Beautiful muted sage green, sturdy and wonderful rounded corners. My 18 month grandson loves it and I love it for all the ways we can spend time together . Perfect counter height. We can wash dishes t... See more
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We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... See more
Company replied
Wonderful kitchen helper, classic design and really sturdy so doesn't wobble or tip over easily. Really encouraging independence and helping our toddler to be involved in daily activities in the kitch... See more
My 20-month-old grandson loves this, stands at the kitchen island colouring, eating, playing, and loving just being part of what’s going on. Sometimes helping me cook! Very safe and sturdy. My daughte... See more
Company details
Information provided by various external sources
The ultimate learning platform for your toddler. Provide a safe environment for your little helper to develop their skills in the kitchen.
Contact info
United Kingdom
- customerservice@stepupbaby.com
- stepupbaby.com
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m disappointed that you don’t have…
I’m disappointed that you don’t have any in stock. I had to email you twice to find out when they would be in.
Second one I ordered, great product, arrived next day!
My 20-month-old grandson loves this, stands at the kitchen island colouring, eating, playing, and loving just being part of what’s going on. Sometimes helping me cook! Very safe and sturdy. My daughter also loves it so I ordered her one last week and it arrived the next day, brilliant product and service, highly recommended.
Great product
Good Customer Service
There was an issue with the availability of my product, so a representative reached out to provide me with many reasonable options. Any further questions were answered promptly. I would do business with them again.
The product was easy to assemble and just as we expected.
A really good product that means .y…
A really good product that means .y three year old can help to cook, which is something he loves to do. Fantastic customer service from really lovely ladies, highly recommend both the product and the company!
Great item for my toddler
Great item, really light to move around the kitchen but still sturdy. Quick delivery
After receiving the wrong item
After receiving the wrong item, I was given the offer to purchase a second item at a reduced price. Ended up being a blessing for this Grandma!
Very good service
Really prompt delivery and so securely…
Really prompt delivery and so securely packaged. Easy to put together and very sturdy for my little one. Lightweight to be able to lift and move around very easily. Really happy with my purchase.
Good quality
Great communication from supplier
Great communication from supplier. Excellent product
Product ok but paint not
Product ok but supplied with paint chipped in a couple of places. Slight knocks removed more paint. Will have to paint soon anyway so wish we’d bought the unpainted one. Bit disappointed
Toddler has fallen off multiple times
I love that my toddler can be up at the counter with me in the kitchen.
The con is that she has fallen off multiple times trying to climb out of it.
Great
Great - prompt and amended the order for me when requested without any problems!
Excellent Product and Service
The ladder I purchased was excellent quality and such a great idea for toddlers who want to help prepare food in the kitchen. I received excellent service from this Company. Due to holiday issues and moving home I had created delivery problems and this Company did everything they could to help. Would recommend product and buying from this Company.
We already love our step
We already love our step - our 2 year old is loving being able to help properly in the kitchen! It’s great quality and looks lovely in our kitchen.
Love everything about it
Amazing product, thoughtful design and brilliant build quality. Delivered very quickly despite ordering on boxing day. Easy to build. 10/10
My 2 year old absolutely loves it
My 2 year old absolutely loves it! She loves the freedom it gives her to join us cooking / having a cup of tea and even washing the dishes!
Wish I’d got it sooner and delighted to know I’ll get so much use out of it. It’s so stable and looks lovely too.
Very neat step up
Very easy to order and put together my 16month granddaughter is thrilled with it
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