Specialist Blinds Reviews 

149
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products and the highly professional installation service delivered by the knowledgeable staff. Many people note that the team offers very helpful guidance throughout the entire process and completes the fitting work smoothly and efficiently. However, some customers also noted that the new blinds did not help reduce warm room temperatures as expected or left noticeable gaps after installation. A few reviewers felt that the overall product performance fell slightly short of their initial hopes or experienced minor drawbacks during the setup.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, frequently expressing satisfaction with... See more

Service

Users describe positive interactions with service, highlighting the friendly and professional approach from... See more

Staff

Clients share satisfaction with the staff, frequently highlighting the professional, helpful, and polite... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with outstanding workmanship... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more

Rated 5 out of 5 stars

I needed blinds to reduce the heat and glare in my small conservatory which was reaching over 41c in summer. My consultant Paul explained the options and recommended cellular blinds all round (I'd ini... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more


Company details

  1. Blinds Shop

Written by the company

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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4.4

All reviews

(149)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Conservatory blinds Feb 25

Got new conservatory blinds Feb 25. Excellent service throughout from measuring to fitting. Large choice of blinds. We went for Roman. Fit perfectly, look lovely, reasonable price

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Duette lantern blind

Just some advice - I had a duette electronic blind fitted in my kitchen conservatory lantern in November 2023. It is very high and difficult to access to keep clean. Although the customer service provided by Specialist Blinds was very good, at no time did they tell me that the duette tubes are left open at the end so that bugs - wasps, flies, insects - crawl inside. I contacted them in May 2024 but it is £150 to have the blind cleaned and, on the basis that bugs crawl in there regularly I am going to be spending £300 plus a year. I googled and you can suck out the bugs with a low heat hairdryer but I am in my 60s so getting on top of a step ladder and reaching up into the lantern is not a good idea. So my advice would be to find a structure that is closed. Although I am sure there is a good reason why they are open but had I been advisted of this I wouldn't have installed a blind with this particular structure.

14 May 2024
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

We’re sorry to hear you’re disappointed with your lantern blind due to the insects etc, which unfortunately do tend to congregate in soft furnishings. Unfortunately, there is no way to seal the ends of any honeycomb fabrics as they need to concertina when the blind is retracted.

We have lots of tips on our website for cleaning and maintaining your blinds. We have emailed you the links, for this so hope you found those useful.

Rated 5 out of 5 stars

Great quality lantern roof blind

After much research we chose Specialist Blinds to fit an electric pleated duette blind to our large roof lantern. Very pleased with the product. The whole process, from the sales consultation to installation, all went very smoothly and the blind looks brilliant. Special mention must be given to the fitter, Andy, who did a first class, meticulous job. Also very friendly, nice guy.
I can’t comment on the after sales service as we haven’t needed to use it yet.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I can't fault the Specialist Blinds.

I've been using this company since we moved to the current house in year 2006. From the sale to the after service, the whole experience has been pleasant and very satisfying. I thoroughly recommend the Specialist Blinds.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

First-rate service

We were delighted with all aspects of the service we received from Specialist Blinds. Helpful, low-key and understanding quotation, prompt measuring service and detailed quotation, and exceptional care in fitting of the blinds. Excellent in every way - we hope to use this company again.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Pleated bespoke blinds over tens years old

We purchased pleated bespoke blinds for our large glass conservatory over ten years ago. The build quality and quality of the material has been exceptional and longlasting. Also the aftersales for advice and requesting spare parts has been very good. A professional company and service all round.

22 April 2025
Unprompted review
Rated 2 out of 5 stars

Make sure you get anything verbally…

Make sure you get anything verbally agreed with the sales staff written down and make sure you get a copy to keep, read all the small print on the back of the contract or it may cost you!!!

24 March 2025
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Thanks for the feedback. Our team are always happy to confirm any details via email, so we apologise if you feel that didn’t happen on this occasion.

Rated 3 out of 5 stars

Great product, poor aftersales care

I had £10k of electric blinds put in my apex bedroom window and office. The design, quality and installation were all great. However, the after sales service has been poor. There have been several issues with the blinds and now they want to charge me £110 for someone just to come and look at what the issue is. In hindsight, I should have chosen a supplier with better aftersales.

20 February 2025
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

As the blinds were fitted 2 years ago, they are sadly no longer covered for callouts, which is standard policy after 1 year with many other companies too. We can see from the notes that our team have visited are still in contact with you trying to resolve the issue for you.

Rated 4 out of 5 stars

I recently used Specialist Blinds…

I recently used Specialist Blinds (specialist-blinds.co.uk) to install blinds, and overall, I'm quite happy with the result. The products look great and are well-fitted, with professional service from start to finish. While their pricing might not be the cheapest, the quality and expertise were worth it. A small issue I had was resolved after some effort, but the team were polite and knowledgeable throughout. Would recommend for good-quality blinds and service!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended...

Highly recommended...! I did a lot of research to find the type of blinds I wanted for my garden room/conservatory. Not having a "typical" conservatory but instead having one with a lantern-style room light, we really wanted to replace our individual-panel blinds with a lantern room blind. We're so glad we found and enquired with Specialist Blinds. Everything was very straight-forward and professional; from initial contact, arranging a visit, through the selection and sales process, and fitting - everything was handled so well. The final product is of a very good quality, and the fitting is of a high standard. The new blind really makes a difference to the look of our conservatory. It also seems to retain the heat better during the winter months, too.! Very pleased.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and products!!

Fantastic service and products!!
Ryan installed the electric blinds in roof conservatory
and he was excellent!! He worked 'his socks off' and managed to get it finished, very impressive and he was so nice with it.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service and High-quality product

We first used The Specialist Blind Company Limited back in September 2017 to replace blinds for our garden room and kitchen. The whole process was excellent and Andy, the fitter, did a thoroughly professional job giving detailed explanations to everything we needed to know. In 2024 we had all the double glazing of our windows and garden room replaced up to modern standards and inevitably the existing blinds didn’t fit the new window frames. Based on our original experience we went back to Specialist Blinds for 6 roof blinds, 19 sides and 3 kitchen blinds. Once again, the process from start to finish was carried out in a professional manner and Richard, the fitter, did an excellent job leaving the work areas clean and tidy after completing the work.

The blinds were a little on the expensive side, but the super installation process, perfect fit, and high-quality product fully justifies the cost. You really get what you pay for. The blinds look fabulous and enhances the look of the garden room.

I would highly recommend The Specialist Blind Company, if you are looking for high-quality blinds and a professional service.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Premium end company, brilliant service

This company was recommended to us and it was well worth the introduction. My mum is housebound and from the moment they came to the install, it has been 5* service. This is a premium end company so the prices are reflected in that but the quality and service matches so is worth the extra expense. I’ve had experience with more familiar or well known TV companies and not been very impressed. Well worth a look at them.

9 November 2024
Unprompted review

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