Street Cars Reviews 

781
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 496 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional drivers, alongside comfortable, clean vehicles that ensure safe travels on every single trip. People also deeply appreciate the prompt airport pickups and overall efficient service that consistently get them to their intended destinations smoothly. However, some customers also noted occasional delays with bookings or pickup times that caused unexpected frustration during their travels. A few travelers experienced communication issues or mismanaged schedules regarding their pre-arranged transportation reservations. Others mentioned difficulties with pickup location directions or tracking vehicles when plans had to change unexpectedly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing drivers as polite, helpful, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrivals and exceptionally... See more

Delivery service

People report positive experiences with delivery service, highlighting that drivers are prompt, polite, and... See more

Booking process

Customers consistently note ambiguous experiences with booking process. On one hand, reviewers report quick... See more

Location

Reviewers mention ambiguous feedback about location, reflecting a wide range of experiences across different... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant commun... See more

Rated 5 out of 5 stars

Very professional driver. I didn't get a text confirming the booking and he let me take a picture of the booking that appeared on his phone. We had a very good conversation. Once again I am happy with... See more

Rated 5 out of 5 stars

Mohammed in Reservations is always exceptionally friendly,professional and very caring. He is always a joy to deal with. Wayne at the Airport, I met him last month when my Wife landed at MAN and... See more

Rated 5 out of 5 stars

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the... See more


Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Minibus Taxi Service
  4. Transportation Service

Information provided by various external sources

Taxi Manchester - Street Cars has the largest fleet of Private Hire vehicles, executive cars and mini buses in Manchester City Centre.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

781 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.5

All reviews

(781)

464 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We were advised by the App to go to the…

We were advised by the App to go to the desk at Marks and Spencer in terminal 2 and we were actually stood there and nobody from street cars was there. This needs ammending. While the app was searching for a driver which was a while the cancel option came on screen so we did as we thought no cab was available. We went through the process again with the same result but then street cars phoned us and we did get a taxi organised and were met by Wayne who took us to the pick up point and we reordered through the app so it was a little worrying for a while. The app does not allow for older people who are not used to dealing with the app but next time we will phone instead. Once our taxi arrived. Once our taxi arrived we had a pleasant journey home.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recomend

we used this company several times last week on a 5 day visit to Manchester . They were on time each time and great phone communication to say they had arrived . Friendly kind drivers .Would highly recomend Street cars

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service this morning.

Excellent service this morning.
The car was immaculate, the driver was pleasant and courteous, he even opened the door for me!
All in all an exceptional experience, my thanks go to him.

1 May 2026
Unprompted review
Rated 3 out of 5 stars

So much worse than when you had a desk at the airport …

So much worse than when you had a desk at Manchester Airport - had to wait in the freezing cold in the car park as the driver was struggling to park in a bay as the car park was so busy. Car park area is chaos and will be more inclined to use the taxi rank next time. Also the price was £10 more than last time we used the service a few weeks ago so overall unimpressed

25 April 2026
Unprompted review
Rated 1 out of 5 stars

A frightening experience

From getting into the taxi there was no communication until the destination. The driver was talking on the phone the whole journey, quite loud. This was a NHS booking. And I was told the driver would wait to take me back. On arrival the driver told me he would wait, but wanted to go into Tesco to buy a drink. When I came out he was gone. The NHS reception phoned to ask where he was and to come back. He had left Tesco's. The most frightening thing was his driving. Often braking hard, then nearly hitting another car. I was so frightened for my safety.
As a constructive criticism I would recommend the driver speaks to you when getting in the taxi, and come off the phone to do so. Ask if I mind him talking on the phone, which I don't usually mind, unless it's loud. And when he's told me he will be waiting, be there. I was only 20 minutes. Also, with regards to my, and any others safety, he shouldn't be driving

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Driver was great

Driver was great - better signage to the pickup point would help (Uber signage suggests that the pickup point is not for streetcars)

23 April 2026
Unprompted review

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