Clothing is generally very good quality. Shipments and returns are problem-free. Stylists try very hard. Needs a greater variety of products and brands. Seems like a lot of the same thing every year.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really appreciate the tailored outfits, the easy selection process, and the AI visuals that let me see the outfits on myself. It's a fantastic experience! The only reason I'm not giving 5 stars is t... See more
The stylists are creative and professional. They choose items I would not select for myself and I like that. I also think the cost/value is very good. Their in-house brands are stylish, varied, good... See more
I really dislike shopping, especially for clothes for myself so having a stylist pick things out for me and ship them to my doorstep is a dream come true. It is so easy. The stylists always listen... See more
4.2
Great
48K reviews
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Reply from Stitch Fix
We're sorry to hear the styles in your Fixes haven't been a great match for you. We'd love to dive deeper into your style needs! Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
Excellent quality and service
The quality of the pieces that I have received has been great! I have informed the stylist that I have been working with what I am looking for and she hasn’t disappointed me once.
30 October 2026
Clothes fell apart
Clothes fell apart, caused over draft fees ( and didn't cover with the refund) didn't offer to make things right with shoes and clothes that fell apart. Wanted to blame me for your mistakes.
23 October 2026
Reply from Stitch Fix
We're sorry to hear that your experience with our service was less than seamless. We'd love to take a deeper look into this with you.
Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
Great service
So far, I've really enjoyed my Stitch Fix experience! I love the convenience and personalized styling options. I'm excited to see more pieces that fit my style, preferences, and budget!
23 October 2026
Variety and convenience
My rating reflects the variety and quality of the products along with the attention of detail by the stylists. The app is very user friendly which is a plus. The reason for me not to give 5 stars is due to many items being overpriced.
30 October 2026
I love just about everything I get
I love just about everything I get. I get stuff I would never pick out. I have no imagination.
23 October 2026
They have a very short window for…
They have a very short window for returns and a very specific process for it. I followed their requirements perfectly, and they charged me for clothes that were returned exactly according to their process.
23 October 2026
Reply from Stitch Fix
We're sorry to hear you were charged for returned items! While our return window defaults to 3-days after delivery, we're happy to extend up to 30 days upon request.
We'd love to look into this deeper with you. Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
I love all the clothes i get in my…
I love all the clothes i get in my stitch fix box! They really understand my style.
30 October 2026
The return process was lacking
I love the process and the items I receive. Unfortunately, a return was lost and I had no way of tracking it from the post office where I dropped it off. Lesson learned to always get a receipt. Although I provided the feedback with the date of drop off, I was still charged a significant amount for items that I did not keep. I am happy to see the return process has been updated with return labels!
23 October 2026
Reply from Stitch Fix
We appreciate you sharing your experience with us! We're sorry to hear about the mix-up with your returns. Our team is happy to look into any charges associated with the items.
Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help!
I keep asking for dresses or complete…
I keep asking for dresses or complete outfits and get the most random selections. Ive received almost identical pieces several times and at this point i will move on to other option's.
23 October 2026
Reply from Stitch Fix
We're sorry to hear your Fixes haven't aligned with your requests. We want to ensure your feedback is heard and that we're selecting pieces that match your style preferences.
Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
App is easy to use
App is easy to use. Clothes are good quality. Everything is smooth and goes as it should.
23 October 2026
I did like the service
I did like the service. Some of the clothes were just not for me. I did also like the fact that I don’t drive so I won’t be able to get to the post office and they gave me an extension for when I would be able to get there to return the items I did not keep.
30 October 2026
Very pleased with my first experience with Stitch Fix
Everything I received I loved and kept. My stylist, Macy, did a great job in choosing the pieces of clothing for me.
23 October 2026
Easy returns and love the pieces just…
Easy returns and love the pieces just wish there were more pieces in a box to choose from
23 October 2026
I felt like when I gave feedback that…
I felt like when I gave feedback that they listened.
30 October 2026
I exchanged some pieces for another…
I exchanged some pieces for another size they were here quickly. Easy and smooth process
30 October 2026
The style keep sending me jeans when I…
The style keep sending me jeans when I ask for work clothes
30 October 2026
Reply from Stitch Fix
Thanks for sharing your feedback, and we're sorry to hear your request for work attire hasn't been met. We'd love to address this on our end.
Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
The convenience was great but the fit…
The convenience was great but the fit was not great on the tops (too big) and I didn’t like the style.
30 October 2026
Reply from Stitch Fix
We're sorry to hear the fit of your Fix wasn't quite right. We would love the opportunity to help you update your style profile and fit preferences to ensure a much better experience next time.
Please reach out to us via email at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: https://support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're always here to help.
Waiting for a replacement for the pants…
Waiting for a replacement for the pants that were too big
23 October 2026
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