Lex Blinds Reviews 179

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more

Company replied

Rated 5 out of 5 stars

Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this co... See more

Company replied

Rated 5 out of 5 stars

Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey... See more

Company replied

Rated 5 out of 5 stars

It is easy to get good customer service when everything goes smoothly. The sign of great customer service is what happens when there are little things that go wrong. Lex Blinds have been amazing from... See more

Company replied

Company details

  1. Window Treatment Store

Information provided by various external sources

We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

We had a fantastic experience with LuxBlinds

We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process.

A special mention to the owner, as well as Sandra, who made everything smooth and stress-free with clear communication and great attention to detail. Marek, who handled the installation, was equally impressive—professional, efficient, and clearly takes pride in his work.

The whole team made what could have been a complicated process feel easy and enjoyable. We’re absolutely delighted with the final result and wouldn’t hesitate to recommend Lux Blinds to anyone looking for quality products and a reliable, personable service.

30 April 2026
Unprompted review
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Reply from Lex Blinds

Dear Mark Zap,
Thank you so much for your kind words and recommendation. We’re delighted you had such a great experience with our team, and we’ll be sure to pass your feedback on to everyone mentioned. Enjoy your new blinds!
Lex Blinds team.

Rated 5 out of 5 stars

Lex Blinds fitted all our blinds in our…

Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this company.

21 April 2026
Unprompted review
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Reply from Lex Blinds

Dear Natalie,

Thank you for your lovely review. We’re delighted you’re happy with the blinds and shutters, and really appreciate the recommendation.

Lex Blinds team

Rated 5 out of 5 stars

Excellent service

Adrian was really professional and helpful guiding us through our shutter options. They sent a surveyor who was really thorough and made our options extremely clear. I definitely recommend them very highly.

8 April 2026
Unprompted review
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Reply from Lex Blinds

Dear Customer,

Thank you for the lovely feedback. We’re glad Adrian and our surveyor made everything clear and helpful, and we really appreciate your feedback.

Lex Blinds team

Rated 5 out of 5 stars

highly recommend it

I got dual blind fitted
so black out blind with mosquito net and they fitted it well and it looks great too.

20 March 2026
Unprompted review
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Reply from Lex Blinds

Dear Rupal,
We really appreciate your positive feedback. Thank you.
Lex Blinds team.

Rated 5 out of 5 stars

We recently had external electric…

We recently had external electric security blinds installed by LEX Blinds, and the service was excellent. The team was professional, punctual, and completed the installation efficiently. The blinds look strong, operate smoothly and provide both security and shade. Overall, a very reliable service and a product we are extremely happy with.

28 February 2026
Unprompted review
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Reply from Lex Blinds

Dear Georgia,

Thank you for your kind review. We’re really pleased to hear you’re happy with the service and will be sure to pass your feedback on to the team. We truly appreciate your support.

Lex Blinds team

Rated 4 out of 5 stars

Good company

I mainly ordered blinds for the back of my house, along with curtains for one room. I was given an initial quote, but they kindly offered a better price to help fit my budget, which I really appreciated.

The customer service was great from start to finish. Sandra was very quick to reply to my emails and was always helpful and friendly.

The only reason I’m not giving 5 stars is that the bedroom curtains took a little longer to arrive than initially advised and there was a small issue with the colour of the blinds. However, this was sorted out within a couple of weeks and I’m happy with the final result.

Marek, who fitted the blinds, was very pleasant and easy to have around the house, which always makes a difference when you’re having work done at home.

Thank you to everyone involved.

10 March 2026
Unprompted review
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Reply from Lex Blinds

Dear Aisha Yousuf,
Thank you for taking the time to share your positive feedback. It is greatly appreciated, and we will gladly pass your comments on to the team.
Thank you.

Rated 5 out of 5 stars

Excellent experience with Lex Blinds!

I’m so happy with my purchase from Lex Blinds. The quality is fantastic, the installation was straightforward, and they look even better in person than I expected. Customer service was responsive and helpful throughout the process. Highly recommend!

9 February 2026
Unprompted review
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Reply from Lex Blinds

Dear M Qureshi,

Thank you so much for your kind words! We’re delighted to hear you’re happy with the service provided. Enjoy your new blinds, and thanks for recommending Lex Blinds!

Lex Blinds team

Rated 5 out of 5 stars

Excellent highly recommend

Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey and the surveryor was very knowledgeable and able to describe the system very clearly to us. Most importantly offering us an option which other companies could not do. Fitting duo were very friendly, efficient, helpful, neat and tidy. The blinds are fabulous, battery operated with a remote, all of which has been clearly explained. Highly recommend as the provider of a solution others shied away from!

11 February 2026
Unprompted review
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Reply from Lex Blinds

Dear Customer,

Thank you for your wonderful feedback. We’re so pleased we could offer a solution and that you’re delighted with the blinds and our team.

Lex Blinds team

Rated 5 out of 5 stars

Excellent service

I went with this company through recommendation and am so pleased I did. Professional service from start to finish. Absolutely love the motorised blind and the shutters !
The staff from reception to fitters all very polite and professional I would definitely use them again.

3 February 2026
Unprompted review
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Reply from Lex Blinds

Dear Irum Akhtar,

Thank you so much for your wonderful feedback! ⭐
We’re delighted to hear that you had a great experience with Lex Blinds. Our team works hard to deliver high‑quality products and exceptional service, so it truly means a lot to know we’ve met your expectations.
If you ever need anything in the future — whether it’s advice, new window treatments, or aftercare — we’re always here to help.

Lex Blinds Team

Rated 5 out of 5 stars

From start to finish easy…

From start to finish easy communications and good advice. Very pleased with the end product. The fitter done a first rate job. 5 shutters fitted and working as should be. Fitted with no disruption and cleared away the rubbish. Well happy.

23 January 2026
Unprompted review
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Reply from Lex Blinds

Dear Richard Bird,

Thank you very much for your kind feedback — it’s truly appreciated. I’ll make sure your comments are passed on to the team.

Lex Blinds team

Rated 5 out of 5 stars

I have just has some shutters installed…

I have just has some shutters installed in my house by Lex Blinds. Everyone was very pleasant to deal with and they came when they said they would and did what they said they were going to do!
The shutters look lovely and work well. Obviously I can't yet vouch for the shutters as they have only just been installed but if all goes well then I can imagine other members of my family will be asking for shutters on their bedrooms and if so, I will certainly go back to Lex blinds to get this done!

12 January 2026
Unprompted review
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Reply from Lex Blinds

Dear Andy,

Thank you so much for your wonderful feedback! We’re truly delighted to hear about your positive experience with Lex Blinds.

Lex Blinds team

Rated 5 out of 5 stars

THE TEAM ARRIVED AT MY HOUSE AS…

THE TEAM ARRIVED AT MY HOUSE AS ORGANISED. THEY DID FANTASTIC WORK. VERY FRIENDLY AND CLEAN JOB. ADMIN STAFF WERE BRIELLIENT TOO.

KEEP UP THE GOOD WORK PLEASE. VERY PLEASED.

5 December 2025
Unprompted review
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Reply from Lex Blinds

Dear Rohit,

Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a positive experience with our team, from the initial consultation to the final installation.

Lex Blinds team

Rated 5 out of 5 stars

Very Good Service,

Arrived promptly. Respected my property. Cheerful and polite. Explained everything well. Left property tidy. Very efficient.

8 October 2025
Unprompted review
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Reply from Lex Blinds

Dear Linda Griffiths,

Thank you for your positive feedback. Hopefully, we will see you again soon.

Lex Blinds Team

Rated 4 out of 5 stars

Good quality product & great customer service

I came across Lex Blinds on my social media feed as I was looking for insect blinds for a top floor bedroom and my garden patio door. After some basic research I saw that the feedback from customers was positive so booked for them to give me a quote. The surveyor who came out to me was knowledgeable and helpful. I proceeded to place an order and the goods were delivered for installation on time. Through no fault of theirs, the factory delivered the wrong blind so unfortunately this set us back by 4 /5 weeks. For the inconvenience caused to us Lex kindly refunded us a significant amount of money. The product was fitted later than we would have liked, but it was fitted by two very professional technicians who were polite, friendly and clearly very experienced. All the admin staff were also friendly and polite, and demonstrated a genuine desire to help. The finished product is of a high quality and standard and comes with a warranty.

2 September 2025
Unprompted review
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Reply from Lex Blinds

Dear Valentina Wharton,

Thank you very much for your positive feedback. At Lex Blinds, we strive to provide the best customer service every time. We are delighted that you are happy with the product and service you received. Hopefully, we will see you soon.

Lex Blinds Team

Rated 5 out of 5 stars

Great experience

We purchased an external roller shutter from Lex Blinds. The whole process was very smooth and everyone from the company we dealt with was extremely professional and knowledgeable. The two engineers that came around to fit the shutter were simply super - quick, efficient and very tidy!
The shutter looks great and we are really pleased with it.

23 August 2025
Unprompted review
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Reply from Lex Blinds

Dear Mic,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you were satisfied, and your feedback truly means a lot to our team.

Your support encourages us to keep delivering the best possible service. We look forward to serving you again in the future!

Warm regards,
Lex Blinds Team

Rated 5 out of 5 stars

At last a good company.

I had an issue with an external roller blind that no other company were willing to attempt. Lex were happy to take the issue on and sent a team of engineers. They were efficient and very professional. I would thoroughly recommend this company , they were very competitive also.

17 August 2025
Unprompted review
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Reply from Lex Blinds

Dear Graeme Alexander,

Thank you very much for your kind words about Lex Blinds and the team, which are very much appreciated.

Thank you
Lex Blinds team

Rated 4 out of 5 stars

Just had 2 external vertical Blinds…

Just had 2 external vertical Blinds installed. Professional service, competitive price. Installation Engineers were technically experienced & fitted quickly. All looks good.

15 August 2025
Unprompted review
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Reply from Lex Blinds

Dear Keystone Tunnelling Ltd,

Thank you for sharing your feedback. It's great that you're pleased with the service you've received!

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service when discussing options, excellent fitting, and great service from office.

16 July 2025
Unprompted review
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Reply from Lex Blinds

Dear Colin Eden,

Thank you very much for your positive feedback. We appreciate sharing your experience with Lex Blinds. Hopefully, we will see you again soon.

Lex Blinds Team

Rated 5 out of 5 stars

We recently had our flat done ,very…

We recently had our flat done ,very impressed with Harry from your Lex Blinds shop Loughton store .
Harry is absolutely outstanding ! professional give very good advise, go the extra mile to explain to full process .
We had 2 rooms done ,but have now decided to have the kitchen done Well done Harry you are a star!
Denise & Rui Cerejo

22 July 2025
Unprompted review
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Reply from Lex Blinds

Hello Denise & Rui,

Thank you so much for your wonderful review! We’re so happy to hear that you had a great experience.
We’re thrilled that you’ve decided to have the kitchen done as well—Harry will be excited to assist you with that too! Your kind words mean a lot to us, and we’ll be sure to pass along your praise to him.

Looking forward to helping you transform your space even more!

Best regards,
The Lex Blinds Team

Rated 5 out of 5 stars

A job well done

We are extremely happy with the work done by Lex Blinds. Very good fitters, work carried out with great care and professionalism. Overall, I am happy with the job done.

30 June 2025
Unprompted review
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Reply from Lex Blinds

Dear Michael Camenzuli,

Thank you for taking the time to share your positive feedback. We hope to see you again soon.

Lex Blinds team

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