Beautiful muted sage green, sturdy and wonderful rounded corners. My 18 month grandson loves it and I love it for all the ways we can spend time together . Perfect counter height. We can wash dishes t... See more
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We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... See more
Company replied
Wonderful kitchen helper, classic design and really sturdy so doesn't wobble or tip over easily. Really encouraging independence and helping our toddler to be involved in daily activities in the kitch... See more
My 20-month-old grandson loves this, stands at the kitchen island colouring, eating, playing, and loving just being part of what’s going on. Sometimes helping me cook! Very safe and sturdy. My daughte... See more
Company details
Information provided by various external sources
The ultimate learning platform for your toddler. Provide a safe environment for your little helper to develop their skills in the kitchen.
Contact info
United Kingdom
- customerservice@stepupbaby.com
- stepupbaby.com
Replied to 66% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, easy to assemble and quick delivery.
My grand daughter loves it.
Only improvement would be to make the standing area anti slip - but some anti slip strips were easy to purchase elsewhere and attach.
Easy to order
Easy to order. Liking choice of colour. Great service. Grandson loving it.
Good product good service
Speedy delivery
Excellent service
I bought the toddler tower. Easy ordering process and the item was delivered the next day! Excellent service and product. Highly recommend!
The step arrived promptly and well…
The step arrived promptly and well packaged - it has now been assembled but awaiting Christmas Day before use!!
Game changer
Game changer for our 2 year old to let him get involved in prep of food and using the sink. Massive leap forward
Easy to purchase and quick delivery
Easy to purchase and quick delivery. Instruction not hugely clear and some pieces struggled to go together due to machining of pieces. Took some fettling to make step level due to tightness of fixings.
Great gift for my 18 months daughter
I ordered varnished one and had waited for almost 1 month by international shipment.
Customer service took care of my order kindly. Thank you so much. My little one enjoy cooking together.
Excellent product and quick service too.
Quick delivery and a really good…
Quick delivery and a really good quality product. Our daughter loves using it!
A gift for my daughter whose 1yearold…
A gift for my daughter whose 1yearold hasn’t used it yet but we think it will be a huge success
Great communication on the delivery…
Great communication on the delivery address as this was a present
Five stars
The kitchen step up tower is a fantastic addition to the home. Brilliant. Well made. Quickly delivered.
Good stable and easily cleanable learning tower but quite large
Item received in exchange for a review. The step up was delivered promptly and came well packaged via courier. Relatively easy to build (it comes dismantled). Very stable design, lots of standing space for my daughters (individually, too small for both together). Easy for them to climb up and down independently, even my 18 month old. I have it in the natural colour and it looks very neat and is easily wipe cleanable. It does however have quite a large footprint so requires a lot of storage space when not in use.

Reply from Stepup Baby
Quick delivery, well made product
Quick delivery. Easy to construct and well made product. Our children have enjoyed using so far.
I have not received my merchandise as…
I have not received my merchandise as of yet . It said 2-3 days it’s been 3 weeks
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