The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
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Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
454 Jarvis Ave, 60018, Des Plaines, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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No email confirmation tracking or response from customer care
I ordered online. It was sent out the very next day and arrived super quickly.
Extremely smooth first transaction with this company. Carl in inside sales was very prompt with his quoting and a pleasure to deal with.
the price and the size and also ordering a bag to carry the display case ,also its acraylic sides for anti theft protection. the whole package is what i was looking for perfect timing for a new set-up.

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I received great customer service when I had a question about my order being shipped. My question was resolved and I received my order soon after with no problem. I was completely satisfied with the product that I ordered. I had a very positive buying experience.

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I loved how easy the folding grids are to assemble. They are a tad heavy, and I do not use the bags. The bags fit everything well, but the disks and poles roll around in there. I carry them in smaller bags with handles, and keep the grids free, for easier transport (between my front seat ande back seat ) for shows.
I would highly recommend these for displaying art work and other hanging items.

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Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service!
The price is fantastic but I have received no order confirmation or estimated delivery date. The only correspondence I have received is an email asking what I think so far. Seems strange.

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I am very happy with my online shopping experience I had with Specialty Store Services.
After doing my initial research I continued on and felt confident with the company and the better price...until the next day when it seemed as though my order was canceled. Too good to be true. Well, of course not according to Natasha who informed me after I called right away trying to deal with this issue. Just safety issues put in place to protect both parties according to her. Yes, these were reassuring words but of course I went beyond her. I needed those shelves badly. Even the chat bot said their records show I spoke with Ms Natasha as to say what's wrong now?
They were right, professional and a business I will return to. My items were even shipped securely with additional pieces I didn't have to purchase.
Thanks for everything.

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Carl. He is great and followed up with us to be sure we had what we needed!

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Extremely fast shipping and well-made product. Will definitely reach out again!!

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Looked for the product for several weeks and was happy to see the product at your company. It was easy to order and the price was reasonable

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Parts ordered were immediately available to ship. Great price and fast shipping.

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Website is awful. Adds more items to your cart then you agreed to. Cannot emphasize how awful the site is. Their customer care isn’t great either…. Been almost two days and I haven’t even received a confirmation email for my order. They do seem to offer quality products though.

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Reply from Specialty Store Services
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