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Rated 5 out of 5 stars

The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more

Rated 1 out of 5 stars

Misleading sign up bonus. Literally states load your spritz card with any amount of crypto recieve $25. It's a lie then in super fine print in their help center says bonus could vary. They paid nothi... See more

Company replied

Rated 1 out of 5 stars

Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more

Company replied

Rated 5 out of 5 stars

Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inqu... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service

Written by the company

Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spritz is the best

Spritz is the best. Awesome support, too!

19 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hey, Matthew! Thanks for the review! We're glad you love Spritz and had a great experience with our support team.

Rated 5 out of 5 stars

Great for desktop, mobile not there yet

Works great on desktop, I'm sure they'll eventually make it great for mobile is well.

Customer support was great as well (reached out twice so far).

11 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the 5-star review, Kenny! 🌟 We're glad you’re loving the desktop version and had a great experience with our support team.
Feel free to reach out anytime—

Rated 5 out of 5 stars

Digital Money Movers!

Spritz Finance is a complete game changer! I operate heavily in the Private Sector utilizing the traditional barter system and Digital Assets and Spritz Finance has made it a breeze for transactions between digital assets and Fiat Exchange.

12 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Wow—thank you for the amazing review! 🚀 We love hearing how Spritz is making transactions seamless for those operating in both digital assets and traditional finance. Helping users bridge the gap effortlessly is what we’re all about!

Rated 1 out of 5 stars

Problems with their "Pay Bills"!

To be fair with SF, the "off ramp" for me has worked out great. I've had no problems with that. However, the "pay bills" side has been a nightmare! On January 31, 2025 I made a payment of $1500 for my credit card. The estimated completion date was Feb. 6, 2025. The date has come and gone. I've been in contact with customer services and still nothing has been worked out. I very disappointed in SF bill pay services. It is not something that I can recommend to anyone. I've requested a refund of my crypto and still waiting for the refund.

Update on 02/26/2025: I want to be fair with Spritz. My bill finally got paid. I can only assume that the pay bill section seems to take quite longer than sending money into your bank account. But thanks for paying my bill. It was late.

11 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi David,

We're really sorry to hear about your experience with our 'Pay Bills' service. This is definitely not the experience we want for our customers, and we understand how frustrating this must be. Please know that we are treating this with the highest priority and working on resolving it as soon as possible. Our team will follow up with you shortly. Thank you for your patience.

Best,
The Spritz Finance Team

Rated 5 out of 5 stars

If you're off-boarding any other way stop right now

Fantastic experience off-boarding from my Phantom wallet to Bank. Fees are small and its fast. I highly recommend anyone use Spritz for off-boarding if still using Coinbase, Cashapp or another CEX. Best part is US residents can verify themselves easily.

10 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for your awesome review, Carlos! 🚀 We’re glad you had a smooth, low-cost off-ramping experience with Spritz. Making crypto off-boarding easy—especially for US residents—is what we’re all about!

Appreciate your support!

Rated 1 out of 5 stars

I signed up to take advantage of the…

I signed up to take advantage of the $25 sign up bonus and didn't receive it they kept telling me it was in the account but I had to start a transaction using the wallet connect so I did that still no $25 in my account so I emailed again and they tell me it's in the account and to hurry up and use it I had only 12'hours left to use it but how do you use something that's no there what a joke they should not be in business for lying to people and telling them they get a $25 bonus to sign up and I see plenty of people in here with same experience so this is not how a company should be allowed to run and their app should be taken from the play store and the apple store it's rediclous and unacceptable(UPDATE)Now they tell me I had to use the app on computer not my phone in order to get the $25 sign up bonus complete numbers nonsense so why not let people know this oh yeah it's because you only have 3 days to use it so by the time you go through all this garbage the $25 sign up bonus is no longer good cause the 3 days has passed these companies that lie and steal should all get sued and I'm now talking to a lawyer and getting a petition going to sue this company because someone has to say enough is enough

9 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Jojo,

We couldn’t identify your account, so we’ve reached out for more details to look into this for you. Feel free to reply so we can help.

Rated 1 out of 5 stars

Its difficult to use SUI wallet…

Its difficult to use SUI wallet connection improve their connection depending on users review they say its a scam. hard to use. All this crypto headache when it comes to connection. Please make it super easy to use. Financial Hardship because I lost my job, now unemployment Financial emergency please super easy.

4 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Arthur, thanks for your feedback.

Sorry to hear about your experience with the SUI wallet connection. Our team is already assisting you by email, so we’ll continue to support you there to resolve any issues. Let us know if you need anything else.

Best,
The Spritz Finance Team

Rated 1 out of 5 stars

I would say it was like an SNL skit.

I would say, spritz is a complete joke. Customer service was subpar at best. Um, when they did finally return my queries, they explained that I had about 17 minutes left, and they would walk me through it. Then they so much as laughed at me when I said i'm sorry, but I don't have time to right now. The last email that I read, I had to laugh because they said even though the sign on bonus had expired that I should look into the. Referral bonus program. Yeah, 'cause that's what I want to do after my experience is send my friends their way. I don't even think I would send an enemy there for torture. Every time I tried to use their bonus, no matter how I did it, it would say that I didn't have enough funds to cover it. There was a link i was supposedtouse to approve the transaction. And when I'd click on that, I got an "oops. This page doesn't exist"when I brought this to customer service, they just ignored it, and didn't even give me a response. If there was a lot of a lower score then one star, I would have definitely given it to them.

Ya i had 71 and 3/4 hours with out and support. When I first reached out to them they had a message that said be back in a few hours. That then with no return changed to will return tomorrow. Haha. There goes roughly 24 of 72 long story short when I finally got in touch with someone I was just headed out the door for a prior obligation. I explained that I didn't have time now and it would have been nice to have help the 3 days while I struggled alone on with no support staff to assist and help links that said opps this had moved or such language, which obviously, is no help at all. If they really wanted to give out an incentive bonus. They'd probably time frame it. Bye. We will give you 72 hours while our offices are open instead of 72 hours over the weekend with no one home.

27 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hey Jared,

I’m sorry for the frustration. The bonus was available for 72 hours per our rules, which you can find here: https://help.spritz.finance/en/articles/10451034-how-can-i-redeem-my-spritz-sign-up-bonus. Unfortunately, it expired before it was used. I understand this was disappointing, and I appreciate your feedback.

If there’s anything else I can do, feel free to reach out.

Best,
The Spritz Team

Rated 1 out of 5 stars

Never heard of them and there was an…

Never heard of them and there was an offer for $25 for signing up. Signed up connected my to make a transfer and there web site says there's nothing in my wallet.Then they continue to email me after hitting unsubscribe a bunch of times. To whoever responds, sorry doesn't mean anything. It's not going to get you my business. Instead of being sorry do what you say and maybe you will have more customers....

1 February 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi there,

The $25 bonus is available for 72 hours after signing up, per our rules here: https://help.spritz.finance/en/articles/10451034-how-can-i-redeem-my-spritz-sign-up-bonus. If it wasn’t used within that time, it would have expired.

As for the emails, you shouldn’t be receiving them after unsubscribing. I’ll flag this with the team to check. Appreciate your feedback, and if there’s anything else I can do, let me know.

Best,
The Spritz Team

Rated 1 out of 5 stars

Scam company that won’t stop sending you emails.

I’ve unsubscribed from this company’s marketing emails 4 times in the last year and keep getting emails. At this point I’ve reported the company to the FTC. My partner and a friend have all had the same experience with emails for this company and have each filed reports with the FTC too.

30 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Jessica,

I’m sorry for the trouble. We’ve requested more information here on Trustpilot so we can locate your email and ensure you’re removed from our mailing list. Let us know, and we’ll take care of it.

Best,
The Spritz Finance Team

Rated 2 out of 5 stars

Just terrible

Too much bs to go through and such a restrictions on everything

29 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi there,

I’m sorry for the trouble you’ve had with the card. I see that you’ve already reached out, and I appreciate you sharing your experience. We’re always working to improve our services, and feedback like yours helps us do that. If there’s anything else we can assist with, feel free to reach out to us at support@spritz.finance.

Best,
The Spritz Finance Team

Rated 5 out of 5 stars

Support was quick and helpful

28 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hey Jessica,

Thanks so much for your review! We’re happy to hear you had a great experience with our support team. If you ever need anything else, don’t hesitate to reach out, we’re always here to help.

Best,
The Spritz Team

Rated 5 out of 5 stars

Outstanding support from Spritz!

The support team at Spritz are phenomenal - I had accidently wired funds to a wrong account number and they were able to immediately recall the transaction, recovering the entire funds back to my account in less than a week. Kudos to Ley for the continued support and communication!

27 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your kind words! We’re so glad Ley and the team could help recover your funds quickly. Your satisfaction means everything to us—don’t hesitate to reach out anytime!

Rated 1 out of 5 stars

Won’t stand by their own e-mail

I’m not so happy with the customer service I received. I got the 25 dollar bonus but didn’t know I needed to use it right away. I kept getting emails and the day I got the last day you have 12 hours to use your bonus I tried to use the bonus and it was gone. They informed me that they had changed it to 72 hours. I understand if it’s 72 hours that’s fine but the fact that I received 3 or 4 emails about the bonus after the 72 hours. They should’ve been more upfront about the time frame or not send out emails if they won’t stand by the email. It’s less about the $25 and more about the principle I work in the oilfield and if a salesman sends out an email or gives a wrong price we have to stand by that just because it’s the right thing to do.

23 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hi Brannon,

I understand your frustration, and I appreciate you sharing your experience. The bonus expiration was updated to 72 hours to keep things fair for everyone, and we sent multiple reminders before it expired. I get that the timing of the emails may have been confusing, and I’ll share that feedback with the team.

We appreciate you being part of Spritz, and if there’s anything else I can help with, let me know.

Best,
The Spritz Finance Support Team

Rated 5 out of 5 stars

So look I had all kinds of trouble at…

So look I had all kinds of trouble at the beginning trying to load my card and it was simply pilot error, when I got a hold of customer support they were freaking amazing and walked me through every step and I got my $25 bonus and all is good

20 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks, Joshua!! We’re glad our team could help resolve the issue and that you’re enjoying your $25 bonus. If you ever need assistance again, we’re here for you!

Rated 5 out of 5 stars

Nice and easy way to convert Crypto…

Nice and easy way to convert Crypto into a usable Visa debit card.

14 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We’re glad you’re enjoying the convenience of converting crypto into a Visa debit card. If you ever have questions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Great Service I had some issues buying…

Great Service I had some issues buying crypto but it was solved very quick and easy had a lil wait but wasn’t anything major.

13 January 2025
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your review, Edwin! We're glad your issue was resolved quickly and appreciate your patience. Let us know if you need anything else!

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