Wide selection of products and reasonable prices. We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the... See more
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Review summary
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My initial order was lost by the courier (no fault of Specialist Crafts). Replacement orders were rapidly organised and I was updated by email of their progress. Everyone I spoke to in customer servic... See more
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Really quick and excellent customer service. A paint colour arrived that wasn’t quite what I was expecting and they were so helpful and sent another colour free of charge via next day delivery so I ca... See more
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I was given the Artist range oil painting brushes by a colleague and I was impressed by their quality and the stability of the paint on the brush. They feel very controlled and smooth when painting, a... See more
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Company details
Written by the company
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Contact info
Hamilton House, Mountain Road, LE4 9HQ, Leicester, United Kingdom
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4.8
Excellent
70 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Specialist Crafts
Thank you for the kind review Manjit
Great Customer Service
Wide selection of products and reasonable prices.
We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the problem quickly and efficiently which means we'd be confident to use them again.
29 June 2026
Unprompted review
Reply from Specialist Crafts
Thank you for the kind words!
We aim to rectify any issues quickly that should arise quickly with minimum disruption to our customers. Thank you again
Fantastic
My initial order was lost by the courier (no fault of Specialist Crafts). Replacement orders were rapidly organised and I was updated by email of their progress. Everyone I spoke to in customer service was kind and efficient and James was especially helpful in ensuring that my order was replaced quickly. When the original order did in fact arrive after having received the replacement, I was told to keep the items and use them - amazing customer service! The items are of great quality and I look forward to using them. I will definitely order again - thank you!
25 June 2026
Unprompted review
Reply from Specialist Crafts
Thank you for your kind words Emily.
We are glad everything was sorted in the end and that you find our products of great quality.
Thanks again
with an excellent range of art…
with an excellent range of art supplies, with a really easy website to use and order from. delivery is well packaged and comes quickly. i order from here frequently.
8 May 2026
Reply from Specialist Crafts
Thank you for the kind words Grace.
We are pleased to hear you find our range excellent, website easy to use and goods arrived well packaged / quickly. Thank you again
Reply from Specialist Crafts
Thank you for the kind review Janet
Reply from Specialist Crafts
Thank you for the kind words Jane
Great customer service and wide range…
Great customer service and wide range of products. Had a problem with last order and they were very quick to respond with a helpful solution.
4 June 2026
Reply from Specialist Crafts
Thank you for your kind review. We are happy that the issue with your order was resolved quickly and helpfully!
Good value and quality
Good value and quality, decent service. Delivery was fairly prompt. I’ll be back to buy more art supplies. Thank you
5 June 2026
Reply from Specialist Crafts
Thank you for your review Lisa!
Reply from Specialist Crafts
Thank you for your review Lynne. We are pleased you are happy with our products and service!
Reply from Specialist Crafts
Thank you for your kind review!
Reply from Specialist Crafts
Thank you for the review.
We are pleased you found our delivery quick
Reply from Specialist Crafts
Thank you for the kind review
Great Products and service
I purchased come craft items from Specialist Crafts for an upcoming event. The products are well made, exactly as described and good value for money. Purchase and delivery were quick and easy.
1 June 2026
Reply from Specialist Crafts
Thank you for your review Sandra.
We are pleased you found our products good quality and that delivery was seamless
Reply from Specialist Crafts
Thank you for your review Beverly. We are pleased that we have provided speedy service.
My go to supplier
Fantastic range of products, all high quality and competitive prices. I was able to get everything I needed and delivery was quick. My go to supplier!
1 June 2026
Reply from Specialist Crafts
Thank you for the kind review Emma.
We are so happy to hear we are your go to supplier!
Just what I needed and they delivered…
Just what I needed and they delivered to Northern Ireland which is always a plus!!
29 May 2026
Reply from Specialist Crafts
Thank you for your review Mr Bailie! We are pleased we were able to deliver what you needed.
Ease of ordering and quality products…
Ease of ordering and quality products matching the efficient delivery and great packaging. Have used this business before and will continue to do so.
29 May 2026
Reply from Specialist Crafts
Thank you for your kind review Shereen.
Great all round service
Great all round service - product as described - SCs have a great range of materials for my projects so will return in the future - many thanks.
27 May 2026
Reply from Specialist Crafts
Thank you for the kind words.
We are pleased you had a good experience and that you found we have a great range of products
Good set of pencils
Good set of pencils, pastel so I worried about them breaking in transit. But seem to be ok.. so far. Cheapest I could find online.
26 May 2026
Reply from Specialist Crafts
Thank you for your kind review Kelly. We hope you enjoy using your pencils.
Dylon Washing machine dye important for my work
Everything well packed and delivery was only a few days after ordering.
Thanks very much.
26 May 2026
Reply from Specialist Crafts
Thank you for your review Velma! We are pleased that delivery was quick and your order well-packed.
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