Love Stitch Fix It’s nice to get outfits that are right in your wheelhouse as well as a piece or two that might make you step out of the comfort zone a little. Fit has been mostly great I’m between si... See more
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Review summary
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Its finally better because I think I finally have a real stylist who is paying attention and reads the feedback. The first 6 or so stitches were not great, feedback wasnt read and specific asks were... See more
My stylist got 90% correct. I prefer larger earrings, my hair is short. Narrow toe boots are uncomfortable, unless sized wide. The color selection is great. Size and pant length on point.
The quality of the garments was good. Unfortunately there must have been a lack of petite styles available because I was sent a number of regular or Misses sizes which were all too large. I love the... See more
4.2
Great
47K reviews
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I picked 3/5 of the items ordered
I picked 3/5 of the items ordered! The North Face vest was amazing. The dark, straight leg jeans are fabulous and comfortable. The sweater was beautiful.
16 October 2026
Time SaverWhen I select a ship date I'm asked if…
When I select a ship date I'm asked if I am looking for anything specific. I also get to look at the items that are going to ship and change or add to my Fix. I love that all the clothes build on my my previous purchases so everything matches or compliments my clothes.
27 October 2026
Great customer service!
20 October 2026
My stylist was thoughtful & inciteful!!
My stylist was thoughtful & inciteful!!
I know they all do their very best at reading our minds! 😊
27 October 2026
Loved ALL in my first order!
I loved EVERY piece that was chosen by my stylist for me! The quality is amazing and more affordable.
Stitch Fix has really improved all around. Thanks for making my life easier!
27 October 2026
I was pleased that everything worked as…
I was pleased that everything worked as planned. It was easy to try on, choose and return.
20 October 2026
I like most of selections chosen
I like most of selections chosen.
Some items have better prices that i normally would pay for!
Return process is also easy.
20 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was a bit disappointed with a few…
I was a bit disappointed with a few selections. There was no color at all in the pieces.
27 October 2026
Reply from Stitch Fix
Hi Jody, thank you for sharing your feedback with us. We are so sorry to hear that your Fix lacked color! We know how important it is to receive pieces that feature the tones, shades, and patterns you love, so it is disappointing to hear that this shipment felt so muted. We’d love the opportunity to review your style profile preferences and color choices with your styling team to ensure your future Fixes bring plenty of vibrant options to your wardrobe.
Please don't hesitate to reach out to us directly at hello@stitchfix.com or start a live chat with us at https://support.stitchfix.com/support/home (available 7am-10pm CST, every day) so our team can assist you! 🩵
I only had my 1st fix and my stylist…
I only had my 1st fix and my stylist is getting to know me. I’ll give it 5 stars once my fix is close to perfect
27 October 2026
Looks nice. Uncomfortable
After keeping the shoes, I find them very uncomfortable. I kept nothing else.
Not loving it yet.
27 October 2026
Reply from Stitch Fix
Hi Barbara, thank you for sharing your feedback with us. We are so sorry to hear about your experience! We want every item you keep to look great and feel comfortable throughout the day, so it is very disappointing to hear that the shoes didn't meet your expectations once you wore them. We’d love the opportunity to look into this for you and see how we can make things right with your order.
Please don't hesitate to reach out to us directly at hello@stitchfix.com or start a live chat with us at https://support.stitchfix.com/support/home (available 7am-10pm CST, every day) so our team can assist you! 🩵
Clothes were good quality & fit ewell
20 October 2026
I enjoy the variety
I enjoy the variety . It’s nice to see different styles and use different stylist.
Good quality.
27 October 2026
Everything was simple and correct and…
Everything was simple and correct and fit my needs
20 October 2026
Thank you
The clothing I received was perfect for me. My stylist was very attuned to my wants and needs. I am a very odd size, but she accomplished sending me beautiful pieces that fit. Thank you!
27 October 2026
Happy fixer!
Very simple process. Cute, quality clothes. Decent prices. My stylist definitely listened to my preferences.
12 October 2026
We are still learning each other so…
We are still learning each other so don’t take this score personally, the two shirts I received just were too “flowy” and not long enough for my liking. The quality was fantastic and just wish the pieces were like 2-3 inches longer and a little more fitted.
Looking forward to my next box!
27 October 2026
Reply from Stitch Fix
Hi Bryan, thank you so much for sharing your feedback with us! 🌟 We love your positive attitude, and we are so glad to hear that you were impressed with the quality of your items! We completely hear you on the fit—getting the length and silhouette just right is so important, and noting that you prefer items 2-3 inches longer and more fitted is super helpful. We’ll make sure these details are noted for your styling team so your next Fix is dialed in even closer to your taste. We can't wait to style your next box! 🩵
I got wonderful prices I would probably…
I got wonderful prices I would probably pass by on my own.
20 October 2026
I have asked to have you stop sending…
I have asked to have you stop sending products and emails to no avail. Also you have no hone number for your customer service.
20 October 2026
Reply from Stitch Fix
Thank you for sharing your feedback with us. We are so sorry to hear about your experience! We completely understand how frustrating it is to receive unwanted shipments and emails, especially after requesting to be unsubscribed. While we do not have an inbound phone line for customer service, our team is eager to step in right away via email or chat.
Just to confirm, we've gone ahead and turned off marketing emails for your account (you'll still receive transactional emails like shipping confirmation, invoices, etc.), and we can confirm that your Fix schedule is canceled for now.
If you still need help, you can reach out to us directly at hello@stitchfix.com or start a live chat with us at https://support.stitchfix.com/support/home (available 7am-10pm CST, every day) so our team can assist you immediately! 🩵
Great service and excellent products
Great service and excellent products. Wish there were more styles and brands, hopefully will get better and better the more use it! The returns are super easy and the discounts on lock
20 October 2026
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