Stressless Australia Reviews 

589
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products provide exceptional comfort and feature a very high build quality that lasts for years. Buyers consistently mention that the sales team is knowledgeable, welcoming, and helpful when assisting with choices in the showroom. However, some customers also noted that the delivery wait times were quite long. A few reviewers experienced unexpected shipping delays and mentioned that waiting several months for their furniture arrivals felt quite tedious. People pointed out that these extended waiting periods made the overall purchasing process a bit frustrating at times.

What people talk about most

Product

Customers had positive experiences with product, often praising the exceptional comfort, sturdy build, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with durability and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable during their purchasing experience.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely. Some consumers... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs... See more

Company replied

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... See more

Company replied

Rated 5 out of 5 stars

Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... See more

Company replied


Company details

  1. #1 of 3 best companies in Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(589)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesman really knew his product

The salesman really knew his product, was very helpful& gave us time to consider which recliner was best for us.

17 May 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Great product great sales team poor…

Great product great sales team poor delivery and just dumped multi thousand chairs and vamoosed.

28 April 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Tom,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Well done

Well designed very comfortable

27 April 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quality products 👌 👏

Quality products 👌 👏

8 May 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Exceptional comfort.

We purchased 2 chairs and 2 x 2 seater lounges some months ago. Over the months we have had several visitors - many of whom have spontaneously remarked on the exceptional comfort. Clearly the chairs are very high quality and look great. Having visited many furniture stores and optional designs we are delighted with the choice and the service provided by the Stressless branch in Perth.

15 April 2026
Unprompted review
Stressless Australia logo

Reply from Stressless Australia

Good Morning Hamish,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Beautiful range of products and appear…

Beautiful range of products and appear to be very high quality

28 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Christine,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Professional

Professional, obliging friendly and with good product knowledge

24 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Stressless Fiona sofa

From purchase to delivery of our Stressless Fiona sofa all services were friendly, helpful and professional. The wait time for delivery was 4 months however the Christmas period may have had an impact on the time. The sofa is everything we were looking forward to, colour, comfort and look.

26 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Judy,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Well done

Well done, good service good product

12 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Kerry,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

The helpful staff at Euphoria and the…

The helpful staff at Euphoria and the product when we got the recliners.

26 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

All that was promised was delivered

All that was promised was delivered

22 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Robert,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Excellent product

Excellent product. So very comfortable. Able to buy locally. Great deliver.

20 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Donna,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

The item arrived as promised

The item arrived as promised. The only issue was the 5 month wait. It is extremely comfortable and the chair is good and supportive for my back.

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alan,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great recliner

Great recliner, worth the price.

7 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Praven,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Perfect seating experience - STRESSLESS IS UNBEATABLE.

Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No hesitation in buying more.

21 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Gary,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I am having trouble with one of my…

I am having trouble with one of my recliners and need to get it fixed,

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Murray,

Thank you for your review.

You can submit a warranty claim by going to this website: https://www.stresslesswarranty.com.au/

Once we receive your claim submission we can assist you with arranging a repair.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great quality product

Great quality product. Chairs in stock in Australia resulting in delivery within a couple of weeks

16 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great choice of recliners

Great choice of recliners. Seamless service and chair arrived earlier than expected.
Quality is excellent and so comfortable. If you have the budget buy once buy right. That’s Stressless.

24 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alex,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great chair

14 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Claude,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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