sunnyflowerdelivery.comReviews 

2,088
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 457 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and appreciated the variety of arrangements available. Several people were pleased with the timely delivery of their orders and the quality of the flowers and additional items received. Some even noted that the delivered products exceeded their expectations, especially considering the reasonable price. However, some reviewers were not happy with significant issues regarding delivery, including late arrivals or complete non-delivery, and a lack of communication about these delays. There were also complaints about receiving products that did not match the online descriptions or pictures, with some finding the quality disappointing. Additionally, several customers expressed dissatisfaction with unexpected charges and pricing discrepancies, particularly concerning currency conversions.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising on-time or fast... See more

Product

Customers had ambiguous experiences with the product, with many expressing disappointment that the delivered... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues. Numerous customers... See more

Price

Reviewers mention negative feedback about price, with many expressing frustration over unexpected charges and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment regarding... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also wer... See more

Rated 4 out of 5 stars

Although the pictures were a little bit deceiving (smaller, not as full or colorful) from the actual arrangements on the website, the recipients were surprised and happy with the flowers. My granddau... See more

Rated 5 out of 5 stars

The arrangement arrived on time even though I placed the order days in advance! It was so wonderful to trust a company to follow through!

Rated 5 out of 5 stars

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase. The arrangemen... See more


Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Basket Store

Written by the company

Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care. We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you! We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(2,088)

445 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

SCAM!! Customer service was quick to respond when I was placing the order and asking about tracking. AFTER DELIVERY, NO RESPONSES! I paid extra for "deluxe" flowers which were absolutely nothing like the bouquet I ordered (probably 1/10 of the actual flowers included). Additionally, the balloon I ordered was a "Happy Birthday" balloon and the recipient received a "thinking of you" balloon. The flowers were said to come in a basket yet they came without one. Finally, the delivery was promised next day, with confirmation via chat/email and even a phone call from your company saying they would be delivered by 9PM on the 15th of April and they were delivered on the 16th.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Flowers not delivered and no explanation given

I ordered flowers to be delivered to my daughter-in-law for her birthday. According to the sunnyflowerdelivery website there would not be any problem ordering them 24 hours in advance of my desired delivery date. Firstly I did not receive an email receipt with my order number. The only thing I saw was a note on the page where I chose the flowers from their website that payment had been successful. Secondly, my daughter-in-law- never received the flowers the day they were scheduled to be delivered nor did I get an email saying they had been delivered. The following day, Sunday, I called the company and they said that something had gone wrong but they did not know what. The call center is not in the USA. The best that they could do was suggest that they might be able to get the flowers delivered the following day, Monday, now 2 days after my daughter-in-law's birthday. Really this is a very slack business. Now that this has happened, I see that they have received many bad reviews.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I could not believe the bouquet that…

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase.
The arrangement was so beautiful!! With balloons 🎈 and a stuffed animal that matched the theme of the business it was delivered to!! It went above and beyond anything I could have asked for!!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Stunning arrangement of Orchids

Oh my! The flowers are gorgeous! Such a wonderful display. Even though I am “viewing” them from a picture they are beautiful. Delivered timely as well.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Same day delivery is a joke

Ordered flowers for delivery and paid the upcharge for same day delivery (additional $5.99). The flowers were not delivered within the 4-hour window quoted (Thursday). They weren't even delivered on that date. The following day (Friday) we received a call from them stating they would be delivered the next day. Saturday we received an email stating they would be delivered either the following day (Sunday) or "Our designer can prepare a redelivery on the next available date." I called to cancel the order and was offered a $5.00 refund. The additional same-day delivery we paid for was $5.99 so it didn't even cover that cost. I would highly recommend using a Canadian company if ordering flowers in Canada.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!!!!

i ordered flowers from this place for a person whose mother had just passed away, the bouquet advertised was beautiful, i wanted to make it a little bigger by adding the premium option. what they sent was diabolical! i cannot express how awful the arrangement was that they delivered. not one flower was the same as the picture, and there were literally only a handful of flowers. they delivered a 19.99 bouquet from the grocery store, and i paid over 100 dollars. they asked for pictures which i sent, the customer service rep even agreed with me about how they were nothing like what i ordered. i told him at this point(its been days of this) i want a refund, he offers me 10%, after i tell him off he then offers 20%. literally stealing from customers, he says he has to wait to get authorization after they review everything, what is there to review other that pictures, and time that has passed.. Do not order from these people!

11 April 2026
Unprompted review
Rated 3 out of 5 stars

missing ballons and late delivery but awesome door dash delivery man

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also weren't delivered on the day promised because they said the address wasn't correct and didn't notify me until after dinner time that day. It was a hospital. The address was correct. So was the patient name and room number. I gave them the same address AGAIN. They were delivered the next day and the follow up emails were appreciated. The reason this is three stars and not 1 or two is Claude (Clyde?) the door dash delivery guy in Wichita Falls really made an effort, calling me to verify everything (he wasn't given the patient room number which I had provided TWICE). and letting me know when the 5 year old patient got his bear and balloons.

15 April 2026
Unprompted review
Rated 3 out of 5 stars

Paid for delivery before 1pm and waited…

Paid for delivery before 1pm and waited to hear from recipient. Finally checked website and it said 'not delivered', called company and AI said delivered. Talked to operator and asked which was correct, operator said she called driver and said they were delivered on time. Found out they weren't delivered until 2:30p. Bouquet was beautiful when delivered, got hugs and kisses from girlfriend, company forgiven for now and I will try again with this company.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam charged me USD prices…

This is a scam charged me USD prices with no indication anywhere of this been a US company or anything on the invoice indicating US prices. Ordered under Sunny Flowers and was charged by Blossom Flower Delivery.

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Ordered sympathy flowers for daughter-in-law

Ordered sympathy flowers for daughter-in law on 4/11/26 for same day delivery. Received a call Monday morning at 10 am and was told the delivery will be going to out today. Not good since I paid extra for expedited delivery. The person who called me was very difficult to understand due to their accent. I will not be going to them again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordering process was very complete yet…

Ordering process was very complete yet very easy to get through. Delivery happened on time. (I wish that I would have known exactly what time my order was sent out for delivery.) I did see a picture of the bouquet that was delivered and it was fantastic!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect.

I am from Newfoundland, Canada. My mom lives in Reno, Nevada and is celebrating her 80th birthday on April 13th. I ordered these as a gift for her and they were beautiful. Exactly as expected. Thank you so much. We will definitely be using your services again if needed.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

DISAPPOINTED

My oldest cousin passed away a week ago on Easter. I had ordered a Lily Basket for the Rosary/Funeral, which was scheduled for April 12 at 6 pm or April 13 at 10:30 am. I kept checking the tracking information, and it kept changing the delivery date from the end of April 12 to the end of April 13.

I am deeply embarrassed and appalled that the arrangement I had ordered, which was supposed to be delivered on Saturday, will not be delivered until AFTER the funeral. I had to change the delivery address from the church to the decedent’s home address.

Had I known about the impending delay, I would never have ordered from this company, which I had never used before. Although I was offered a $5 credit, I must express my disappointment that this is an unacceptable resolution to this unfortunate situation. I tried multiple times to reach out via chat on their website, but no one ever responded. Finally, I called them directly at 9:06 am.

I will not be using this service again.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I found what I was looking for and ordering was easy

I found what I was looking for. Ordering process was easy. The ordering process allowed writing custom message for recipient. My only slight complaint is that I was not notified when my order had been delivered. But I was able to confirm delivery by contacting them through chat on their website

6 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS VENDOR

DO NOT ORDER FROM THIS VENDOR.
I ordered for same day delivery. After receiving no order confirmation, I called your support line only to be greeted by a different company name ("Blossom Flower Delivery"), which raised immediate concerns regarding the legitimacy of the business. They assured me my flowers were "out for deliver". The next day, still no confirmation email and I called again. They said the flowers were out for delivery and I asked for a refund, based on their customer service policy, and they denied it because the flowers were "out for delivery". How can flowers be "out for delivery" for two whole days? When I pushed further, I was stonewalled with silence from the company and any email I attempted to send regarding my experience. DO NOT TRUST THIS COMPANY, IT IS A SCAM!!!

3 April 2026
Unprompted review

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