Easy to use app. Like receiving alert messages when transactions happen with incoming or outgoing payments. There has not been a need to call the centre so cannot comment. The original reason to setu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with Starling for years the app is very good with useful features BUT they stopped paying interest on the account, no idea why, so I don't use it much these days. I already have ISA's and... See more
Company replied
Love the features of the account able to hold GBP and Euro currencies and pay Spanish bills. Dislike the way the accounting of the accounts is set out, I find it totally baffling. It gives a list of... See more
Company replied
Love banking with Starling. App works well and is easy to navigate around. Get notifications when I have payments going out and payments received. Super helpful with CS also if required. My only issu... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
46K reviews
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Starling has never put a foot wrong
Starling has never put a foot wrong, is always proactive and secure..the best move I ever made was opening a Starling account when the bank was just a fledgling in 2020
18 May 2026
Unprompted review
Reply from Starling
Hi William,
We're so pleased to hear you've had such a positive experience with us since 2020. Thank you for your kind words!
Team Starling
Easy to use, no hidden horrors!
Signed up for my Starling account a couple of years ago when cycling around Europe. Easy to use, no charges and accepted everywhere I went - couldn’t ask for more!
The notifications are helpful.
I now use it all the time, not just for travelling.
18 May 2026
Unprompted review
Reply from Starling
Hey there,
We're so glad to hear we could be a reliable companion during your European travels and that you continue to find our services helpful! Thank you for your wonderful feedback.
Team Starling
Great for holidays,Very easy to set up fantastic company
Great account for holidays
23 September 2025
Unprompted review
Reply from Starling
Hi Gary,
We're glad you enjoyed your experience and found the account great for holidays.
Team Starling
So far really great !
18 May 2026
Unprompted review
Reply from Starling
Hi Jack,
We are so happy to hear that you are enjoying your experience with us!
Team Starling
Simple straightforward app acces to my…
Simple straightforward app acces to my accounts. Good messaging and communication via app. Recommended.
18 May 2026
Unprompted review
Reply from Starling
Hey,
We appreciate your kind words! We're happy you find our app straightforward and enjoy our communications via the app.
Thank you for the recommendation!
Team Starling
Fantastic experience and really…
Fantastic experience and really friendly, helpful and communicative bank. Issues are sorted very quickly and systematically. Definitely my best bank!
18 May 2026
Unprompted review
Reply from Starling
Hi Nabil,
We're so happy you find our service friendly and helpful! We appreciate your kind words and are glad we were able to quickly resolve any issues.
Team Starling
My every day go to.
My accounts are my go to for everyday transactions and my travel card. App driven and reliable.
18 May 2026
Unprompted review
Reply from Starling
Hi Gary,
We're so glad our app is reliable for your daily and travel needs. Thank you for your feedback!
Team Starling
Instant notification each time there is…
Instant notification each time there is activity in my account. It saves me time from opening the app to check account balance. This is highly commendable
18 May 2026
Unprompted review
Reply from Starling
Hi Maria,
We're glad our instant notifications save you time and keep you updated on your account activity. We appreciate your commendation!
Team Starling
Banking the way it should be.
I started with starling as they where progressive in being available on smart watches... after using them for a while I ended up switching over for all banking they are very friendly, professional and always on hand to help, my partner has now switched, and we have set up child accounts as well.... it works, it's easy and does everything, well done starling.
18 May 2026
Unprompted review
Reply from Starling
Hi Glen,
Thank you for sharing your fantastic experience. We are so pleased to hear that our progressive features, friendly service, and professional support have made such a positive impact on your banking, and that your family has joined us too. We appreciate your kind words!
Team Starling
I was happy to the one point
I was happy to the one point, until been told not earning enough to keep my overdraft. Moving all my money to another bank, very disappointing after years of service.
18 May 2026
Unprompted review
Reply from Starling
Hi there,
We're so sorry to hear about the issues you've recently faced. We're truly sorry for the frustration this has caused. If you need any further help please reach out to our team, they’re available 24/7 and will be happy to help.
Team Starling
Starling is a great bank spaces are…
Starling is a great bank spaces are really useful for keeping money separate and also getting notifications about different aspects of your account like when interest is paid into a savings space and when you spend on your debit card
18 May 2026
Unprompted review
Reply from Starling
Hi Valentin,
Thanks for the review. It’s great to hear you’re making the most of the spaces and the app’s features.
Thanks again,
Team Starling
A great online bank
Banking with Starling has been a positive experience, their app is very easy to use and allows me to manage my money well.
18 May 2026
Unprompted review
Reply from Starling
Hi Bill,
We're glad to hear you've been finding the app easy to use. If you ever need help navigating our features, please don't hesitate to get in touch. Our team are more than happy to assist with any query!
Happy banking,
Team Starling
The app is very easy to use
The app is very easy to use, and I hope to stay loyal to Starling as my business grows and diversifies.
18 May 2026
Unprompted review
Reply from Starling
Hi David,
It's really great to hear that the app is easy to use as we love to keep things simple. We really appreciate the support!
All the best,
Team Starling
Easy to use
Easy to use, safe and secure and is very portable. I'm going to Europe for a while and will use it there all the time.
18 May 2026
Unprompted review
Reply from Starling
Hi Andy,
Thanks for the review. We’re glad to hear you find the app easy to use. We hope you have a good time travelling. If you have any suggestions or need assistance, feel free to reach out. We’re open 24/7!
Safe travels,
Team Starling
Starling app is really easy to use
Starling app is really easy to use.
I'm pleased that my notifications have started working again (they weren't for no obvious reason for about 2 years, and then last month they suddenly started working again).
It's really easy to keep track of my spending, with everything categorised within the app.
Making payments is also really easy too. The list along the bottom of the screen makes it really easy to navigate.
It's also really easy to find and download statements.
18 May 2026
Unprompted review
Reply from Starling
Hi there,
Thanks for taking the time to leave a review. We glad to hear the issues is now resolved. If you have any suggestions or need assistance, feel free to reach out. We’re open 24/7!
Happy Banking,
Team Starling
Starling have been marvellous
Starling have been marvellous since joining not long after they started up. International travel is worry free with very competitive costs and their app is a doddle. If they introduce ISAs all the better.
18 May 2026
Unprompted review
Reply from Starling
Hi Rob,
Thanks for taking the time to leave a review. Its great to hear your making the most of our app! We will also pass this feedback to to the team for you as well.
Happy banking,
Team Starling
Fantastic Bank!
Could not rate Starling highly enough. It was stress free opening the sole trader account and having the spaces have been a great asset and now they have got spaces that you can assign percentages against them that is a game changer. I love it!
18 May 2026
Unprompted review
Reply from Starling
Hi Kelly.
It’s great to hear you making the most of the space features that are available to you. We’re always here to support you 24/7.
All the best,
Team Starling
Super bank
Great people to bank with. The app is simple to use .
My partner swapped over to Starling and is very happy with them.
18 May 2026
Unprompted review
Reply from Starling
Hi Mike,
We thrilled to hear that you find the app simple to use. If you have any suggestions or need assistance, feel free to reach out. We’re open 24/7!
All the best!
Team Starling.
Modern banking made easy
Easy to use, great App, instant notifications are really helpful. Easiest way to share costs with a travel companion etc
18 May 2026
Unprompted review
Reply from Starling
Hi there,
Thanks for the review. We really appreciate it. We're glad to hear you're making the most of the app and the features available to you.
Happy banking!
Team Starling
Interest Missed
Clear, generally easy to use app. Customer service (human!) is available by 'phone.
Has withdrawn the best feature of giving interest on balance held - very disappointing.
18 May 2026
Unprompted review
Reply from Starling
Hi Brian,
Thanks for taking the time to leave a review. We will get feedback passed over to the team for you. It’s great to hear that the app is easy to use.
Happy banking!
Team Starling
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