Stein Travel Reviews 

190
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently mention the helpful and professional team members who manage every detail of the booking process, ensuring everything runs smoothly from start to finish. Guests also appreciate the well-planned itineraries, comfortable accommodations in central locations, and engaging local guides who make group trips truly unforgettable. Reviewers frequently describe the excellent transport arrangements, noting that airport pickups and hotel transfers are exceptionally well coordinated. However, some customers also noted that their holiday felt a bit too short, expressing regret that they had not booked an extra day or extended their stay to enjoy the destination even more.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is exceptionally helpful and easy to deal... See more

Location

Consumers find location to be positive and consistently report that hotels and accommodations are situated in... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting unforgettable and magical experiences across... See more

Service

People report positive experiences with service, highlighting exceptional efficiency and seamless... See more

Booking process

Customers report positive experiences with the booking process, highlighting a well-organised and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After booking with Elizabeth at stein travel , it was our first Maastricht trip . 3 days in July . From start to finish , the whole experience was fantastic . All of our travel documents, concert tick... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

We went on the Andrea Brocelli Trip to Tuscany in July. It was our first experience going on an organised holiday through a travel agency . We would highly recommend it and couldn’t speak highly enoug... See more

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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4.8

All reviews

(190)

55 reviews in the last 12 months

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Rated 4 out of 5 stars

Tuscany and Andrea Bocelli 😍…

Week long tour idea incl bocelli concert is a great opportunity to see tuscany and enjoy a great concert experience. Just thought some little things and more info needed. Booking was fine. Hotel was basic enough. Some part of group got a hotel with a pool which would have been nice. Tour guide Gabriella great very nice and helpful. Bus not great standard we were in smaller bus rest of group in coach. Lot of walking not really clearly advised by stein travel eg steps in siena just for less abled or older people. Walk to concert should be explained more in terms of gradient of hills again for those less able and distance. We didnt get an option to upgrade seats at concertbothers did? Would have been nice to have a Stein travel rep to touch base with during the week. Overall lovely week just needs a little more info and clarity.

11 July 2024
Rated 4 out of 5 stars

It was an amazing trip to see Andrea…

It was an amazing trip to see Andrea Bocelli in his 30th anniversary concert, also day trips,Florence was fabulous, only draw back was no swimming pool in hotel it was 38 degrees and the room had no kettle and the bar did not open till 5pm so no coffee or drinks during the day. I asked for the use of an iron to be told they were not insured to offer an iron but they could sent my clothes out to be pressed but the prices were very expensive. It was a trip of a lifetime but next visit to ltaly hotel must have a pool, we found a hotel that let us use there pool with lunch and drinks for 25 euros which was a find.

11 July 2024
Rated 5 out of 5 stars

Fabulous trip… organised trips to Siena…

Fabulous trip… organised trips to Siena and Florence, guides were great … hotel was lovely, being typical Irish would have been great to have tea/coffee making facilities… air conditioning great and service in hotel brilliant… unfortunately for me I lost my footing getting into the pool and hurt my back … small fracture to coccyx and I missed out on going to the concert… I did inform the reception staff and Jay (Stein travel representative) all of whom were sympathetic and supportive… I did suggest to the hotel hand railings around steps going into the pool however they said the pool is “Roman bath” style and therefore no hand railings … so disappointed I didn’t get to see Bocilli however the trip and organizing of trip by Stein Travel was excellent… my friends and I totally enjoyed it

11 July 2024
Rated 3 out of 5 stars

All went well until day of departure

All went well until day of departure - 6 people were left/forgot at hotel “the Crowne plaza” This incident was not noticed until we reached Hotel Apple Park. I, among others feel your representative should have been at Crowne Plaza to ensure everyone boarded the coach. We had to travel back to hotel to pick up the 6 passengers- this of course added to our already long journey.

15 July 2024
Rated 1 out of 5 stars

The rep in Maastricht was terrible

The rep in Maastricht was terrible, no communication, for the price i expected much better from Stein
i have used Stein travel in the past and had an excellent experience but this trip was much too expensive for the package provided

12 July 2024
Rated 5 out of 5 stars

MAASTRICHT DELIGHT

Well organised trip to Maastricht for Andre Rieu concert and despite aer lingus strike Stein Travel came up trumps to make sure we all got home promptly...and there was a big group of us to look after.
Excellent communication from the company keeping us informed of what was happening all the way along. Will definitely use Stein Travel again.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Maastrict with stein travel

Really enjoyed our trip with stein travel from landing in the airport in brussells our rep was there to meet us ger who was lovely and helpful the hotel was great clean and friendly everything was arranged for us pick up s and drops to the concert

2 July 2024
Rated 5 out of 5 stars

Everything was really well organised

Everything was really well organised. Our rep Ger was extremely helpful and looked after everyone. The concert was amazing and our seats could not have been better. Would totally recommend Stein travel for booking concerts.

4 July 2024
Rated 5 out of 5 stars

Vietnam Honeymoon trip - Incredible experience and so easy to deal with

Our experience with Stein Travel was perfect from start to finish. We would normally book trips ourselves but for our honeymoon trip we wanted to consult with an expert. We dealt with Seán and he created a fantastic itinerary for us and really took on board our preferences. He was always responsive and wanted to ensure we were happy with everything before confirming. His passion for and knowledge of our trip were top notch and we felt in really safe hands throughout the experience.
We honestly had the trip of a lifetime and everything was wonderful and so seamless. Would 100% use Stein Travel again and have recommended them to others.
Thank you!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Great holiday organised by Stein…

Great holiday organised by Stein Travel. Everything was seamless, from booking to return - flights, transfers and hotels. A couple of glitches along the way were quickly sorted by the office. No hesitation in recommending Stein.

6 May 2024
Unprompted review

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