Kristina helped my son who has a disability and was amazing! We will be back anytime he needs more glasses!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out... See more
Company replied
The staff was very attentive and kind, but I felt completely mislead in terms of pricing. Two pairs of glasses and an exam for $80 is a great advertised price, but being told MID EXAM that I am REQUIR... See more
Company replied
The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
7811 Kingston Pike, 37919, Knoxville, TN, United States
- (865) 224-8800
Two Pairs for $79 + Free Eye Exam
4.4
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You do not offer free eye exams
You do not offer free eye exams. Please stop the false stop advertisement. Your associate did not explain why I had to pay $115! When I was told the exams would be $39.95.
18 April 2026
The management team is awesome‼️
26 March 2026
I have a difficult prescription and you…
I have a difficult prescription and you manage to get it right even though I never get the deals everyone else gets. Your employees are great!
11 April 2026
Great in every way.
10 April 2026
Best experience
Felt very welcomed. Was treated very well by everyone. All questions were answered without any hesitation. I definitely recommend this location.
10 April 2026
It was easy!
It was easy! They were friendly and knowledgeable. I’ll be going back for a second pair. They had SOOOO many options!
31 March 2026
The lab messed up cutting my sunglasses…
The lab messed up cutting my sunglasses lenses. The manager went above and beyond to take care of me and the issue !! Highly recommend The staff is amazing to work with
23 March 2026
Very nice people.did not have to wait…
Very nice people.did not have to wait very long for glasses in mail
19 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was not satisfied with my experience
I was not satisfied with my experience. I expected a professional medical consultation, but the interaction felt impersonal and distracted. The provider did not appear fully engaged, which made the visit frustrating. I also experienced physical discomfort during the session due to the extended time spent waiting and watching the screen. Overall, this did not meet my expectations for a paid medical service, and I would not return.
3 April 2026
Reply from Stanton Optical - Knoxville (West Town)
Hello Fibia. We’re very sorry to hear about your experience and sincerely apologize that the visit did not meet your expectations and the long wait time, as well as the level of engagement and professionalism during your consultation. Please know all of our prescriptions are reviewed and signed by a licensed doctor. Your feedback is important and will be shared with our team as we continue working to improve the quality of our consultations and overall patient experience, and we hope to have the opportunity to better serve you in the future.
Had an excellent experience
Had an excellent experience. Very professional very kind and caring God's blessings here at Washington
1 April 2026
The best experience
I’ve come here for the two pair deal for as long as I can remember but I have never been more excited about getting “new eyes” as I have for this last pair. I’m terrible with names but each employee I encountered here recently helped me immediately in each department, from the gentleman working front desk and working the machines in the back, to the woman doing the eye exams,and the woman that helped me pick my frames. I usually favor one pair and just put up the other pair but these recent two pairs do not stay put up very long. They are both very different frames for me but each employee was like my own little hype crew and made me feel at ease with my purchases and I couldn’t be happier.
6 March 2026
Misleading prices
The staff was very attentive and kind, but I felt completely mislead in terms of pricing. Two pairs of glasses and an exam for $80 is a great advertised price, but being told MID EXAM that I am REQUIRED to get additional XRays and PAY for it in order to get glasses or else I wouldn’t is so misleading. After all was said and done I’d paid well over $115, and that’s something I absolutely did not have the budget for, but forced myself to pay anyway because my eyes are unfortunately essential. People are choosing things like this over food these days. Do better.
9 December 2025
Reply from Stanton Optical - Knoxville (West Town)
Hello, we're sorry to hear about your experience and any confusion regarding our pricing and promotion. Please note that any additional add-ons or frame selections may affect the final price. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Stanton optical is a great place to get…
Stanton optical is a great place to get an exam and glasses all in the same day! Quick professional service , very knowledgeable thank you
5 March 2026
Had a cracked lens.
Had a cracked lens.. they didn't hesitate to replace them and gave me a good discount on a new frame!
16 March 2026
Kristina was amazing
Kristina was amazing. She was very helpful and when we discovered my old frames were broken, she helped me find the perfect pair. Will definitely be back.
15 March 2026
Friendly and Personal people.
26 February 2026
Very happy with service
I was happy with the service that was provided and the help I received from the employee.
13 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.