Easy to use app. Like receiving alert messages when transactions happen with incoming or outgoing payments. There has not been a need to call the centre so cannot comment. The original reason to setu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with Starling for years the app is very good with useful features BUT they stopped paying interest on the account, no idea why, so I don't use it much these days. I already have ISA's and... See more
Company replied
Love the features of the account able to hold GBP and Euro currencies and pay Spanish bills. Dislike the way the accounting of the accounts is set out, I find it totally baffling. It gives a list of... See more
Company replied
Love banking with Starling. App works well and is easy to navigate around. Get notifications when I have payments going out and payments received. Super helpful with CS also if required. My only issu... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
46K reviews
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Love the features of the account able…
Love the features of the account able to hold GBP and Euro currencies and pay Spanish bills.
Dislike the way the accounting of the accounts is set out, I find it totally baffling. It gives a list of spends with no running balance just an account hold at the top.
19 May 2026
Unprompted review
Reply from Starling
Hi Bolti,
Thanks for taking the time to share your feedback.
It's wonderful to know you're enjoying the features of our offers! We're glad you're finding our multi-currency accounts useful as well! They're a great option for managing bills abroad.
Thanks for your feedback on a running balance. We'll share this with our team to get your feedback across.
Happy banking,
Team Starling
I really like banking with Starling and…
I really like banking with Starling and the app is so easy to use.
19 May 2026
Unprompted review
Reply from Starling
Thanks so much, Phil, for the lovely review!
It's great to know you've enjoyed your time with Starling so far and found the app easy to use.
Here's to many more years of simple, easy-to-manage banking!
Team Starling
Very easy to login and carry out what…
Very easy to login and carry out what you need to do.
I like the instant notifications, it's very informative.
19 May 2026
Unprompted review
Reply from Starling
Hi Paul,
Thanks for taking the time to leave a review. We're glad to hear those instant notifications have been helpful. They're great for keeping track of your money.
Happy banking,
Team Starling
Seems to work well and easy to use and…
Seems to work well and easy to use and the start up is easy after downloading app
19 May 2026
Unprompted review
The notifications are spot on and very…
The notifications are spot on and very quick they tell you exactly what you have spent in euros and £
12 May 2026
Unprompted review
Reply from Starling
Hi Linda,
Thanks for leaving a review.
It's great to hear that you've been making the most of the app's features, like those instant payment notifications.
Happy banking,
Team Starling
Good service and no excessive overdraft…
Good service and no excessive overdraft fees like main street banks
19 May 2026
Unprompted review
Reply from Starling
Hi Steve,
Cutting out those pesky, excessive fees is just how we roll!
Thanks so much for noticing and taking the time to share the love.
Happy banking,
Team Starling
Easy to navigate and instant
19 May 2026
Unprompted review
Reply from Starling
Hi Jeanette,
Thanks for sharing your 5-star review!
We're glad to hear you're finding the app easy to use and quick.
Happy banking,
Team Starling
Out of all my bank accounts
Out of all my bank accounts, out of all my APPs Starling is the easiest to navigate and use
19 May 2026
Unprompted review
Reply from Starling
Wow! Thanks so much for sharing this.
It's wonderful to know our app is the easiest to navigate and use.
We've worked hard to make sure it's easy for everyone, so your feedback genuinely means a lot.
Happy banking,
Team Starling
Reply from Starling
Thanks so much for sharing your review!
It means a lot knowing you're enjoying the app and finding it easy to use.
Happy banking,
Team Starling
Very useful to have Statling account…
Very useful to have Statling account when travelling and overseas. Highly recommended.
6 April 2026
Unprompted review
Reply from Starling
Hi Barry,
Thanks for sharing your feedback!
Knowing you've got your no-fee overseas card when abroad is such a big bonus, isn't it?
We really appreciate the recommendation as well!
Happy banking,
Team Starling
Convenient and efficient service
Convenient and efficient service. Makes budgeting and saving so much easier.
19 May 2026
Unprompted review
Reply from Starling
Thanks for sharing your feedback, Aidan.
Knowing you can budget and save more easily with us really makes our day!
You know where we are if you need help,
Team Starling
Great Service from Starling Bank
Everything is very easily managed from the app which gives access to both current and savings accounts. Money transfers and standing orders are quickly processed. I am very pleased with the service provided by Starling Bank.
19 May 2026
Unprompted review
Reply from Starling
Hi Brian,
Thanks for sharing your feedback and experience with us!
We're so glad you're enjoying the service we're providing.
It's lovely knowing you can manage your money with ease through the app. Being able to make transfers quickly and switch between your accounts quickly is a huge help 🙌
Happy banking,
Team Starling
A bank that does what it says it will
19 May 2026
Unprompted review
Reply from Starling
Hi Jane,
We really appreciate the review! Knowing you're enjoying the app means a lot 🙌
We're on hand 24/7 if you need us.
Team Starling
Simple to use and accessible
Simple to use and accessible . I like how the information can be accessed - categories or merchants which enables me to see spend in each area of finances.
12 May 2026
Unprompted review
Reply from Starling
Thanks for the 5-stars, Lynne!
It's lovely knowing you're enjoying our app and finding it so simple to use 🫶 Being able to access what you need with a tap makes managing your money so much easier!
Happy banking,
Team Starling
Never had any issues
Never had any issues. Instant notifications. Easy to use app and seamless experience for the past roughly 8 years.
19 May 2026
Unprompted review
Reply from Starling
Hi Amer,
Thanks so much for giving us 5-stars!
Eight years is absolutely incredible!
Thanks so much for being part of the Starling flock for over a big 8 years. Hearing that you've had a seamless experience and enjoy our super-fast notifications is music to our ears.
You know where we are if you need anything!
Team Starling
Great bank
Great bank, always keep you informed on rates and best practices.
Banking app self explanatory, customer service excellent.
Highly recommend and great values.
18 May 2026
Unprompted review
Reply from Starling
Thanks for highly recommending us!
We're so glad to have you banking with us, and we really appreciate your kind words about our app and customer service 🫶
Team Starling
Best bank out there
Have been banking with Starling for many years. One of best banks out there. The app is really simple and user friendly, customer service is very helpful and responsive whenever I have needed to use them. Most importantly, this is my go to whenever I travel abroad. The best exchange rates and simple and easy to use, no hidden fees. Hopefully it stays that way and we continue to use this bank for many years to come.
19 May 2026
Unprompted review
Reply from Starling
Thanks for taking the time to write your review.
It's lovely to hear from someone who's been with us for so long. We're glad our app and team have always had your back, and we love hearing about your jet-setting adventures with Starling by your side!
Here's to many more years with us!
Team Starling
Excellent customer experience
I changed from another ethical bank in 2025 and could not be more satisfied. Every aspect of Starling works better, from instant notifications to MTD-compliant software. I already have recommended Starling to colleagues looking for a new business account.
3 October 2025
Unprompted review
Reply from Starling
Thanks for sharing your review.
We know making the switch can feel like a big leap, so hearing you're more satisfied than ever is the ultimate compliment. We're so glad you're loving our super-fast notifications and MTD-compliant software!
A big thanks for the recommendations, and we hope you'll continue to rave about us for many years to come.
Happy banking,
Team Starling
Love it easy to use keeps track…
Love it easy to use keeps track excellent
19 May 2026
Unprompted review
Reply from Starling
Hi Chelsea,
Thanks for sharing!
It's lovely to know you're using our app easily and that it's helping you keep track of your finances.
Happy banking,
Team Starling
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