Kristina helped my son who has a disability and was amazing! We will be back anytime he needs more glasses!
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This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out... See more
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The staff was very attentive and kind, but I felt completely mislead in terms of pricing. Two pairs of glasses and an exam for $80 is a great advertised price, but being told MID EXAM that I am REQUIR... See more
Company replied
The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able... See more
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Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
7811 Kingston Pike, 37919, Knoxville, TN, United States
- (865) 224-8800

Two Pairs for $79 + Free Eye Exam
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I enjoyed my visit and my eye exam
I enjoyed my visit and my eye exam . I love my glasses .. thank you all

Reply from Stanton Optical - Knoxville (West Town)
The whole process was quick and easy!
The whole process was quick and easy!! I've been going here for years and will continue to do so in the future!!

Reply from Stanton Optical - Knoxville (West Town)
No complaints!
The employees were professional and courteous! The exam was very fast but efficient and the wait time was very minimal! The price was amazing! No complaints!

Reply from Stanton Optical - Knoxville (West Town)
This my second time two locations..this…
This my second time two locations..this time it was the good employees.. they seem to care.

Reply from Stanton Optical - Knoxville (West Town)
The manager was excellent in referring…
The manager was excellent in referring me to an exceptional local Ophthalmologist for surgery and upon completion, taking care of my prescription. He expedited the completion of my order and provided excellent customer service! Thank you!

Reply from Stanton Optical - Knoxville (West Town)
Very misleading
Very misleading store and staff. When booking the appointment we were told the exam is included with the frames and the lenses would be done the same day. When getting to the appointment, we were told the exam is $25. We told them we had insurance and that they don't bill our type of insurance and give us a $130 credit for glasses. While waiting, we picked out a pair well below the credit and after the exam, we were then told due to the strength needed, the lenses need to be ordered and could take 2 weeks or more to come in. The whole reason we chose stanton is because the same day glasses due to my son's being broken and needing some sooner rather than later. When taken to the counter to pay, was told it's now $90 instead of $25? I asked why and they just shrugged their shoulders. I only paid because we needed the glasses and didn't have time to go elsewhere. After looking at the receipt, it said I was charged $65 for lenses plus the $25 exam fee. I asked why so much for lenses and they said oh he needs special lenses? Why was i not told? We have never needed special lenses in the past, much less ever had to pay extra for lenses unless we added special coatings. Very misleading. Also wanted to mention the 2 for $79 is a lie. They don't carry any of the frames included in the 2 for $79 in store. We weren't looking for that deal, but we did notice that none of the frames were available for that deal. I would never recommend this company to anyone needing glasses.

Reply from Stanton Optical - Knoxville (West Town)

Reply from Stanton Optical - Knoxville (West Town)
They are fast nice and straight forward…
They are fast nice and straight forward no gimmicks or run arounds 😁

Reply from Stanton Optical - Knoxville (West Town)
Always a wonderful experience
Always a wonderful experience. I won’t ever go anywhere else

Reply from Stanton Optical - Knoxville (West Town)
Staff was helpful and they know there…
Staff was helpful and they know there job and there all vary helpful

Reply from Stanton Optical - Knoxville (West Town)
Age discrimination for service 80yo cutoff age
My father who is 83 years old went to get glasses at a store in Knoxville, TN after talking with them on the phone on Aug. 19, 2024. They deinied him service because of his age. Told him the cutoff age is 80 yo. My sister called the company and they confirmed the age cutoff for service. Getting older is hard enough without the age discrimination and psycological impact of being treated this way. Company should provide service regardless of age. This is wrong.
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