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See what reviewers are saying

Rated 5 out of 5 stars

The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more

Rated 1 out of 5 stars

Misleading sign up bonus. Literally states load your spritz card with any amount of crypto recieve $25. It's a lie then in super fine print in their help center says bonus could vary. They paid nothi... See more

Company replied

Rated 1 out of 5 stars

Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more

Company replied

Rated 5 out of 5 stars

Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inqu... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service

Written by the company

Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

312 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Great UX, but not working as advertised

Easy to sign up and simple to use - but then the problems begin. Multiple attempts to cash out using Solana USD but failure upon failure with support simply saying they will get back after resolving the issue and then... NOTHING.

31 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Angus,

Thank you for reaching out and for your patience. We’re actively collaborating with our partner to finalize this matter and will let you know the outcome as soon as there’s an update. If you have further questions, don’t hesitate to reach out—we’re here to help you.

Warm regards,
The Spritz Finance Team

Rated 3 out of 5 stars

Review for Spritz Finance



Review for Spritz Finance

I’ve been using Spritz Finance for several months, and it has quickly become my go-to solution for managing my crypto. Spritz offers a seamless way to off-ramp and on-ramp my crypto funds, which is a big plus in today’s world of digital finance. One standout feature is the ability to use my crypto to pay bills directly — something I haven’t seen executed this well on other platforms. It makes paying bills with crypto incredibly convenient and efficient.

Another great feature is their virtual card, which makes it easy to use crypto for daily expenses without needing to go through multiple exchanges or conversions. The integration is straightforward and user-friendly, allowing me to manage both my crypto transactions and my everyday finances in one place.

The only drawback I’ve encountered is the response time from their customer service and engineering teams. While they are helpful when they respond, it can take longer than expected to get issues resolved or questions answered. Speeding up response times would make Spritz Finance even better.

Overall, Spritz Finance is an innovative and reliable platform for crypto enthusiasts looking to manage their funds and pay bills directly with their digital assets. With a few improvements to support response times, it would be a five-star experience!

28 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Kamari,

Thank you so much for your thoughtful review! We’re delighted to hear that Spritz Finance has become your go-to for managing your crypto and that features like bill payments and our virtual card are adding convenience to your daily routine. It’s our mission to make it easy for users like you to integrate crypto seamlessly into everyday finances.

We apologize for any delays you’ve experienced with our support response times. As Spritz grows, we’re actively expanding our team and adding more customer support professionals to ensure you get the timely assistance you deserve. Improving our response times is a top priority over the coming months, and we’re committed to enhancing your experience.

Thanks again for your feedback and for being part of the Spritz community. We’re excited to keep improving and supporting you on your crypto journey!

Kind regards,
The Spritz Finance Support Team

Rated 5 out of 5 stars

Spritz support feedback - excellent!

Used Spritz support today and they were responsive, patient and resolved issue (my error in the end). Excellent service

23 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for your review, David! We're happy we could help and that everything was resolved smoothly. Feel free to reach out anytime!

Rated 5 out of 5 stars

Spritz Finance is Proven Reliable

Spritz Finance have consistently proven to be a reliable and trustworthy company. Anytime I've encountered an issue, their team has been quick to communicate and resolve it in a professional manner. Their support is always responsive and helpful, making the experience smooth and stress-free. I highly recommend Spritz Finance to anyone looking for a dependable service. They've earned my trust with their top-notch customer service and reliability.

14 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for your kind words and recommendation, Sattva! We're thrilled to hear that you've had a smooth and stress-free experience with Spritz Finance. Our team is always here to help, and we take pride in providing reliable, responsive support to our customers. We’re grateful for your trust and look forward to continuing to support you!

Rated 1 out of 5 stars

Horrible crypto site never added my…

Horrible crypto site never added my deposit said I was verified then all of a sudden I wasn’t

14 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Jeremy,

Thank you for sharing your feedback and giving us the chance to address your concerns.

We’d like to clarify that your deposit wasn’t processed as it was below our $20 minimum requirement, as outlined in our app. We have since refunded the full amount of 2.59 USDC to your wallet, and you should see it reflected now.

Regarding your KYC verification, the process did not go through successfully because the address entered did not match the one on your ID. We have allowed an additional attempt for you to retry the verification. Our compliance team ensures careful reviewing for security reasons, and we appreciate your understanding in this matter.

If you need any further assistance, please reach out to support@spritz.finance. We’re here to help.

Best regards,
Spritz Finance Support Team

Rated 5 out of 5 stars

Spritz Support Team is on the Case

I'm writing to tell all of you that I have been using Spritz card for at least a year to a year and a half. I made the mistake of starting two accounts. One I didn't activate fully, but on one of my deposits, it went to that account. Let's just say there was some investigation and a good amount of correspondence to find my deposit, first, transfer it to my active account and then close the inactive one after the transfer. Spritz team never got tired of working with me until the entire matter was resolved. They remained attentive, friendly and respectful.

1 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for sharing your experience, Paul! We're glad we could assist in resolving the issue with your deposit and accounts. Your patience and kind words about our team's support mean a lot to us. If you need anything in the future, we're here to help!

Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE!!

AMAZING CUSTOMER SERVICE!!! I had a transaction that didnt confirm in time so my bill didnt get payed. When I sent the TXID, they resolved my issue in HOURS. Ty you sooo much Spritz!

7 October 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for the awesome review! We're glad we could resolve your issue quickly. If you need anything else, we're here to help!

Rated 4 out of 5 stars

Updated

“Live” support is absolutely terrible. Unacceptable when you are dealing with people’s money.

I have had $2800 I can not access for almost a week now and “live” support is an absolute joke.

They have blocked my card due to some unauthorized charges, which Is fine. However they did not tell me, let me load the card, and proceeded to not answer for days on end.

I STILL have not been able to get them to unblock the card just so I can move my money out of spritz.

I have typically had a good experience with them and transacted a lot of volume. But this experience right here I will probably never use them again.

*update*
Updated to 4* for working with me to resolve the issue, I am keeping it from 5 stars just based on no 24/7 live support, there really should be access to a human at any time for any problem when dealing with peoples finances.

Get it together.

26 September 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your feedback, Zach, and we apologize for the inconvenience you faced. We’ve resolved the issue with your card, and you can now access your funds. We're also working to improve our support response times to prevent this from happening again.

We hope to regain your confidence in the future.

Rated 5 out of 5 stars

Trust Worthly and Reliable

I have been using Spritz finance a few times now and I can say they are RELIABLE and trustworthy. Deposits to my account have been reflected in no later than 3 business days. Also, their support team is pretty responsive and helpful if you have any questions. Recommend it a 100% to off-ramp crypto.

1 September 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the great review, Roberto! We’re happy to hear you find Spritz reliable, with deposits reflecting quickly, and our support team responsive. Appreciate the 100% recommendation!

Rated 5 out of 5 stars

Spritz finance on and offramp services…

Spritz finance on and offramp services pizz all over EVERY CEX, every other ramp I've used and I'm a blockchain expert. This is a true hidden gem. TRY IT !

13 September 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the great review! We're glad Spritz stands out for you as a blockchain expert. Your support means a lot

Rated 5 out of 5 stars

So far Spritz's communication and…

So far Spritz's communication and responses to my questions have been prompt and as detailed as they could be...I ask many questions, and some features simply haven't been rolled out yet. However, the speed at2975 which updates/updates and features have been truly impressive.

3 September 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your review, Ascher! We're glad our communication has been prompt and helpful. We appreciate your patience as we work on rolling out new features. If you have any further feedback or questions, don’t hesitate to reach out—we’re here to help!

Rated 5 out of 5 stars

Genuine Review from a Longtime User

I’ve been using Spritz since late November 30th, 2021, and from the very beginning, I knew it was something special. The sheer number of features available to consumers was impressive. I remember sharing my excitement about Spritz on social media, only to be met with skepticism and comments like “too good to be true.” But here’s the thing – it wasn’t just too good; it was true! Recently, I discovered that one of my other favorite projects, Unstoppable Domains, has partnered with Spritz Finance. This collaboration has me even more excited about the future. I can’t wait to see what they have in store for us next!

31 August 2023
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for sharing your journey with Spritz, Daniel! We're thrilled you've found it special from the start and that our features have impressed you. It’s amazing to see how far we've come, and we're glad you stick with us through the skepticism. The partnership with Unstoppable Domains is just the beginning, and we’re excited about what’s ahead too! We appreciate your continued support and can’t wait to share even more exciting updates with you.

Rated 5 out of 5 stars

I love spritz!

I love spritz. The absolute best platform for buying and off ramping crypto. Customer service is awesome as well! Can’t ask for more in this space.

30 August 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Matt! We're thrilled to hear that you love using Spritz, and we're also glad our customer service has been awesome for you. We truly appreciate your support!

Rated 5 out of 5 stars

Support staff was excellent

Support staff was excellent and very responsive. I felt so much better about using their product knowing someone,an actual person was responding and was so quick to help.

30 August 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Shavonne! We're happy to hear our support team was responsive and helpful. Knowing we made your experience better means a lot to us. We're always here whenever you need assistance!

Rated 5 out of 5 stars

Great online chat support

Used the online chat. Support staff quickly jumped on my inquiry about a payment that was stuck in "pending" mode for a few days. They diagnosed and resolved the issue in just a few minutes. I was impressed my issue was taken care of with a single chat interaction. Happy customer.

29 August 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Paul! We're thrilled to hear that your issue was resolved quickly and efficiently. If you ever need assistance, don't hesitate to reach out. We're always here to help you!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team was prompt, courteous and responsive

5 August 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review! Great to hear you had a positive experience with Spritz!

Rated 5 out of 5 stars

Excellent service

Excellent service!
Works really well.

30 July 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you, Pedro! We're glad you enjoyed our service and that it works well for you.

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