Starlight Beds Reviews 1,552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting that the mattresses are comfortable, well-constructed, and offer excellent value for money. Many people are also very satisfied with the prompt and efficient delivery service, often noting that items arrived faster than expected and were well-packaged. However, some customers also noted issues with their orders and delivery. A few people experienced delays, lost parcels, or poor communication regarding their delivery status. There were also occasional comments about the comfort of some mattresses not meeting expectations, with some reviewers finding them too soft or uncomfortable for long-term use.

What people talk about most

Product

People report positive experiences with product quality and value. Many reviewers praise the mattresses for... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the swiftness of... See more

Quality

Clients share positive opinions on quality, with many praising the high quality and value for money of... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Price

Users describe positive interactions with price, consistently highlighting that products offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more

Rated 5 out of 5 stars

Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more

Rated 5 out of 5 stars

Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids,... See more

Rated 5 out of 5 stars

The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store

About Starlight Beds

Written by the company

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

mattress

the mattresses came and are really comfortable to sleep on also the price was really good for 2 aswell

6 March 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Sandra,

Thank you for your lovely feedback!

We’re so pleased to hear that you’re finding the mattresses really comfortable and that you were happy with the value for money too.

We hope you continue to enjoy a great night’s sleep, and thanks again.

Kind regards,
Lillia

Rated 5 out of 5 stars

Great value, great service.

This is the second time I’ve used Starlight in the last few months.
Needed two more single mattresses as the grandson wanted a bunk bed at home.
Somehow ordered the wrong size but contacted them first thing next day to try to amend the order.
I was too late as it had been processed overnight but was told that they would cancel the order and process a refund and I could just raise another order.
This was all done with no fuss and the refund was back in my account before the second order was charged.
The replacement order was still delivered next day.
Great value mattresses and first class customer service.
Highly recommended.

26 February 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi George,

Thank you so much for your kind words!

We’re really glad we could get everything sorted quickly for you, even with the mix-up on the order. Our team always aims to make things as smooth and stress-free as possible, so it’s great to hear that the refund and replacement order were handled to your satisfaction.

We hope your grandson is enjoying his new bunk bed setup!

Thanks again for your continued support and recommendation, it truly means a lot to us.
Kind regards,
Lillia

Rated 5 out of 5 stars

Feb 2026 - Single bed mattress ordered

I ordered a single bed mattress from Starlight Beds. It was delivered to me reliably and promptly within a few days. I was able to specify the delivery date to suit me, which was very convenient. The mattress was good quality, as I had expected. I would definitely purchase from Starlight Beds again .

13 February 2026
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Reply from Starlight Beds

Hi,

Thank you so much for your lovely review!

We’re so pleased to hear that your mattress was delivered promptly and that being able to choose a delivery date made things more convenient for you. It’s great to know the quality met your expectations too.

We truly appreciate your kind words and your support, and we look forward to helping you again in the future!

Kind regards,
Lillia

Rated 5 out of 5 stars

Great price great product and speedy…

Great price great product and speedy delivery. Thank you

16 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Su,

Thank you for your great review.

We’re so pleased to hear you were happy with the price, the product, and the speedy delivery. That combination is exactly what we aim to deliver every time.

We really appreciate your support, thank you for choosing us.

Kind regards,
Becky

Rated 5 out of 5 stars

Execellent mattress and swift delivery

19 February 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hello,

Thank you for the five-star review! We’re glad to hear that the mattress and delivery meet your expectations! We’ll make sure that the praise is passed over so that we continue to meet and surpass these expectations going forwards.

If you ever have any future questions or concerns, please feel free to get back in contact with us. We will always be happy to help!

Kind regards,
Megan

Rated 5 out of 5 stars

Good quality mattress

Very simple to order. Mattress as described and good quality. Fast delivery. I would recommend.

27 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hello Susan,

Thank you for the taking the time to leave us your review! We’re happy to hear that you found our order process simple, and that the mattress meets your expectations. Your word of recommendation means a lot to us and helps our future customers feel secure in choosing us to give them a great night’s sleep.

If you ever have any future questions or concerns, please feel free to get back in contact with us. We will always be happy to help!

Kind regards,
Megan

Rated 5 out of 5 stars

Single shorty matteress

5 star service great price good value for money even though it was cheap better than exoected

13 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Graham,

Thank you for your fantastic review.

We’re delighted to hear you felt the service was 5-star and that the mattress offered such great value for money. It’s especially nice to know it exceeded your expectations, that’s always what we aim for, no matter the price point.

We really appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 5 out of 5 stars

Great Travel Cot Mattress

Great travel cot mattress, went for the 4 inch thick option, fits our travel cot perfectly. Easy ordering and very quick dispatch. Very pleased.

17 February 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Tony,

Thank you for your lovely review.

We’re so pleased to hear the 4-inch travel cot mattress fits perfectly and that you found the ordering process easy with quick dispatch. It’s great to know you’re very pleased with your choice.

We really appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 5 out of 5 stars

Lovely mattress

Lovely mattress, needed smaller than a single to go on a sofa bed, it’s perfect!

9 February 2026
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Reply from Starlight Beds

Hi Clare,

Thank you for your lovely review.

We’re so pleased to hear the mattress was the perfect size for your sofa bed and that it’s working exactly as you needed. Getting the right fit for smaller or non-standard spaces is something we’re always happy to help with.

We really appreciate you taking the time to share your feedback and hope you enjoy the comfort.

Kind regards,
Becky

Rated 5 out of 5 stars

Great product

Great product, price and excellent customer service

2 June 2025
Starlight Beds logo

Reply from Starlight Beds

Hi Sam,

Thank you for your fantastic review.

We’re delighted to hear you were happy with the product, the price, and our customer service. Delivering quality, value, and great support is exactly what we aim for.

We truly appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 5 out of 5 stars

I am so happy with the mattress I…

I am so happy with the mattress I brought my daughter thank you so much Starlight beds
Arrived quickly, great packaging, beautiful clean bouncy mattress

7 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Louise,

Thank you so much for your lovely review.

We’re delighted to hear you’re so happy with the mattress for your daughter. It’s wonderful to know it arrived quickly, was well packaged, and that you’re pleased with the quality and comfort.

Thank you again for your kind words and support, we really appreciate it.

Kind regards,
Becky

Rated 5 out of 5 stars

Good value mattresses delivered really…

Good value mattresses delivered really promptly and well packaged. Would definately reccommend.

7 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Karen,

Thank you for your great review.

We’re so pleased to hear you found the mattresses good value and that they were delivered promptly and well packaged. That’s exactly the level of service we aim to provide.

We truly appreciate your recommendation and your support, it means a lot to us.

Kind regards,
Becky

Rated 5 out of 5 stars

Price for the quality of the mattress…

Price for the quality of the mattress is exceptional and the delivery was so quick too - my daughter has slept like an angel every night!

20 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you so much for your wonderful review.

We’re delighted to hear you feel the mattress offers exceptional value for the quality, and that it arrived so quickly. Most importantly, it’s lovely to know your daughter is sleeping well! That’s exactly what we hope for.

We really appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 4 out of 5 stars

Arrived on the date promised.

Arrived on the date promised.
Nice quality mattress, comfortable, good value for money

5 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Karen,

Thank you for your lovely review.

We’re really pleased to hear your mattress arrived as promised and that you’re happy with the quality, comfort, and value for money. That’s exactly what we aim to provide.

If there’s anything we could have done to make your experience a full 5 stars, we’d always welcome your feedback, we’re constantly looking to improve.

Kind regards,
Becky

Rated 5 out of 5 stars

Bed arrived when it was supposed to

Bed arrived when it was supposed to. Bed was in excellent condition. Good price. Wrapped for delivery well. Only issue was staples used to secure items were very difficult to remove.

2 February 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Laine,

Thank you for your fantastic review.

We’re so pleased to hear your bed arrived on time, in excellent condition, and that you were happy with the price and packaging. We always aim to ensure our products are well protected during delivery.

We do appreciate your feedback regarding the staples and we’ll certainly take that on board, as we’re always looking at ways to improve the unboxing experience as well as the product itself.

Thank you again for your support, it’s greatly appreciated.

Kind regards,
Becky

Rated 5 out of 5 stars

Great affordable product and the…

Great affordable product and the delivery driver went above and beyond. Highly recommend.

13 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Emily,

Thank you for your fantastic review.

We’re so pleased to hear you found the product affordable and that the delivery driver went above and beyond, we’ll be sure to pass that feedback on. It’s always great to know the whole experience, from order to delivery, made a positive impression.

We truly appreciate your recommendation and your support.

Kind regards,
Becky

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Updated emails. Cheapest i found.

29 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Kim,

Thank you for your great review.

We’re delighted to hear you were happy with the super-fast delivery and our email updates, and that you found us to be the best price around. Offering excellent value alongside efficient service is exactly what we strive for.

We really appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 5 out of 5 stars

Quick and easy service and is of a good…

Quick and easy service and is of a good standard

26 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Barry,

Thank you for your kind review.

We’re so pleased to hear you found the service quick and easy, and that you’re happy with the standard of the product. Providing a smooth experience alongside good quality is exactly what we aim for.

We really appreciate you taking the time to share your feedback.

Kind regards,
Becky

Rated 5 out of 5 stars

My dad loves the mattress he hasn’t had…

My dad loves the mattress he hasn’t had a great night sleep until he got it he’s so happy 😁

8 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you so much for your lovely review.

We’re absolutely delighted to hear your dad is finally getting a great night’s sleep, that’s exactly what we hope our mattresses achieve. Knowing he’s so happy really means a lot to us.

Thank you for taking the time to share your feedback and for choosing us.

Kind regards,
Becky

Rated 5 out of 5 stars

Excellent mattress

Excellent mattress
Good value
Delivered on time
Kept informed

24 January 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Ann,

Thank you for your great review.

We’re so pleased to hear you’re happy with the mattress and found it good value. It’s also wonderful to know it was delivered on time and that you felt well informed throughout the process.

We truly appreciate you taking the time to share your feedback.

Kind regards,
Becky

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