Item delivered two days after ordering which was really impressive. Nicely wrapped and in great condition. The product itself, 'Heroes Medal', was of great quality and I was so pleased I ordered a com... See more
Company replied
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See what reviewers are saying
Bought the NHS Volunteer silver 49.00 1oz silver medal as a gift for a hard working mother. Arrived within a matter of a few days, beautifully gift wrapped and with a nice card of thanks. The medal wa... See more
Company replied
I ordered a medal for my brother in law who is a pharmacist. I was notified of despatch but no tracking information was given then early today was notified it has been delivered. It has not, my sis... See more
Company replied
Was simple process and arrived within two days of purchase ..... And boy was I in for a surprise when I opened the packaging.... It was beautifully mounted in a hard flip top presentation case..... N... See more
Company replied
Company details
Written by the company
Sterling Mint will be offering a range of exclusive and sought-after silver coins and medals, mostly with very limited mintages. Our focus will be on offering the best possible experience for our customers and delivering both the highest quality products and unbeatable value for money. All purchases from Sterling Mint benefit from a 60 Day Complete Satisfaction Guarantee on every order. Our sole focus will be on making sure our customers are delighted with the service they receive.
Contact info
United Kingdom
- enquiries@sterlingmint.co.uk
- sterlingmint.co.uk
4.3
Excellent
582 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Fast Delivery
Fast Delivery, well packaged, great communications, excellent price, can highly recommend this company
24 March 2026
Unprompted review
Reply from Sterling Mint
We really could not ask for better feedback Dave, our team will be delighted hear this.
Best Regards
Natalie
I didnt get my order got sent to the…
I didnt get my order got sent to the wrong address and ive emailed and nothing has come back
28 March 2026
Reply from Sterling Mint
Thank you for your message. I’m sorry to hear that you were disappointed with your experience.
Having reviewed the matter, I can see that your original email was sent over the weekend when our office was closed. Our client services team responded promptly on Monday, 30th March, once we reopened. A replacement order was arranged immediately and delivered to you by 2nd April.
We appreciate your patience and understanding, and we’re here if you need any further assistance.
Best Regards
Natalie
Reply from Sterling Mint
Thank you for a lovely review, Martin. We're so pleased to hear that your new find arrived swiftly and met your expectations just the way we like it!
Warm wishes,
Katie
It was a present for my brother and he…
It was a present for my brother and he was pleased beyond words as The Flying Scotsman has been a lifetime passion for him
10 January 2025
Reply from Sterling Mint
Thank you so much for this great review Helen. What a wonderful gift for your brother and it sounds like he was over the moon with it!
Warm regards,
Joan
Reply from Sterling Mint
Thanks for the great feedback Sharon. I am pleased you are happy with everything.
Kind regards
Joan
Despite the holiday period item arrived…
Despite the holiday period item arrived very quickly,very securely packaged, item itself was excellent. Thanks
4 January 2025
Reply from Sterling Mint
Thank you for this great review John. We are so pleased that you were happy with your whole experience with us.
Kind regards
Joan
Reply from Sterling Mint
Thank you for taking the time to leave us your feedback Tim. I am pleased to hear that you were happy with the speedy delivery.
Kind regards
Joan
quick and efficient service
21 December 2024
Reply from Sterling Mint
Thanks for the great feedback Kevin. I am pleased you are happy with everything.
Kind regards
Joan
Excellent experience
Sterling mint kept me informed via emails about my order. The coin arrived well packaged and looks lovely. Can't fault them at all. Excellent
19 December 2024
Reply from Sterling Mint
Thank you for the great review Mario. I am pleased that you were happy with the email updates that you received, we always like to keep our client up to date as your order is processed. It is a beautiful coin and I am pleased you are happy with it.
Kind regards
Joan
It was very efficient and arrived in…
It was very efficient and arrived in time for Christmas thank-you.
19 December 2024
Reply from Sterling Mint
We always aim to please, and in this case, it seems we achieved that! Thank you for leaving this great review, Dorothy.
Warm regards,
Meghann
Reply from Sterling Mint
Hazel, thank you for a wonderful review. Our team work incredibly hard to ensure we deliver the best service possible from ordering to despatch and seeing it recognised by customers makes their day.
Warm regards,
Meghann
The product arrived on time and in good…
The product arrived on time and in good order. What more could you want.
23 December 2024
Reply from Sterling Mint
We always aim to please, and in this case, it seems we achieved that! Thank you for leaving this great feedback, Mr Sumner.
Warm regards,
Meghann
Very professional and customer friendly…
Very professional and customer friendly service
23 December 2024
Reply from Sterling Mint
Thank you so much for your great feedback, Trevor. We love it when our clients feel that they have received an exceptional service from us as this is what we aim for!
Warm regards,
Meghann
The Flying Scotsman
In the 1950/60's travelled on this train several times. Simple Ordering and very swift delivery. The coins look great
Thanks
21 December 2024
Reply from Sterling Mint
Franis, thank you for a fantastic review. Our team work incredibly hard to ensure we deliver the best service possible from ordering to despatch and seeing it recognised by customers makes their day.
Warm regards,
Meghann
Order placed the week b4 xmas
Order placed the week b4 xmas. Goods arrived in 2 days. Better than good service, exeptional 🤶🤶🤶 And a fantastic coin to boot
21 December 2024
Reply from Sterling Mint
Thank you for the wonderful feedback, Timothy. What more could we ask for; it is wonderful to hear that you are pleased with everything!
Warm regards,
Meghann
Very quick service and great quality
21 December 2024
Reply from Sterling Mint
Thank you, Kathy for the lovely review. We are very proud of our team, and the emphasis they put on the level of service that they deliver to all of our clients.
Warm regards,
Meghann
2024 The Centenary of Flying Scotsman silver coloured 20 l
Highly satisfied with service and product. Arrived on time and well packaged. Would have no reservation to reccomed.
20 December 2024
Unprompted review
Reply from Sterling Mint
Thank you for your lovely feedback, John. We pride ourselves on excellence so it really is great to hear that you have experienced this. We hope to do business again with you in the future.
Warm regards,
Meghann
Flying Scotsman Coin
I was kept informed of progress from ordering through to delivery. I ordered the Flying Scotsman 50p and it looks lovely. Probably need to get the £1 & £2 coins to complete the train.
19 December 2024
Reply from Sterling Mint
Thank you for the wonderful feedback, Julian. Our customers are our first priority; therefore, we are very happy that you have been pleased with the whole process.
Warm regards,
Meghann
Absolutely stunning
Was simple process and arrived within two days of purchase ..... And boy was I in for a surprise when I opened the packaging.... It was beautifully mounted in a hard flip top presentation case..... Not what I was expecting at all as I have had other collections turn up in a cardboard folder...
Most definitely look to see what they have before I go anywhere else now
19 December 2024
Reply from Sterling Mint
Thank you for this fantastic review, Darren. Our distribution team work very hard to dispatch orders in a timely manner, so it’s great to hear how quickly you received yours. We are thrilled you are pleased with your purchase and look forward to doing future business with you.
Warm regards,
Meghann
Reply from Sterling Mint
Thank you for taking the time to leave us a review David. We did experience a small delay dispatching this product and for that I apologise. I do hope that you are happy with your purchase.
Best regards
Joan
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