STRAUSS Reviews 9,207

The products are great but don't order at the weekend as there is nobody to make any changes to your order. Even if you call first thing on monday they still cant make changes as many of the goods ship from germany and they dont have a direct contact to be able to alter things right away - which seems crazy to me in the modern online shopping world. I ordered on a saturday, sent 2 emails instantly saying the shipping address was an old warehouse and needed updating. I called first thing monday and they said they would contact their shipping dept but cant guarantee any changes. The item got delivered to the wrong address and as it was accepted by the recipient (likely just left outside the warehouse door as it usually was) they couldnt offer a refund. The customer service was snarky stating that "customers should always ship to the correct address" which is fair initially but also given that they had almost 72 hours to make a correction and didnt, cant call their customer service good in any way. My company has ordered through them for the past 10 years but we wont be doing so again.

Top quality workwear.

Fast, even very...high quality, there are absolutely no complaints, there is only deep gratitude and a desire to collaborate and so on ! Many thanks!

Very comfortable good quality 👌

Nice pair of work trousers delivered fast will see how long the last for only one little thing pick the black trousers and there not dark black the a more real dark blue

Very very good 👍

Was advised about Strauss by colleagues as I’d not heard of them before.
Top quality boots at a good price. Ordering and deliver where faultless.
I will be buying these again in the future

Pre-ordered some awesome yellow steel capped boots and they are prefect. I know it’s sad to love shoes, but I do. Great job. Gonna hate getting them dirty!

All their products are high quality, that's why they cost so much.

Great quality, fast shipping, easy returns process.

Back in 14 April I posted about delayed parcel over 3 weeks… week later I cancelled my order, they said 3 working day money will be back into my account called last week to follow up they say we waiting for the parcel to be returned to them the parcel never been delivered to me .parcel I didn’t see money not sure will refund.

The shirts I purchased are good quality. They arrived in good time. The website is easy to navigate. I will buy from them again

The product was supposed to be safe, the delivery, as well as the pickup, the delivery data was not transmitted to the courier, every time I buy it is an adventure until I receive the product.

The delivery was poor.

When reaching out to your customer service, they behaved like teenage brats.

Your clothes fall apart in a matter of weeks. Your boots lose their stiching in months and I work in a machine. They don't even get hard use.

Will never buy from you again. Overpriced for a badge

Arrived on time and boxed well.
Tops are a good quality and I will buy again from this company.

We recently ordered work uniforms from Strauss and unfortunately had a very disappointing experience.

When the items arrived, the sizing was completely off. The work trousers looked fine in the photos, but in reality the legs were massively oversized—so much so they looked like clown trousers. They would be completely impractical to wear on the job.

We contacted customer services to understand what had gone wrong, especially as we had ordered the smallest leg length available. The response we received was unhelpful and frankly quite offensive, implying the issue was with us rather than the sizing itself. For reference, we ordered a 42 waist in UK sizing, which is not unusual, yet the fit was nowhere near accurate.

We’ve now returned the items and are waiting for a refund.

It’s particularly disappointing because we’ve purchased from Strauss before without any issues, and we were hoping to kit out our whole team with their clothing. Based on this experience, that now seems unlikely.

I have bought a few items from Strauss now, and have found the website informative and easy to use. Placing orders is a simple process. Delivery is quick and I received updated tracking information. The products are a little expensive, but they are of high quality, and so far they are holding up very well. They have innovative designs and practicality throughout the garments. I do think ithst in this case you do get what you pay for, and its worth paying a little more. I like the different colour combinations, and sizing appears to be accurate with the size guide online. Overall I am very happy with the website, the products and quality. I will definitely continue to use Strass for my work wear.

Great delivery service of a quality product.
Only need to feel it to recognise a quality garment.
Tough strong and durable

Great quality work trousers and socks, quick delivery also.