The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a qui... See more
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See what reviewers are saying
Amazing products and services. And what sets spritz apart from other platforms is their customer service. Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo m... See more
Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more
Company replied
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more
Company replied
Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
4.1
Great
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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They're amazing, a must have.
Service client always respond when I needed, I already made multiple off-ramp, works so fine and I love this app. Low fees. Good experience. The whole combo in 1. I love Spritz.
18 June 2025
Unprompted review
Reply from Spritz Finance
Thank you for the positive review, Xyrel! We're so glad you're enjoying Spritz and finding it smooth, reliable, and affordable. We appreciate your support!
Ley was patient with me and took the…
Ley was patient with me and took the time to understand what was going on and figure it all out.
18 June 2025
Unprompted review
Reply from Spritz Finance
Thanks so much for the kind words, Tonya! We're glad Ley was able to help and make things easier. We appreciate you being part of the Spritz community!
Respectful Support in My Moment of Need
Spritz treated me with dignity and swift assistance in a time of need. Thank you, Sprtiz!
10 June 2025
Unprompted review
Reply from Spritz Finance
Thanks so much, Zach! We're really glad we could help when you needed it
Great solid team
The team is great, fast response and they offer services that no other project in the crypto space does.
9 June 2025
Unprompted review
Reply from Spritz Finance
Thanks a ton, Pablo! We're stoked to hear you’re loving the team and the unique stuff we’re bringing to the crypto space.
Excellent Crypto Features
Great support but let's start off with the features of Spritz Finance.
1. Bill payment with crypto (love this)
2. Crypto->Fiat off-ramp
3. Rewards
4. Card Debit Card
3 June 2025
Unprompted review
Reply from Spritz Finance
Thanks so much, Jesse. It really means a lot to hear that kind of feedback. We’ve put a lot of care into building something people genuinely find useful, so knowing it’s landing well on your end is huge. Appreciate you being here with us.
Fantastic service
Fantastic service! I made a mistake signing up and C.S. did a wonderful job helping me get set up! I'm looking forward to the Visa Card issuance in June!
1 June 2025
Unprompted review
Reply from Spritz Finance
Thanks so much for the kind words, John! We’re really glad C.S. was able to help you get everything sorted. The Visa Card is now live as of this week, so you’re all set to start using it, we’re excited to have you onboard and appreciate you being part of the launch!
Serious about Verification
Well my issue is in the verification. I have odd addresses and it is taking a long time. So why five stars? The support team gets back right away. I have been struggling and they in return have been kind and understanding. Tthey are taking the verification process very seriously and in these days that makes me feel safe.
23 May 2025
Unprompted review
Reply from Spritz Finance
Hi Claudia,
Thank you so much for your kind words, we really appreciate your patience and understanding. It means a lot to hear that you feel safe and supported during the verification process.
If there’s anything else we can do or if you ever need help down the line, feel free to reach out to us anytime at support@spritz.finance. We’re here for you.
Best,
The Spritz Finance Team
They are fine until something happens
They are fine until something happens. So be careful or stay away completely. They are extremely incompetent in dealing with issues. I have gotten the run around for almost two months. They lost my utility payment. They keep emailing me that they will get back to me after they "talk to their partners" EVERY time I ask for an update. And this is for a utility bill. I will not trust this company with anything larger. Glad I started small. Stay far away.
28 March 2025
Unprompted review
Reply from Spritz Finance
Hi Jade,
I’m really sorry to hear about your experience, we take this very seriously. Our engineering team is already aware of the issue with your utility payment, and we’ve also escalated it with our partner. I understand how frustrating the delay has been, especially for something as important as a bill.
We’re working on improving this process and truly apologize for the inconvenience. If you still haven’t received a resolution or need further help, please reach out to us directly at support@spritz.finance and we’ll make sure someone follows up.
Best,
The Spritz Finance Team
The BEST On and Offramp Service
This is the only service I use for both onramping and offramping. There is no better service in crypto.
13 May 2025
Unprompted review
Reply from Spritz Finance
Hi Adam,
Thanks so much, we’re really glad to hear everything’s been smooth with our on/off ramps. If there’s ever anything we can help with, just give us a shout or send an email to support@spritz.finace, we’re always here to help.
Best,
The Spritz Finance Team
Spritz - The 'go to' crypto service
Spritz has been my go to service for on and off ramp for crypto for a good few months. On occasions when customer service is required they are always super helpful and courteous.
28 April 2025
Unprompted review
Reply from Spritz Finance
Hey, David! We're thrilled to hear that we've been your go-to for on and off ramping crypto. Providing helpful and courteous support is something we truly take pride in, and it means a lot to know it’s making a difference for you
Security Concerns with Repeated Personal Data Collection
I have just been asked to verify again, for the 3rd time after completing my 2nd verification only 10 days ago and completing several successful off-ramps.
This repeated verification seems excessive. I've already provided sensitive information including a live selfie and bank records, and I'm concerned about what's happening with this data and why it seems to be missing from their systems. At a minimum, they should be keeping this sensitive information secure. When I ask for an explanation, they simply apologize and ask me to complete the verification again without providing any substantive answers.
Poor management of data and customer support.
27 April 2025
Unprompted review
Reply from Spritz Finance
Hi there,
Thanks for taking the time to share this feedback, and we're sorry about the repeated verification requests.
We’ve shared your comments with our team, and we’re actively working on improving both our verification process and how we handle sensitive information to make things more secure and consistent. Your experience matters, and we appreciate you raising this concern.
Let us know if there’s anything else we can do to help in the meantime.
Best,
Spritz Finance Support Team
GIVE US BACK OUR MONEY SCAMMERS
Stole everyones money and froze our accounts for 5 months. Never trusting again.
24 April 2025
Unprompted review
Reply from Spritz Finance
Hi Prince,
We understand your frustration. The card freeze was triggered by a fraud event that affected the entire program, including our own. Your funds remain safe, and we’re working with our partner and law enforcement to restore access as soon as possible.
Best,
The Spritz Team
Excellent customer service with humans
Excellent customer service with humans! Highly recommended! Great platform too!
22 April 2025
Unprompted review
Reply from Spritz Finance
We're big believers in real human support, Richard, so it’s awesome to hear that stood out. Glad you're enjoying the platform too!
Excellent Customer Service
I had issues with their bill payment service. When I notified them, they had great communication and kept me in the loop on everything. Everything has been resolved.
11 April 2025
Unprompted review
Reply from Spritz Finance
We’re thrilled our team’s updates and follow‑through hit the mark and got everything squared away. If you ever need anything else (or just want to tell us how we can keep leveling up), you know where to find us.
$25 for free, they make sure you aren't getting that
What a joke! It says to complete 3 steps to get $25 within 72 hours of signing up. 1st step is to sign up 2nd step get verified, and the last step is to fund a spritz finance card. Here's the joke as soon as go to the page it says:
"We've temporarily disabled the cards due to an issue with our provider. We're actively working to restore access soon. Contact support for any questions."
So messed up.
13 April 2025
Unprompted review
Reply from Spritz Finance
Hi Brandy,
We’re really sorry for the inconvenience. The card issue is temporary and tied to a provider-side problem. We’re working hard to resolve it and appreciate your patience while we get things back on track.
Best,
Spritz Finance Support Team
Spritz Uncertainty issues.
I Joined awhile back2024 but haven’t used it, just waiting for the crypto
Market to boom, then I checked the reviews, just recently , they’ve been having problems with third party card issuers for whatever reason. So I gave 3 stars just for the platform,
It reminds me of Juno app which shut down yesterday which is a smart finance with crypto, had a problem with the banks. During the meantime I will wait when things start smoothing out. I have alternatives. I will be using Caleb & Brown in the meantime, or the “Current “ app. Hopefully the Spritz app will be resolved .
6 April 2025
Unprompted review
Reply from Spritz Finance
Hi Robert,
Thanks for taking the time to leave your review. There was a fraud event that affected the card program, which led to all card balances being frozen, including yours and our own. This was not something we expected, and we understand how disruptive it has been.
Your funds are safe, and we’re working hard to restore access as soon as possible. We’re also preparing a more secure and reliable card experience moving forward.
In the meantime, the rest of Spritz is fully operational, including on-ramps, off-ramps, and bill pay. We’ll continue to share updates as we make progress.
Best,
The Spritz Finance Team
Temporary...hmmm
Imagine going to the bank and they lock your funds up for over two months and the only explanation is they have fraud concerns and its temporary. Your bills pile up, eggs prices go up, your kids need money for school and three months later the bank has the same suspicious story, we are working on this "Temporary problem" Man they seem like good people but its time to put up or shut up Spritz and DO NOT REPLY with that same sad company line....SHOW THAT YOU ARE A GOOD COMPANY PLEASE FIX THIS...There is no way it should take 30 days to address a fraud issue...This smells bad and there is something you are not telling us
27 March 2025
Unprompted review
Reply from Spritz Finance
Hi Tyrone, we completely understand your frustration and appreciate you taking the time to share your experience. The card freeze was triggered by a fraud-related issue involving our card partner. While your funds remain safe, the situation has unfortunately impacted many users, and we know this has gone on far longer than anyone expected.
Please know we’re continuing to work closely with all parties involved to reach a resolution. If you need help off-ramping or have any questions, feel free to reach out to us at help@spritz.finance.
Cards "Temporarily" Frozen - Two Months and Counting
This is the message each time I log into my account: "Cards temporarily frozen. Our card partner has temporarily frozen the cards due to fraudulent activity. Your funds are safe, but loading, spending, and withdrawals are temporarily disabled. Contact support for any questions."
It's been several weeks. This seems to be more than a "temporary" problem.
28 March 2025
Unprompted review
Reply from Spritz Finance
Hi Gary, we understand how frustrating this has been and appreciate you taking the time to share your feedback. The card freeze was the result of a fraud-related issue involving our partner, and while your funds remain safe, we know the impact has been significant.
We’re continuing to work closely with all involved parties to resolve this, and we understand how important clear and timely communication is.
If you have any questions or need assistance with your account, feel free to reach out to us at help@spritz.finance.
What a nice platform:)
What a nice platform.Always open-minded to accept feedback or advice and respond or improve quickly .
Very impressive service and good attitude 👍👍💯💯
27 March 2025
Unprompted review
Reply from Spritz Finance
Thank you for your kind words! 😊 We appreciate your support and are always here to improve. Let us know if there's anything else we can do! 🚀👍
Long conversation with Ley
Long conversation with Ley - he answered all my questions promptly and really helped me how the system works. Two thumbs up!
21 March 2025
Unprompted review
Reply from Spritz Finance
Hi David!
Thanks so much for the kind words! We’re really glad to hear that Ley was able to help you out and walk you through everything.
If you ever need further assistance, feel free to reach us at support@spritz.finance — we’re here for you!
Best,
The Spritz Finance Team
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