sunnyflowerdelivery.comReviews 

2,087
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 457 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and appreciated the variety of arrangements available. Several people were pleased with the timely delivery of their orders and the quality of the flowers and additional items received. Some even noted that the delivered products exceeded their expectations, especially considering the reasonable price. However, some reviewers were not happy with significant issues regarding delivery, including late arrivals or complete non-delivery, and a lack of communication about these delays. There were also complaints about receiving products that did not match the online descriptions or pictures, with some finding the quality disappointing. Additionally, several customers expressed dissatisfaction with unexpected charges and pricing discrepancies, particularly concerning currency conversions.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising on-time or fast... See more

Product

Customers had ambiguous experiences with the product, with many expressing disappointment that the delivered... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues. Numerous customers... See more

Price

Reviewers mention negative feedback about price, with many expressing frustration over unexpected charges and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment regarding... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also wer... See more

Rated 4 out of 5 stars

Although the pictures were a little bit deceiving (smaller, not as full or colorful) from the actual arrangements on the website, the recipients were surprised and happy with the flowers. My granddau... See more

Rated 5 out of 5 stars

The arrangement arrived on time even though I placed the order days in advance! It was so wonderful to trust a company to follow through!

Rated 5 out of 5 stars

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase. The arrangemen... See more


Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Basket Store

Written by the company

Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care. We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you! We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(2,087)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from this place

Do not order from this place. My total was supposed to be $95 and my card was charged $134. I am trying to speak to someone but getting the run around.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered the Pink Passion for my Aunts…

Ordered the Pink Passion for my Aunts Birthday last week, when it arrived my aunt took a picture and sent it to me. This was nothing like the photo they have on line.
After phoning 2 times to have the problem rectified, the only thing they were going to do was offer me 10% refund, was not satisfied with that so then he offered me 20% refund on an order that was close to $100 they will only give me $19.76 Refund. I asked for another flower order to be sent to my Aunt, I was told they could not do that. Very dissatisfied with this level of service. Wish I could upload a Photo!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the entire…

I’m very happy with the entire experience that I had with sunny flowers delivery. I ordered off the Internet, and the options were easy to understand and the price was included, which I really appreciated. Delivery went exactly as described, and I appreciated the update each step of the way. My friend really liked the flowers.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

The flowers ordered were delivered on time

The flowers ordered were delivered on time. The only thing that I was upset with was the way the arrangement was shaby looking. The flowers looked like they had fallen over and deliverered that way. What mattered to me was the recipient loved them. I would definetely recommend using this florist.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't use Sunny flowers or Blossum Delivery

Sunny Flower Delivery advertised same day delivery. My order was placed on Saturday 4/25/2026. Later that day a message said my selection was not available. Then the replacement was postponed until Tuesday. Late Wednesday a damaged box and wilted flowers were delivered. Their phone calls are not receiveable, the automated service is unreliable, customer service unhelpful.

25 April 2026
Unprompted review
Rated 2 out of 5 stars

Not transparent and customer service is not responsive

I ordered some flowers for my friend for her celebration of life last week. The flowers were beautiful. They didn’t write all my message in my card. I also was disappointed because I was not aware it was an American company, they deliver in Canada( vancouver island ) and in the session about us they don’t say they located in USA. I was chocked about the price when I see my statement. I tried to contact them. They didn’t send me a receipt I could not them send an email without this information on the website. The chat didn’t work nobody respond and I asked for a call back and nobody call me back. I don’t think I will be ordered again on this site. I prefer to order locally and with a company that more honest with their business and more responsive.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a Holiday centerpiece that…

I purchased a Holiday centerpiece that was to have been delivered on December 23rd for a dinner party that was held on December 24th-It wasn't delivered until December 26th and it was not any where close to the Centerpiece with a candle I had ordered! It was a floral bouquet in a clear glass vase and the flowers didn't even last the day. I had multiple conversations with the company, sharing my disappointment, even had to send pictures for proof. At first they only offered me 10% off which was unacceptable to me. after numerous conversations and days of back and forth, the company stopped responding to me. Will NEVER do business with this company again and will never recommend them to anybody.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam.

Paid to have flowers hand-delivered from a local florist. They sent a box and left it in the garage. The flowers were for family who were returning home from an accident and the ICU. No hand delivery, not local - came from states away. I contacted their help chat when i got a fedex tracking number...they said they would cancel the order and give me a refund and let me know, they did not contact me, waited 4 hours until they were delivered then offered me a 5$ credit. I said no. They said I needed to provide a photo of the flowers for a 15% refund. An absurd ask for elderly recently hospitalized family who live on the otheraide of the country.

Don't waste your $.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flowers and more than a month later they aren't here

I ordered flowers for a friend who just lost her father. I went online and ordered for the next day delivery. I was hoping for a pleasant surprise. As the day went on I reached out to her and asked if she had a delivery and she had not. As the end of her workday came close I was checking the website for a delivery notice as all day it showed not delivered. Just before 5:00pm the notice changed to delivered so I reached out to her and asked if she received the flowers. She did not.

That evening I went back to the website and followed the instructions for no delivery and it said to expect an email with 48 hours. That email didn't come. I went back two more times, each time outside of the 48 hour timeline just to give them a extra day to reply and nothing.

I then went online and used the link to get a call back. I did receive a call back and the agent was nice but not helpful at all. She basically said the flowers were going to be sent out again but I was not confident. She also said she would call or send an email with confirmation of the delivery and I'm still waiting and that was three weeks ago.

The delivery was to a business and my friend checked the other businesses around the area to see if they had been misdelivered but they had not.

I understand that these types of websites work with a network of local flower shops but apparently they did not. I also can't find a "local shop" that would be able to make and deliver the arrangement.

I'm waiting right now for a second call back. This is completely unacceptable business practice and very frustrating. In the busy space of flower shops do not use Sunny Flowers Delivery.com.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience! I ordered flowers to be delivered today to a funeral home. I paid $131.72. They sent me a text at 8:00 pm after funeral was over to say they couldn’t find the funeral home! I’ve requested a refund and will call my bank tomorrow. Makes a sad day even worse! I will never order from Sunnyflowers.com! They should change their name to Gloomyflowers.com!

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Hard to get in contact with them

Hard to get in contact with them. They offer service to adjust the order and you pay for it. At the end nothing has been done.
I payed for a banner and extra white rose for the bouquet for my mother in laws funeral ceremony.
Only the free card was on them.
Its not about the money. Absolutely don't care about that.
But I think its really rude not to add extras when someone ordered it.
I called asking them for a picture after delivery. They assured me that would happen. Nothing!
Luckily one of our relatives made the picture. I was shocked to see the banner was missing

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Bouquet and Great Customer Service!

Sunny Flowers delivered a beautiful bouquet with balloon and chocolates for my friend's birthday. She said they were gorgeous and appreciated that they called her to let her know that they had been delivered when she wasn't home. I would highly recommend them!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Customer service was quick to respond when I was placing the order and asking about tracking. AFTER DELIVERY, NO RESPONSES! I paid extra for "deluxe" flowers which were absolutely nothing like the bouquet I ordered (probably 1/10 of the actual flowers included). Additionally, the balloon I ordered was a "Happy Birthday" balloon and the recipient received a "thinking of you" balloon. The flowers were said to come in a basket yet they came without one. Finally, the delivery was promised next day, with confirmation via chat/email and even a phone call from your company saying they would be delivered by 9PM on the 15th of April and they were delivered on the 16th.

16 April 2026
Unprompted review

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