Stoveglassshop Reviews 

1,003
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company, pointing out how smooth the entire transaction is from beginning to end. Customers frequently mention that replacement parts arrive quickly and are carefully packed to ensure they remain safe during transit. People really appreciate the accurate custom sizing options and find the online store very straightforward to navigate when placing an order. Buyers often note that communication is helpful and customer support responds effectively when questions arise. However, some customers also noted issues with product sizing and finishing, explaining that specific pieces occasionally arrived with rough edges or slightly larger than requested.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and precise cutting... See more

Delivery service

People report positive experiences with delivery service, highlighting extremely professional and fast... See more

Service

Reviewers express great satisfaction and appreciation for the efficient service. Customers consistently... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the excellent glass and high... See more

Order

Users describe positive interactions with order processes, highlighting clear instructions and helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered replacement glass and rope for my wood burner and it arrived on time, very well packaged, and was a perfect fit. Everything was exactly as described and great quality. The whole process was ea... See more

Rated 5 out of 5 stars

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... See more

Rated 5 out of 5 stars

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... See more

Rated 5 out of 5 stars

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... See more


Company details

  1. Glass Shop
  2. Glass and Mirror Shop
  3. Glass Cutting Service
  4. Glass Manufacturer
  5. Glass Merchant

Written by the company

Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,003)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very efficient service

Very efficient service , my order was exactly what I wanted . Was given a phone call to clarify and confirm my delivery options .

30 October 2025
Rated 4 out of 5 stars

Mr jobs worth

According to my measuring tools it was 1or 2mm bigger than what I ordered. Which wasn’t a big deal but I might be to someone else. Glass arrived promptly and good quality

29 October 2025
Rated 5 out of 5 stars

Great service and top quality Glass

I ordered my stove glass made to order after the cut-off time on Tuesday. The glass arrived by 11:00 AM on Thursday morning in Northern Ireland, well-packaged and fitted perfectly.
Top class job, thank you. Hopefully my glass will not break again, but if I need to get more, I will be straight back.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

First class service - log burner replacement glass

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the glass before they got the template and (b) they had actually cut it from the template before posting.

From the time of my order to me fitting the glass at home took 5 working days. It was a perfect fit and delivered perfectly and packed appropriately. Good quality glass and cut.

I thought it was a bit pricey but considering the faultless service level, I’m happy and content.

Good work guys, from start to finish, nicely cut, warm and friendly but professional service. Good delivery.

Happy customer,
Mike

5 November 2025
Unprompted review
Rated 5 out of 5 stars

A Good Experience

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glass. Will definitely use again when needed.

1 October 2025
Rated 5 out of 5 stars

Bespoke glass door glass within 3 days

I called the shop to ask advice on a very specific stove glass - they quickly recommended what to do and within 3 days my new glass had arrived - well packaged and fitted perfectly, would highly recommend.

24 September 2025
Rated 5 out of 5 stars

Perfect for inglenook fireplace

I purchased fire bricks. The bricks arrived very well packaged and exactly the size that I had measured and requested. The bricks were easy to fit and are of good quality and look great in the fireplace.

23 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look