Would not use them again. Delivery was overdue, product was damaged. Tried to call customer services several times and at best was kept hanging on usually there was no response whatsoever. Emailed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have bought several canvases and products over the years and others have bought lots for me and I have always been pleased with the quality and service. However, I received my 6th 30x30 canvas whi... See more
Chopping broad peeling already, waste of money. Only lasted a few weeks even though I only ever wiped it with a damp cloth. ordered splash back they sent it to my old address, no option to change add... See more
This company is a joke. Shocking quality products being sent out at high cost. The coasters had no cork backing and cut to a wrong size and if you read out reviews they accurately reflect this shoddy... See more
Company replied
Company details
Written by the company
Steven Brown Art is the home of the Highland Cow McCoo's! The UK's number one artist's work is available on Canvases, Mugs, Glass Chopping Boards and much more!
Contact info
Heritage House, DE7 5UD, Ilkeston, United Kingdom
- 01292 848088
- help@stevenbrownart.co.uk
- stevenbrownart.co.uk
2.8
Average
753 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the placemats and coasters
Love the placemats and coasters, laminated so if they get wet the design doesn’t peel off
26 March 2024
Beautiful…
Very happy with all the purchases I've made (3 so far). Service abd delivery each time we're amazing. Pictures are gorgeous too.
25 March 2024
The Title of the picture says it all Home
Bought the picture for my Husband he loves Scotland so when I saw picture just had to get it he loved it
25 March 2024
The Customer Service were excellent
The Customer Service were excellent, really helpful. The items that I bought were as you would expect from a company like this...brilliant. I am so pleased and so are my dogs.
25 March 2024
Brilliant service
Brilliant service! Both efficient & friendly-would highly recommend! Thank you. 🤩
25 March 2024
Excellent quality product as usual
Excellent quality product as usual. The item arrived well packaged and was easy to track using the tracking information supplied.
25 March 2024
Quality product.
23 February 2024
Disappointed
My chopping board arrived after a rather long wait one corner is sharp and only two worktop protectors inside emailed for a week to resolve the problem but still waiting a response
23 February 2024
I am getting spammed relentlessly
I am getting spammed relentlessly by sites that appear to be in America trying to sell me a Heather McCoo clock at 90% discount. The emails come from different (presumably fake) companies with different subjects and email addresses every time so it is impossible to unsubscribe or block the emails. Very annoying 😡
22 February 2024
Unprompted review
Great quality
Such good value for the money. Ease of the purchase process was great, and really good quality. Arrived safely and very well packaged.
25 January 2024
It was fast as usual delivered safely…
It was fast as usual delivered safely slightly late but that’s a issue the courier created great products as usual
25 January 2024
I live in England and love to have a…
I live in England and love to have a little bit of Scotland with me and I love the vibrancy of the cilours
25 January 2024
Birthday tote bagOrdered a tote bag for a birthday…
Ordered a tote bag for a birthday present. The bag arrived quickly and was very nice
Always had good service from Steven BRown art.
25 January 2024
Quick replacement
I’ve had Steven brown pictures which are lovely and ordered place mats and one came damaged. Emailed Steven Brown, I sent them a photo and a replacement was sent immediately. Lovely placemats and replacement sent very quick, I would definitely recommend this company and the products
25 January 2024
Very quick delivery thanks
25 January 2024
Dispit being well packaged envelope and…
Dispit being well packaged envelope and calendar arrived torn.
25 January 2024
Expedited damaged order
One of my cups was delivered broken and my print was missing. Within a week I had a replacement . Thank you kindly for your prompt attention, much appreciated
25 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.