I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.... See more
Company replied
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Review summary
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I debated whether to splash out on Strauss stuff as I'm only a DIYer and it is on the higher end money-wise. I have been frustrated with other brands work trousers that are poorly fitting and restrict... See more
Company replied
Delivered on time & date no problem at all, very well protection packaged, boots wear is very comfortable & very happy wiv your service as always. Keep it up 👌 Cheers Rob 👍🏻
Great service….everything I’ve ordered seems excellent quality….one of my items was on hold whilst they waited for new stock I was kept updated on the expected dates and refunded immediately when I ch... See more
Company replied
Company details
- Safety and Work Wear Store
- Activewear Store
- Safety Equipment Supplier
- Security Equipment Store
- Uniform Store
- Work Clothes Store
Written by the company
Work shoes, workwear, safety gear – we equip our customers from the skilled trades, industry, and service sectors from head to toe. With a workforce of over 1,700 people in 10 offices across Europe, we are using cutting-edge technologies, state-of-the-art manufacturing, and in-house craftsmanship to engineer not merely workwear but apparel that works.
Contact info
United Kingdom
- 01252 607855
- sales@strauss.co.uk
- strauss.com/uk
4.5
Excellent
9K reviews
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Reply from STRAUSS
Good afternoon Vincent,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with your experience with Strauss, I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Good products well priced prompt…
Good products well priced prompt delivery
Clothes wear and wash well good sizes footwear good quality true sizes
30 April 2026
Reply from STRAUSS
Good afternoon Stewart,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality and pricing of our products as well as our delivery, I hope you have a lovely day!
Kind Regards,
Chay-Benjamin.
They offer a very professional service...
Excellent communications all round. Clear ordering procedure. Appreciate their exchange process. They offer a very professional and personal service which is beyond most other clothing companies. For instance, we received a phone call to say the size we requested wasn't available and would we like to try the next nearest size to see if it worked. Thank you
30 April 2026
Reply from STRAUSS
Good afternoon Sally,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with your experience with Strauss! I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Reply from STRAUSS
Good afternoon Remus,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products, I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Brought a pair of boots not cheap at…
Brought a pair of boots not cheap at had them just over 2 weeks a tire came on the side contacted strauss to be told I had cut them myself and they wouldn’t exchange them so not happy at all and will not be ordering from them again
24 April 2026
Reply from STRAUSS
Hello Andrew,
Thank you for your review.
Following our return policy we are unable to offer refunds or exchanges for items due to general wear and tear or issues caused by external factors.
https://www.strauss.com/uk/en/Service/Exchange
We are sorry we were unable to help further in this case and thank you for your understanding and patience.
Kind regards,
Tanith
Great quality and great customer service
I ordered a pair of safety trainers which turned out to be too small. Return/Exchange was easy and quick, any questions I had were answered promptly. I now have the correct size and the shoes seem to be very good quality. I can only recommend Strauss
21 April 2026
Reply from STRAUSS
Good morning,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Colin,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
The best safety shoes I ever had
The best safety shoes I ever had. Fast delivery. Definitely would buy again.
29 April 2026
Reply from STRAUSS
Good morning Andrea,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products and our delivery from Germany! I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
High quality work wear
Professional company, great quality products. Awesome customer support.
29 April 2026
Reply from STRAUSS
Good afternoon Rudolf,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products and our customer services.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Fantastic quality, excellent service
Ordered trousers for my sons work, they came really quickly, excellent service, the trousers are fantastically made, really good strong quality, will definitely be buying more from here..
29 April 2026
Reply from STRAUSS
Good afternoon Clare,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our delivery speed, customer services and the quality of our products.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Reply from STRAUSS
Good afternoon George,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products, I will pass on this feedback to the relevant teams for you.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Hi,I will returning the order because…
Hi,I will returning the order because trousers which I ordered is too small!Thank you
28 April 2026
Reply from STRAUSS
Good afternoon Alina,
Thank you for your review.
We always appreciate reviews and we will be more than happy to resolve the sizing issue for you or to process the items for a full refund once they are returned.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Quality boots very comfortable from day…
Quality boots very comfortable from day one well worth paying a bit extra for
28 April 2026
Reply from STRAUSS
Hello,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
well i ordered some items when they…
well i ordered some items when they arrived they were almost falling out the weak thing box from e strauss.
so i had to return them and order the correct size.
When this box turned up it was one item short, so back on the phone and sort out another delivery.
i have been a customer for many years, but recently this muddle has made me think that i should look elsewhere for my work clothes. i do not have the time to sort all these problems out.messed up orders, returns then missing items leading to more ordering.
I hope this does not happen again.
regards
K greenslade
27 April 2026
Reply from STRAUSS
Hello Kevin,
Thank you for your review. Customer feedback is very important to us and I can assure you think will be passed onto our delivery team.
Kind regards, Courtney
Reply from STRAUSS
Hello,
While we strive to ensure smooth delivery, unfortunately, the service quality of the courier is beyond our direct control. Nonetheless, your feedback is invaluable, and we will definitely look into our future communications with Parcelforce.
Kind regards, Courtney
Quality products and a great range to…
Quality products and a great range to choose from.
Accurate size guide and good on line and paper catalog. Low cost for free delivery and prompt dispatch. Very professional company will use again .
28 April 2026
Reply from STRAUSS
Hello,
Thank you for your review, we appreciate your feedback. We hope to see your continued business with us in the future.
Kind regards, Courtney
Reply from STRAUSS
Hello Wreython,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
Great products with lots of choice
Great products with lots of choice. This is our second order of work trousers after the first lot were so good.
Delivery was prompt too.
28 April 2026
Reply from STRAUSS
Hello Annie,
Thank you for your review, we are glad to hear that you are happy with your Strauss experience.
Kind regards, Courtney
Royal Mail parcel service is poor…
Using Royal Mail for delivery can cause delays, very slow.
Everything I have purchased so far has been of good quality.
13 April 2026
Reply from STRAUSS
Hello Paul,
While we strive to ensure smooth delivery, unfortunately, the service quality of the courier is beyond our direct control. Nonetheless, your feedback is invaluable, and we will definitely look into our future communications with Parcelforce.
Kind regards, Courtney
i bought S1 Safety shoes e.s
i bought S1 Safety shoes e.s. Eindhoven low.
very good looking shoes unfortunately worst ever fit, too wide and insoles are awful very uncomfortable. Returned same day via post. Customer service is not good also. they received my return 22.04. 6 days ago and still keep quiet for refund and they claim hassle free return, what a joke.
order X85997101.
28 April 2026
Reply from STRAUSS
Good afternoon Biser,
Thank you for your review.
I apologise that you were unhappy with your experience with Strauss. I will pass this feedback on to the relevant teams for you and if you need any further assistance please contact our customer services team and we will be more than happy to help.
Have a lovely day.
Should further questions arise please do not hesitate to contact us with the following reference number # 7205623.
You can reach us under the following number: 01252 607855.
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