Spritz Finance Reviews 

321
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a qui... See more

Rated 5 out of 5 stars

Amazing products and services. And what sets spritz apart from other platforms is their customer service. Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo m... See more

Rated 3 out of 5 stars

Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more

Company replied

Rated 1 out of 5 stars

Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service

Written by the company

Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!


Contact info

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4.1

Great

TrustScore 4 out of 5

321 reviews

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No recent history of asking for reviews

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Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(321)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support Experience

The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a quick response within hours if not immediately. This is in stark contrast with other companies where I've waited for days, a week or two, or no response at all. Keep up the great work Spritz!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and services

Amazing products and services. And what sets spritz apart from other platforms is their customer service.

Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo much (due to my error)... Alot more easy .

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The team at Spritz is the most helpful…

The team at Spritz is the most helpful and responsive group I have interacted with on any financial platform, and I have used several of them. Spritz is easy to use and I have recommended it to others and they have an easy time using it and zero issues. I never write reviews, but I will certainly take the time to let you know about Spritz, give them a try!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast response to a situation

Fast response to a situation (that was my fault). The situation was resolved without issue! Spritz has a service that is second to none and I suggest taking advantage of what they have to offer. Special thanks to the Spritz team!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Spritz for over a year…

I've been using Spritz for over a year and I love it. I can send direct to my bank account, debit card, or use the physical card and virtual card I have. Easy, fast, very low fees, and one thing I appreciate so much is the customer support, Ley! I have always had all my questions or issues taken care of right away, I highly recommend it to all my crypto people.

7 July 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for being with Spritz for over a year and for sharing such a thoughtful review. We’re glad to hear the bank, debit card, and card options have been easy and helpful for you.

We also really appreciate the kind words about Ley and our support team. Thanks for recommending Spritz to your crypto community!

Rated 1 out of 5 stars

Go on X (twitter) and do a search for…

Go on X (twitter) and do a search for these scammers. They have stolen so much from users. Do not trust these people with $1 of your money because they will steal it. There are hundreds of people who have had their funds frozen for over a year and spritz will not give their money back. Buyer beware - only use if you want to scammed

5 June 2026
Unprompted review
Rated 3 out of 5 stars

Great UX/Poor service

Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below where spritz disregards the issue at hand - poor support. As a note spritz. You can improve your service by adding labels that aren’t misleading so we know who and what we are speaking to in your chat portal - ai or person, and the time, date and other relavant info. I’ve had both of my tickets opened handled by a person who interjects between the “ai” messages. More communication, faster. PLEASE. I remind you that I CHOOSE spritz as my crypto card. I LIKE the idea of cutting you guys a couple dollars from my purchases now and then. Granted that you allow me to make purchases to begin with

27 June 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Blaze, we’re sorry to hear that your experience left you feeling this way.

Your card top-up issue has since been resolved. While the issue occurred outside of our support hours, our team investigated it as soon as we were back online (Monday through Friday, 9:00 AM to 5:00 PM ET), prioritized it internally, and worked with our engineering team to resolve it promptly.

We understand that waiting for a resolution can be frustrating, and we appreciate your feedback. We’re continuously working to improve both our product and our support experience.

Rated 5 out of 5 stars

Sprintz Finance is a very good company

Sprintz Finance is a very good company. They will help you through any problems, concerns and questions you may have or you experiencing. Send them an email or ask a question in the app, and Ley will respond very timely and quickly with the answers to your questions, problem, or concerns. When you submit a payment it don't take long for you to receive your funds in your account. I also like the fact that payments can be ACH, or wire transfer which makes it very easy to receive your fund in your account. I'm glad I found Sprintz Finance

10 June 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for the kind words and for taking the time to share your experience, Ebony. We’re glad to hear Spritz has been helpful for your payments and that Ley was able to support you quickly.

We really appreciate your trust and are happy to have you with us!

Rated 5 out of 5 stars

Great experience at SPRITZ

I can honestly say that Spritz.finance has been one of the best financial platforms I’ve used. The site is incredibly easy to navigate, fast, reliable, and makes managing crypto payments and bill pay feel effortless. Everything is streamlined and user-friendly, even for people who may not be crypto experts. The platform gives a real sense of innovation while still feeling secure and trustworthy.
What truly sets Spritz apart, though, is their customer support — especially Lev. I cannot rave enough about how amazing Lev was throughout my experience. Responsive, knowledgeable, professional, and genuinely caring, Lev went above and beyond to make sure every question was answered and every issue was resolved quickly. It’s rare these days to find support that feels personal and attentive, but Lev delivered exactly that.
The combination of a powerful platform and exceptional customer service makes Spritz.finance stand out from the crowd. If you’re looking for a smart, modern financial solution backed by people who truly care about users, this is absolutely the place to be.

8 June 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for the wonderful review, Chris! We’re really glad to hear Spritz has been easy to use and helpful for managing your crypto payments and bill pay.

We’ll also make sure Ley sees your feedback. It means a lot to the team to know the support felt personal, responsive, and genuinely helpful.

Rated 5 out of 5 stars

The support group is always available…

The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and Coin zoom. i still find spritz to be more cost effective and simpler on ramp and off ramp. The transaction limits are much better. I can do transaction in one step, and it is into my destination wallet or bank. I would recommend any one using Spritz.

21 May 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for the thoughtful review, Clara! We’re glad Spritz has made your onramp and off-ramp transactions simpler, more cost effective, and easier to manage in one place. We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Exceptional customer service and a reliable platform!

Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inquiries was impressive, denoting a true commitment to their customers. Having used them for years, I can say they are consistent and reliable. Highly recommended for anyone looking for a seamless experience!

29 April 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for the kind words and for being with us over the years, Roberto—we really appreciate it.

We’re glad to hear your experience has been smooth and that Ley was able to support you quickly and clearly.

Rated 5 out of 5 stars

Extremely pleased

Transactions are processed almost immediately. I've had very few issues and when I did, they were handled expeditiously. Their customer support is outstanding. I highly recommend them.

2 April 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the kind words, Van—we really appreciate you taking the time to share your experience.

It’s great to hear that transactions have been smooth and that our support team has been able to step in quickly when needed. That’s exactly the level of service we aim to provide every time.

Thanks again for the recommendation—it means a lot to us!

Rated 5 out of 5 stars

I have personally been using Spritz…

I have personally been using Spritz since it was in beta. The team is exceptional, capable, and offering services that are changing the financial landscape.

If you aren't using Spritz, i highly recommend you give them a chance.

2 April 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for being with us since the early days—that kind of support means a lot.

We’re really glad to hear the platform has been delivering for you, and we appreciate your trust in what we’re building. The team is working hard to keep improving and pushing things forward.

Thanks again for the recommendation!

Rated 1 out of 5 stars

SCAM

I’m about 99% certain this company stole my money. I added a few hundred to my card April 2025 and then shortly thereafter my funds were frozen and i’ve been given no timeline on a refund due to various vague reasons.

31 March 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi there,

Sorry to hear that. Please reach out to support@spritz.finance so we can take a closer look and help you with this.

Best,
The Spritz Finance Team

Rated 5 out of 5 stars

Ley got back very quick and was helpful…

Ley got back very quick and was helpful to get issue resolved

13 March 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for taking the time to share this, Charlie — really glad we could help get things sorted for you quickly.

Rated 5 out of 5 stars

the support team is very professional…

the support team is very professional and answer in a timely manner -

9 March 2026
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We really appreciate you taking the time to share your experience. Glad our team could help quickly

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