The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more
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Misleading sign up bonus. Literally states load your spritz card with any amount of crypto recieve $25. It's a lie then in super fine print in their help center says bonus could vary. They paid nothi... See more
Company replied
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more
Company replied
Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inqu... See more
Company replied
Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
4.0
Great
312 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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Simple to contact
Simple to contact,
live operator,
knows the platform and offered quick answers
22 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review! We're glad you found it easy to contact us and appreciated speaking with a knowledgeable live operator who offered quick answers.
Customer support was very helpful and…
Customer support was very helpful and timely. Great to work with!
17 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for your review! We're glad our customer support was helpful and timely. Feel free to reach out anytime you need assistance.
Finally!!
Finally!!! Someone figured it out. All-in-one DEX solution for fiat offramping. Used it for 2 months and it's seemless so far. Spritz is as perfect as it gets. Correct risk profile. Pure Dex. Bye bye Coinbase.....
16 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Tricia! We're thrilled to hear you're enjoying Spritz and finding it seamless. We appreciate your support and look forward to continuing to provide the best experience. If you have any further feedback, please let us know!
I use Spritz as decentralized digital…
I use Spritz as decentralized digital parallel banking system. In so doing, I am now about 95% able to run entirely outside of the traditional fiat money system. Spritz, on the odd occasion there has been an issue, have immediately responded and corrected the problem. Generally, I am very happy with there product and service.
12 July 2024
Unprompted review
Reply from Spritz Finance
Thank you for your positive review! We're thrilled that Spritz is helping you run almost entirely outside the traditional fiat money system. Your satisfaction and our prompt support mean a lot to us. If you ever need assistance, we're here to help!
This is crypto
This is crypto, you guys did to have 24/7 support. I have an urgent problem and could not get anyone to attend to it until Monday
13 July 2024
Unprompted review
Reply from Spritz Finance
We're sorry to hear that you couldn't get assistance over the weekend. Your concerns are important to us, and we're working on improving our support availability
They gave me $25 plus $10 for signing…
They gave me $25 plus $10 for signing up and adding my wallet and answering 1 question. Nice and easy to deal with..
3 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for the feedback! We're glad you found the process easy and enjoyed the bonuses. If you need anything else, let us know. Enjoy using Spritz!
Prompt Responses With Quick Resolutions
What made my experience so great is that they are very quick to respond and resolve any issues that may occur. Their customer service is superb!
3 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review! We're thrilled to hear that our quick responses and superb customer service made your experience great. We're here to help whenever you need us!
Great Customer Service!
Getting my Spritz Card issue resolved was a breeze! The representative responded promptly and resolved the matter quickly. Overall, I've had a great experience using Spritz Finance.
2 July 2024
Unprompted review
Reply from Spritz Finance
Thanks for the positive feedback Caroline! We're glad to hear that resolving your Spritz Card issue was easy and that you had a great experience with Spritz Finance. If you need anything else, we’re here to help!
Reply from Spritz Finance
Thanks for the review, Cynthia! Feel free to reach out anytime you need assistance!
One of the best all around crypto to…
One of the best all around crypto to fiat apps available today . On ramp. Off ramp. Bill Pay , and more . All in one . Slick UI and excellent customer service and reasonable fees!
1 July 2024
Unprompted review
Reply from Spritz Finance
Thank you review! We're thrilled to hear that you're enjoying our app. Our goal is to provide a comprehensive, user-friendly platform that meets all your crypto and fiat needs
Good support
They were closed for live chat on the weekend but I left a message and they promptly responded.
1 July 2024
Unprompted review
Reply from Spritz Finance
We apologize for the limited support during the weekend but we are glad our team responded promptly to your message.
Troublesome KYC/ID Verification Not Complete
I had issues with my KYC/ID verification not complete after login; however, customer service stayed with me until the issue was resolved no matter how frustrated I got. Since I had a business account, the need to escalate should have been quicker. But they were courteous and patient which was what mattered to me the most. What I really liked was the smooth transition from online chat to my email to wrap up everything and expressed appreciation for my patience. Very nice!
25 June 2024
Unprompted review
Reply from Spritz Finance
Thank you for sharing your experience! We're glad to hear our team could assist you with the KYC verification issue and that you appreciated their patience and support. We’re always striving to improve our service, especially for our business customers. Your feedback helps us get better!
So far so good enjoying the app :))
So far so good enjoying the app :))
21 June 2024
Unprompted review
Reply from Spritz Finance
Glad to hear you're enjoying Spritz, Eric! If you have any questions, just let us know!
Very good customer service
Very good customer service. Always provide the answer to all issues encountered.
17 June 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Awie! Great to know that our customer service has helped resolve your issues. Feel free to reach out again anytime you need assistance.
Just what the world needs
Just what the world needs. A company like this…
… issues were resolved by n a timely manner. Would highly recommend!
18 June 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Steve! We're glad to hear that your issues were resolved promptly. Your recommendation means a lot to us!
They have been the best financial…
They have been the best financial company and debit card I have experienced to data The support staff has be amazing and understanding. And the speed at which they solve these problems and return messages to you super quick. Thanks Guys
18 June 2024
Unprompted review
Reply from Spritz Finance
Thank you for your kind words, Michael! We're thrilled that you've had a great experience with Spritz and our support team. We appreciate your review and are here if you need anything.
Amazing app
love the ability Spritz gives us. spend anywhere that accepts touch pay. bank transfers and bill payments. this is legit!
13 June 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Jerry! Feel free to reach out anytime you need assistance:)
The Spritz app did work, but now I am in limbo - UPDATE
The Spritz app worked well for me a few times. I was able to make successful transaction over to my bank account and was able to load a spritz virtual card and it works like a charm. However I sent a larger amount to my bank account and the funds are no where to be found. I contacted Spritz and my bank, bank says they do not see anything, and they need the ACH Tracer number and the Spritz have gone radio silence on that issue. They said they had to escalate the this to an internal team, probably will never hear of them again and my money is probably gone.
UPDATE:
They resolved my issue. Thank you Spritz!
10 June 2024
Unprompted review
Reply from Spritz Finance
Hi Steve, thank you very much for taking the time to write a review. We’re sorry to hear that this most recent transaction didn’t meet your (and our) expectations. When communicating that we’re escalating an issue, our goal is to convey that we’re adding more resources to help solve the problem. We apologize that the impression given was the opposite.
The previous positive experiences that you mentioned are always our goal, so we’re working to make this right. You’ll find an email in your inbox with the troubleshooting that our team has completed and what we’re currently working on to help rectify this missing payment. Please feel free to reply with any additional questions or concerns to that email as we work to make this right, or reach out to our team directly at support@spritz.finance
LOVE LOVE LOVE 10/10 RECOMMEND
I love not only the idea of the entire account but it runs so smoothly and has EVERYTHING I could really ask for and then some more with features with it. Easy to use interface, super easy and informative about what steps are next when completing the steps to open the account and super fast for the creation and verification of my identity for the account.
7 June 2024
Unprompted review
Reply from Spritz Finance
Thank you so much for your positive feedback, Brooke! We're thrilled to hear that you're enjoying the features and finding the interface easy to use. We're committed to providing a seamless experience, and it's great to know the account setup and identity verification process met your expectations.
Didnt got my 10$ like it was promised…
Didnt got my 10$ like it was promised when signing up
6 June 2024
Unprompted review
Reply from Spritz Finance
Hi, Carmon! Can you please contact our support so we can look into this?
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