Moved to Starling initially for the Euro account but soon after moved all personal and business banking to Starling. App works flawlessly (although the ability to edit the list of expense categories... See more
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Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
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Simple to use and accessible . I like how the information can be accessed - categories or merchants which enables me to see spend in each area of finances.

Reply from Starling
Never had any issues. Instant notifications. Easy to use app and seamless experience for the past roughly 8 years.

Reply from Starling
Great bank, always keep you informed on rates and best practices.
Banking app self explanatory, customer service excellent.
Highly recommend and great values.

Reply from Starling
Have been banking with Starling for many years. One of best banks out there. The app is really simple and user friendly, customer service is very helpful and responsive whenever I have needed to use them. Most importantly, this is my go to whenever I travel abroad. The best exchange rates and simple and easy to use, no hidden fees. Hopefully it stays that way and we continue to use this bank for many years to come.

Reply from Starling
I changed from another ethical bank in 2025 and could not be more satisfied. Every aspect of Starling works better, from instant notifications to MTD-compliant software. I already have recommended Starling to colleagues looking for a new business account.

Reply from Starling
Love it easy to use keeps track excellent

Reply from Starling
I recently opened a business account with Starling and have been impressed so far. The app is uncluttered, easy to navigate, and makes day-to-day banking very straightforward. I especially like the Spaces feature, which helps me manage money for different purposes, such as tax, expenses, and savings.

Reply from Starling
It is so easy to use the functions on the Starling App. Interest rate on spaces is reasonable.

Reply from Starling
Easy to use and a decent interest rate on the savings account

Reply from Starling
Been with starling for 6 years now. Cannot fault them.

Reply from Starling
Still a good exchange for foreign travel spending.
Good and quick customer help.

Reply from Starling
i like this bank everything is made easy and being notified on any transaction gives you peace of mind.

Reply from Starling
Very pleased with Starling, they make everything so easy. I’ve been with them a few years now and I'll continue to bank with them for a long while.

Reply from Starling
A fantastic banking app which has changed the way we use our money. Great joint account with 'spaces' which act as individual pots to separate your funds. Easy to use. Wish we moved sooner.

Reply from Starling
I love Starling. I have their joint and business account and it's made managing paying bills so much easier as well as seeing my income and expenditure much clearer. It's much more than a bank, couldn't recommend it more!

Reply from Starling
It’s easy to use the app and you always keep me updated

Reply from Starling
Love it. Been using for last few years. Just all so easy, and use it for most of my everyday expenditure. Great it flags up immeywhat you have spent so avoid being overcharged

Reply from Starling
I'm very happy with the service and how easy it is to navigate though the app. I would recommend Starling bank as i use for business with know issues.I have been a customer for 5 years.

Reply from Starling
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