sunnyflowerdelivery.comReviews 

2,088
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 457 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and appreciated the variety of arrangements available. Several people were pleased with the timely delivery of their orders and the quality of the flowers and additional items received. Some even noted that the delivered products exceeded their expectations, especially considering the reasonable price. However, some reviewers were not happy with significant issues regarding delivery, including late arrivals or complete non-delivery, and a lack of communication about these delays. There were also complaints about receiving products that did not match the online descriptions or pictures, with some finding the quality disappointing. Additionally, several customers expressed dissatisfaction with unexpected charges and pricing discrepancies, particularly concerning currency conversions.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising on-time or fast... See more

Product

Customers had ambiguous experiences with the product, with many expressing disappointment that the delivered... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues. Numerous customers... See more

Price

Reviewers mention negative feedback about price, with many expressing frustration over unexpected charges and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment regarding... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also wer... See more

Rated 4 out of 5 stars

Although the pictures were a little bit deceiving (smaller, not as full or colorful) from the actual arrangements on the website, the recipients were surprised and happy with the flowers. My granddau... See more

Rated 5 out of 5 stars

The arrangement arrived on time even though I placed the order days in advance! It was so wonderful to trust a company to follow through!

Rated 5 out of 5 stars

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase. The arrangemen... See more


Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Basket Store

Written by the company

Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care. We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you! We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(2,088)

445 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A Birthday Disappointment

If you actually want your flowers to arrive on time—or at all- avoid Sunny Flower Delivery like the plague. I ordered a birthday bouquet for 04/09 that never showed up, and trying to get a straight answer from their "support" was a lesson in futility; the chat took forever to connect me to someone who just gave me the runaround before ghosting me entirely. Now, as of 04/10, they’re boldly claiming the order was delivered yesterday, despite the fact that the recipient has seen absolutely nothing. Save your money and your peace of mind and take your business to a florist that actually understands how calendars and honesty work.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The website is great

The website is great. There’s so many choices. The flowers came on time. Very happy with the online flower delivery service.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Was very easy to shop from online…

Was very easy to shop from online store. The flowers were delivered and, the recipient was absolutely thrilled with the gorgeous arrangement! Thank you for filling our order, will definitely use this company in the future💕

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Service and Product

They advertise they are a local florist when they are an online company only. Very difficult to reach anyone in customer service. You have to talk to an AI person and when you ask for Customer Service, the call is dropped. The flowers were delivered a day late and were TERRIBLE. The roses were already dying upon delivery and the bouquet was embarrassing. The box they arrived in had mailing labels on it from Florida and N.Y. I was ordering from NH! I WOULD NOT recommend using them!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

A User Friendly Site

The site was very user friendly, and the selection was beautiful and very fairly priced. Delivery was as promised and there weren't a lot of excessive charges. Our family received the flowers and just loved them, and I'd definitely use this florist again and highly recommend them. Norma Rossi

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Sympathy…

I paid the extra for it to make the 1:00 visitation and they got it there on time. I was told the bouquet was beautiful. Will use them again!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Dont trust them.

I ordered a nice looking bouquet , paid extra for expedited same day delivery for my Anniversary. I checked the tracking status. It showed it was delivered but the recipient never received anything. I called customer service and they gave me the run around, telling me they will contact me in 24-48 hrs. Then a day later the recipient receives some flowers that is totally different from what I ordered. Not even close, not the same flowers, not the same colors. Just looked like some cheap flowers somebody picked up off the street and put in a vase. Very disappointed and will never recommend this place. I wish I check the reviews before ordering

31 March 2026
Unprompted review
Rated 1 out of 5 stars

WASTE OF MONEY!

I paid extra for expedited delivery to have flowers delivered yesterday, and the entire experience has been a complete disaster from start to finish. When I tried to track my order later that day, their system couldn’t even find it, it literally said “no results found.” That alone is unacceptable.

I attempted to contact customer service through their chat multiple times and was completely ignored. No response, no update, nothing. When I tried to cancel my order due to the lack of communication and the missed delivery window, I couldn’t because their tracking system didn’t even recognize my order.

The next morning, I tried again. Still no response via chat. I then had to call, only to be met with an automated system before finally reaching a representative who was completely unhelpful. He couldn’t explain why my order didn’t exist in their system, refused to cancel it, and offered me a $6 refund for expedited shipping after I spent nearly $90. That is honestly insulting.

To make matters worse, when the flowers finally arrived, they looked like they were already a week old wilted, lifeless, and nothing like what was advertised. The arrangement was completely different from the photos and looked cheap and poorly put together.

This company failed at every single step: ordering, communication, delivery, and product quality. I would strongly advise anyone considering using this service to save their money and go elsewhere. This was not just disappointing it was a complete waste of money.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized credit card charge

I made a purchase on 2/23/2026. I cancelled the order on 2/26/2026 and received a cancellation confirmation. On 3/3/2026 I received an email stating that the order had been delivered. I immediately emailed them back and told them that the order had been cancelled and I have the cancellation confirmation and that I did not expect to pay for it. It showed up on my credit card statement, so I have sent several emails and nobody has responded. I have disputed the charge on my credit card and filed a complaint with the Better Business Bureau and the Attorney General Consumer Complaints.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Felt Scammed

I paid over $90 for a gorgeous sunflower floral arrangement & expedited shipping to have it delivered same day by 1pm for my grieving family. The floral arrangement did not arrive until after everyone was sleeping, so they did not get it until the next day. Not only that, the arrangement looked NOTHING like the displayed pictures on their website. It was honestly comical. I tried requesting customer service to call me and they never did. I have since then sent an email trying to request a refund. Waiting for a response now. I do not recommend buying from this company and I feel I have been scammed.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SERVICE!

DO NOT USE THIS SERVICE!
I ordered a vase of tulips for my sister’s birthday
They delivered a bunch of poor quality (old, brown around the edges, petal falling off pink roses) in a box.
All attempts to get satisfaction ignored - calls, on-line chats, emails - no response . Looking for a refund of $90.73. Guessing that will never happen.
BUYER BEWARE

25 March 2026
Unprompted review

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