Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more
Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids,... See more
The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.
Company replied
Company details
About Starlight Beds
Written by the company
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contact info
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, United Kingdom
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shorty mattress replacement
Purchased a replacement shorty mattress for a child's mid sleeper.
I was recommended to try this company and I was not disappointed as the quality was superb, delivery was very very quick and at a fraction of the price of the online retailers. What a genuine company
I will definitely purchase from you again
10 April 2026
Unprompted review
Reply from Starlight Beds
Hi there,
Thank you so much for such a fantastic review!
We’re absolutely delighted to hear you were recommended to us and that we didn’t disappoint.
It’s wonderful to know you’re happy with the quality, speedy delivery, and value, and your kind words about us being a genuine company truly mean the world. We’d be thrilled to have you shop with us again.
Thank you for your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi there,
Thank you for your feedback!
We’re so pleased to hear you were happy with the prompt service, we really appreciate your support.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Alexander,
Thank you for your great feedback!
We’re so pleased to hear you’re happy with your mattress, the price, and the speedy delivery, it really means a lot to us.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Valerie,
Thank you for your lovely review!
We’re delighted to hear you’re really pleased with the quality of your mattress, that’s exactly what we aim for.
Kind regards,
Lillia
Reply from Starlight Beds
Hi Isra,
Thank you for your lovely feedback!
We’re so pleased to hear your delivery arrived on time and that you’re happy with the quality of your mattress, it really means a lot to us.
Kind regards,
Lillia
quality for price is great!
The quality for price is great.The mattress is in my van / camper. Delivered on time courier you used txt me and delivered as informed by courier company. Great service from start to finish. A big thank YOU. I shall pass on your company name to my van/ camper friends....!
8 April 2026
Unprompted review
Reply from Starlight Beds
Hi there,
Thank you so much for such a fantastic review!
We’re absolutely delighted to hear that you’re happy with the quality and that the mattress is working perfectly in your van, that sounds amazing 😊
It’s also great to know the delivery and communication from the courier went smoothly, as we know how important that is. Your kind words truly mean the world to us, and we really appreciate you recommending us to your fellow camper friends. Thank you so much for your support!
Kind regards,
Lillia
Mattresses Ok
Easy to order, delivery on time, mattresses will be ok for short term use.
29 March 2026
Reply from Starlight Beds
Hi Julsey,
Thank you for your detailed feedback!
We’re pleased to hear that ordering was easy and delivery was on time. We’d just like to clarify that we supply the mattress only, so the bunk bed frame and its components would have come from a different supplier.
Kind regards,
Lillia
Excellent service and very quick…
Excellent service and very quick delivery. Item as described and would buy again.
29 March 2026
Reply from Starlight Beds
Hi Menzies,
Thank you for your kind feedback!
We’re so pleased to hear you were happy with the service and quick delivery, and that everything was just as expected.
We’d be delighted to have you shop with us again.
Kind regards,
Lillia
Excellent company
Excellent company. Lovely mattress. Very prompt delivery. Good communication. Highly recommended
5 March 2026
Reply from Starlight Beds
Hi Jane,
Thank you for such a fantastic review!
We’re delighted to hear you’re happy with your mattress and that everything from delivery to communication met your expectations.
Your recommendation really means a lot to us.
Kind regards,
Lillia
Did not deliver to my flat left in…
Did not deliver to my flat left in foyer, l am confined to a wheelchair it was a struggle. The first mattress delivered by Chris was excellent no prob. I'll
24 March 2026
Reply from Starlight Beds
Hi David,
Thank you for your feedback, and we’re really sorry to hear about this experience.
We completely understand how difficult this must have been, especially given your circumstances, and this is certainly not the level of service we aim to provide.
We’re pleased to hear your previous delivery went smoothly.
Thank you again for bringing this to our attention.
Kind regards,
Lillia
Arrived on time great service
Arrived on time great service. Feels comfy and am sure the grandkids will enjoy
1 April 2026
Unprompted review
Reply from Starlight Beds
Hi Stephen,
Thank you for your lovely review!
We’re so pleased to hear everything arrived on time and that you’re happy with the comfort, we hope the grandkids enjoy it just as much!
Kind regards,
Lillia
The bed was unwrapped today
The bed was unwrapped today, one of the feet were very difficult to install and the when we went to put the new headboard on, we were so annoyed to find that there was only one bolt and plastic washer in the bag!!! Not good enough
25 March 2026
Reply from Starlight Beds
HI Nicola,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We’d just like to clarify that we supply the mattress only, so the bed base and fittings would have come from a different supplier.
That said, we completely understand how frustrating this must have been.
If there’s anything relating to the mattress that we can assist you with, please don’t hesitate to get in touch.
We’re always happy to help!
Kind regards,
Lillia
Reply from Starlight Beds
Hi Gaynor,
Thank you for your kind words!
We’re so pleased to hear you were happy with the service and speedy delivery. It really means a lot to us.
Kind regards,
Lillia
Great mattress
Great mattress, easy to use website. Really quick delivery. So pleased with my delivery
22 March 2026
Reply from Starlight Beds
Hi Jade,
Thank you for such a wonderful review!
We’re over the moon to hear you found everything quick and easy, and that your delivery arrived in no time. It really means a lot to us.
Kind regards,
Lillia
An efficient and customer friendly service
I ordered two mattresses from Starlight. They were delivered extremely quickly in packaging that meant I didn't have bulky mattresses occupying much needed space and I am very pleased with the quality. Good customer service too. Very happy.
1 April 2026
Unprompted review
Reply from Starlight Beds
Hi Lorraine,
Thank you for taking the time to share your experience.
We’re so pleased to hear that your order arrived promptly and that you’re happy with both the quality of the mattresses and the service you received.
Your feedback is greatly appreciated!
Kind regards,
Lillia
It arrived the next day
It arrived the next day, exactly what I ordered, very comfortable.
19 March 2026
Reply from Starlight Beds
Hi Carole,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your order arrived so quickly and was exactly what you were hoping for. Knowing that you’re finding it so comfortable truly means the world to us.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy many cosy, restful nights ahead.
Kind regards,
Lillia
Affordable pricing and very comfortable mattress.
Affordable pricing, fast delivery very comfy mattress.
19 February 2026
Reply from Starlight Beds
Hi Karen,
Thank you for your great review! We’re so pleased to hear you’re happy with the price, delivery speed, and comfort of your mattress.
We really appreciate your support and hope you continue to enjoy a great night’s sleep!
Kind regards,
Lillia
Great quality mattress
Great quality mattress! Very quick delivery will definitely recommend them and use them again
1 March 2026
Reply from Starlight Beds
Hi Justina,
Thank you for your great review!
We’re so pleased to hear you’re happy with the quality of your mattress and that the quick delivery made a difference. It means a lot to us that you’d recommend us and plan to shop with us again.
If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know. We’d love to hear your feedback.
Thanks again for choosing us!
Kind regards,
Lillia
Fast delivery an the quality of product…
Fast delivery an the quality of product was brilliant
15 March 2026
Unprompted review
Reply from Starlight Beds
Hi Shakila,
Thank you for your kind feedback!
We’re really pleased to hear that you were happy with both the fast delivery and the quality of your product. That’s exactly what we strive for.
Thanks again for choosing us, we hope you enjoy it!
Kind regards,
Lillia
Quality bed and next day delivery was…
Quality bed and next day delivery was very good surprise
28 February 2026
Reply from Starlight Beds
Hi Michael,
Thank you for your great review!
We’re delighted to hear you’re happy with the quality of your bed, and that the next day delivery was a pleasant surprise. We always aim to deliver both great products and fast service.
Thanks again for choosing us, we hope you enjoy many comfortable nights ahead!
Kind regards,
Lillia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.