Love Stitch Fix It’s nice to get outfits that are right in your wheelhouse as well as a piece or two that might make you step out of the comfort zone a little. Fit has been mostly great I’m between si... See more
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Great concept, but room to improve.
I like the concept and appreciate that Stitchfix encourages me to try new clothing choices and helps me get out of my clothing rut. That being said, I don't feel that my feedback is used to better my style choices. I keep getting the same fit issues over and over. I also wish they could incorporate a color analysis since one of the biggest challenges is finding clothes that are my best colors.

Reply from Stitch Fix
Fit on most items is perfect
Fit on most items is perfect. Sometimes the quality is lacking.
Shopping made fun!
So far, it has been easy to purchase clothing, return unwanted items, and express my preferences. This has been a fun experience!
It lives up to hype on the commercials
The app is easy to use and very customizable by asking you for very specific feedback on items you like/don’t like, eg. style, fit, price, to adjust for future fixes. Clothes are of high quality and you can provide specific price ranges for different types of clothing, so that they can still work within your budget. Stitch fix combines the ability to do standard online shopping for individual items while also having someone shop for you based on preferences. Returns/exchanges are simple with provided prepaid shipping return bags, only paying for items you keep. I didn’t expect much and I was more than skeptical because a lot of those companies you see on social media or what not over-promise and under-deliver. However, I asked for date night outfits and they have not disappointed. Of course you can choose other types of occasions to style. If I were to nitpick, inseam sizes are in even increments and 29 would fit best for me, if it were available. While the AI vision gallery to see an outfit on you is very cool and useful, sometimes the AI noticeably distorts your facial features to where it looks like a different person, which can be annoying because I want to see it on ME. But that’s just AI being AI sometimes. Some items can take longer to be delivered, but they do warn you if that’s the case such as a highly popular item, so you can plan appropriately. And again, this is me looking to point out negatives so that others have a clear idea what to expect. That said, we all come in with different expectations. So, what I feel is a 5-star experience may not be a 5-star experience for you. Regardless, it is certainly worth a try for anyone who finds clothes shopping a hassle/difficult or has less fashion sense like myself.
Different clothes than you see in my area
Close fit great, good quality good price when bundled together and different from the stores in my Immediate area
It is ok
It is ok. Clothes are expensive. Delivery can be slow or fast, it is moving all the time. I enjoy it but find I spend more money on clothes there than normal. Most of the clothes are quality though. So average for price.

Reply from Stitch Fix
Love my fix
I have been a Stitch Fix mentor over 6 years. I recently received a box with 8 items to try. A pair of jeans, six shirts and a pair of shoes. The clothes fit great and I keep them all. The shoes were a bit tight and I exchanged them for the next size up. The exchange came quickly. My stylist did a great job fitting means finding items that fit my request. I love being able to tell my stylist what I am looking for so I don’t get random items. I also like getting a sneak peek at items that I can choose from to be included in my box.The quality of the Clothes is great just a little expensive. I wish I could still send returns back with the USPS. It is hard to get to Fedx to send items back. It was much easier to take it to the post office.
Great Box, if you get it. Customers service (person, not bot) RUDE
I received my box and that part of the experience was fine. Selections were all lovely. Made my selections and prepared my returns. I received an incentivized option for another box (between monthly boxes) with a specific date listed. I selected “yes” and even opted for a few additional items. I was looking forward to the next box! The day came and no box at all. I reached a person in the help chat who half-way explained that my returns had not yet been received and the date for the next order I opted for was not guaranteed. Then they immediately ended the chat! Rude! I guess I missed the part where the incentivized order is dependent on getting the items I elected to return? Why? They have my credit card. What’s the problem with honoring the date included in the incentive? I’m not sure which was worse. The disappointment of no box when I was looking forward to it so much or the rude customer service. Regardless I cancelled all pending orders and the subscription entirely and will not return. This is NOT something I want to deal with.

Reply from Stitch Fix
Loved 3 pieces couldn’t afford all 3 so…
Loved 3 pieces couldn’t afford all 3 so had to let go of the dress. However quality of those 3 items are top notch!!
It’s fun!
I love knowing that my stylist will choose clothes that suit me. Quality is always good. It’s so much fun!
Happy!
So far it’s been good I liked all the pieces sent to me. Excited to see my next shipment
Love shopping online and getting help…
Love shopping online and getting help with what the clothes would look great on me!
Why I Love Stitch Fix
Great choices by my stylist along with fair prices and an easy return policy/process. I couldn't ask for more.
Loved my recent box
Loved my recent box. Beautiful options to match a pants request plus other items I already have….. Thanks!!
I LOVE that high quality clothing items…
I LOVE that high quality clothing items are sent directly to my house. I keep what I want and easily return the rest
The service is very good
The service is very good. I appreciate that everything was packed carefully. The pieces I received were easy to coordinate, which I like. I wish natural fibers products were also an option. Over all, I am satisfied with the service and quality.
I loved everything
I loved everything! Kind of pricey, but not bad for not having to shop.
My experience is always great with…
My experience is always great with stitch fix. Even if i don't find anything I like. I have someone who is picking clothes out for me. I feel like Cinderella on her way to the ball every time!
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