Stanton Optical - Tyler Reviews 70

TrustScore 4 out of 5

3.8

8988 S Broadway Ave, #116, 75703 Tyler, TX, US


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Rated 5 out of 5 stars

Had a great experience this visit, from scheduling online to walking out with a new pair of glasses. Appt was on time and nothing rushed. The technician was very knowledgeable but sought answers for m... See more

Rated 5 out of 5 stars

Great customer service. All employees very professional. Helped out to the fullest. Very little wait time.

Rated 5 out of 5 stars

First time customer, and I think I'm going to stick around. At Stanton Optical all of the employees were professional and helpful. Not to mention the GREAT DEAL I received!! Thank you for my FREE eye... See more

Company replied

Rated 3 out of 5 stars

Your customer service was on point a hundred percent. Ten out of ten, would recommend however, I gave it a three stars, due to whomever you use the ship and deliver y'all's prescription glasses do not... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 8988 S Broadway Ave, #116, 75703, Tyler, TX, United States

  • (903) 205-1221
Promotion box for Stanton Optical - Tyler

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.8

Great

TrustScore 4 out of 5

70 reviews

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Rated 3 out of 5 stars

I love their selection of frames

I love their selection of frames. They helped me get a good price on two frames with progressive lenses. They arrived within a week. One fitting went very well. But the other fitting did not. The technician said I had to get nose pads but did not offer to put any on. So that pair is currently worthless as I can neither read nor see the computer with them. I’ll have to go elsewhere to get someone to help me with the nose pads. So three stars instead of five.

28 March 2026
Rated 4 out of 5 stars

Great service, limited Specialty Lenses

Great service for the eye exam and wonderful staff at my local store, but selection in lens options was a bit limited as I needed special tint for photophobia (had to order elsewhere online). Otherwise a great experience

31 March 2026
Rated 1 out of 5 stars

it took 3 hours for my appointment… i…

it took 3 hours for my appointment… i wasn’t even seen until about 45 min after my appointment time. paid $700 for contacts and glasses which is ridiculous, an didn’t even get same day service. Waited a week, the contacts weren’t even the right ones and they only had one pair of glasses ready, so i had to go back another day to get my other pair… it was just a long, unorganized mess!!!

16 April 2026
Rated 2 out of 5 stars

Everyone in the store were helpful and…

Everyone in the store were helpful and very friendly. But I'm on my second pair of glasses and I still can't see the way I should.

19 March 2026
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Reply from Stanton Optical - Tyler

Hello Matthew. We’re glad to hear our team was helpful and friendly, and sorry to hear about your experience and sincerely apologize that you’re still having difficulty seeing clearly, even after receiving a second pair of glasses. We appreciate you for the opportunity to make things right, and we hope to have the opportunity to better serve you in the future.

Rated 2 out of 5 stars

3.5 hours later….

My husband and I spent 3.5 hours in the store from check in to leaving the store. The ladies in the store were amazing and did a good job of assisting everyone who came in. They were able to get us 1 pair of glasses made in store before we left and sent off our other pair to get made. The lady that was checking people in went above and beyond to help my husband find a pair he liked. She was great to work with. The other lady that was checking us out and ordering our glasses was okay. We didn’t like that we spent the majority of our Sunday trying to get our glasses, even with an appointment and staying after the store closed.

22 March 2026
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Reply from Stanton Optical - Tyler

Hello Charlotte! We’re glad to hear the team provided great assistance and went above and beyond to help you find the right pair, though we’re sorry to learn about the extended wait time during your visit. We understand how frustrating it must have been to spend that much time in store, even with an appointment. Will be escalating this internally to ensure it's thoroughly reviewed.

Rated 2 out of 5 stars

Not as cheap and easy as expected.

Simply, I won't be coming back. People were nice, but the prices weren't as low as expected (after adding on lens coatings, etc), and I had many delays with my progressive lens. Remote eye exam process was inaccurate (lens had to be remade), and other delays.

27 February 2026
Stanton Optical - Tyler logo

Reply from Stanton Optical - Tyler

Hello Craggier, we’re sorry to hear about the delay, that your prescription wasn’t working as expected, and your concerns about pricing. We understand how frustrating this must be. Please know that all prescriptions are reviewed and signed by licensed doctors, and that add-ons or frame selections can affect the final price. Thank you for your feedback—we truly appreciate it and hope to serve you better in the future.

Rated 2 out of 5 stars

Y’all sent me a message saying my…

Y’all sent me a message saying my glasses were ready. I’ll go into the store. The girls can’t even find them. I sit there for an hour and a half. They finally found them and then they had to put my lenses in and told me it was already supposed to be done. Not cool.

22 March 2026
Stanton Optical - Tyler logo

Reply from Stanton Optical - Tyler

Hello John. We’re sorry to hear about your experience and the frustration caused by receiving a notification that your glasses were ready and then having to wait while they were located and completed. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

The doctor didn't get my prescription…

The doctor didn't get my prescription right. I can't see from my glasses.

4 March 2026
Stanton Optical - Tyler logo

Reply from Stanton Optical - Tyler

Hello Chad. We're truly sorry to hear about your experience and that your prescription is not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

The people and service was fine once…

The people and service was fine once they had time for me. The lady behind the computer admitted in conversation that they "triple triple booked every hour." I wasn't expecting to spend my whole day waiting for 30 minutes of work along with 40 other people. That was horrible. I had to cancel three other engagements and grocery shopping. We live more than an hour away. I will never do it again...there. I am not one for complaining and I believe that I have acquired a great deal of patience throughout my years. If you are going to ask I'm gonna tell you the truth. Honestly, I don't know why you even ask bc Any! bad feedback is going to be discarded so you don't lose money. I guarantee you if anyone does read this that person will give a little chuckle hit delete, disregard and maybe whisper a sorry about your bad luck guy. Just like that it's another 100 people unknowingly giving up their plans for the day. Greed ( for stealing people's time and not being able to turn away business when fully booked all bc of Money!) There is no love in that. People need more Jesus for sure. Its sad when no matter what you do or where you go people's hearts are just ugly. Like I said, the staff was great when they finally called your name but your business is unloving and ugly.

16 March 2026
Stanton Optical - Tyler logo

Reply from Stanton Optical - Tyler

Hello Brent, we’re truly sorry for the long wait and the impact it had on your day. We understand how frustrating it is to plan around an appointment—especially when you’ve traveled a significant distance—only to experience an extended delay. Thank you for bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. We really appreciate your feedback.

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