Stanton Optical - Medford Reviews 

67
TrustScore 4 out of 5

4.2

38 Rossanley Dr, 97501 Medford, OR, US


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Rated 5 out of 5 stars

The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them.... See more

Rated 5 out of 5 stars

Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more

Company replied

Rated 2 out of 5 stars

They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more

Company replied

Rated 5 out of 5 stars

Great customer service and very easy to make an appointment. Everyone was very helpful and welcoming.It was a fast process but didn't feel rushed. I would definitely recommend this place.

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Medford

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

67 reviews

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4.2

All reviews

(67)

13,933 reviews in the last 12 months

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Rated 1 out of 5 stars

When I first got my new glasses…

When I first got my new glasses prescription was so wrong could not see anything, wasn't even a blur was almost like someone else prescription they got sent back to remake. Just got them again prescription still wrong..was told ok we will do a new eye exam if glasses you receive then are still wrong our policy is for you to go to a different eye glass place....not hey we will get it right, nope go somewhere else ...like wtf??? I live remotely so is a hour drive to them and to just be told we will have you go somewhere else is so not good customer service like wtf???

28 February 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Kim. We're truly sorry to hear about your experience and that your glasses and prescription are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Each employee has been very helpful and…

Each employee has been very helpful and kind every time ive been in there

28 February 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Kala, Thank you for your kind words! We're so glad to hear that our team has consistently provided helpful and kind service. We truly appreciate your loyalty and look forward to assisting you again soon!

Rated 5 out of 5 stars

Very friendly

Very friendly, professional and knowledgeable.

27 February 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Jeanne, Thank you for the kind words! We’re thrilled to hear that you had a positive experience with our team. We appreciate your feedback and look forward to assisting you again soon!

Rated 4 out of 5 stars

Company was great and easy to use

Company was great and easy to use. Virtual visit was new, but it worked out rather well. I would use again.

12 February 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Leighann, Thank you for your feedback! We’re glad to hear your virtual visit went smoothly and that you found our service easy to use. We truly appreciate your kind words and look forward to serving you again!

Rated 3 out of 5 stars

I do love my new glasses

I do love my new glasses! But I had a terrible experience during my eye exam. The women performing the exam was having a bad day. She was beyond rude & short. I almost walked out in the middle of the exam! For this reason, I will probably not return to Stanton. It was very unprofessional. I understand having a bad day but you shouldn't let it impact the customer.

14 February 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Kristy! We’re glad you love your new glasses, and we're very sorry to hear about your experience during your eye exam. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent customer care

I had an exceptional experience at the store. I received a free eye exam and my new glasses all within an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services.
A big thank you to the fantastic team, including the manager, Veronica M. at, for the great service.

27 December 2025
Unprompted review
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hello Lady, thank you so much for sharing your experience! We’re thrilled to hear your visit was quick, smooth, and that you love your new glasses. Veronica M. and the entire team will be so happy to know their service made such a positive impact. We truly appreciate your recommendation and look forward to seeing you again!

Rated 1 out of 5 stars

Wrong lenses

I just wanted to get my handicapped son some glasses. I won’t go into the all details. But totally wrong lenses after the eye exam and excuses and time constraints for help to the problem.

3 October 2023
Unprompted review

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