Specialist Blinds Reviews 136

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the blinds are well-made, look smart, and are effective in controlling temperature and light. Many people highlight the exceptional service received, from initial consultations to installation, often commending the staff for their professionalism, knowledge, and helpfulness throughout the process. However, some customers also noted issues with the installation, specifically mentioning a significant gap between blinds that compromised privacy. One reviewer also described an installer as having a poor attitude and being rude.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are delighted with the high quality,... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, care, and skill of the... See more

Staff

Customers had positive experiences with staff. People consistently praise the team for being knowledgeable,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

I needed blinds to reduce the heat and glare in my small conservatory which was reaching over 41c in summer. My consultant Paul explained the options and recommended cellular blinds all round (I'd ini... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more


Company details

  1. Blinds Shop

Written by the company

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy customer

Grant measured and gave quote for conservatory roof and windows. He answered all my questions and gave advice.
Richard fitted the blinds. They look amazing.
Excellent customer service.
Really impressed from start to finish.
I would definitely recommend 👌
Thank you 😊

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb Quality and Service

We made our first purchase of motorised Duette honeycomb-style blinds 5 years ago in our south facing extension. They still look lovely and we were so impressed with their cooling properties in the summer and their insulating properties in the winter that we added the same to the main front window two years later. In January of this year, we added three further blinds upstairs. High praise, indeed.

They are not cheap but, as home improvements go, they make a difference every day in whatever season. Supported in no small part, in my view, by great staff. Five years - same Sales Advisor (Colin) and same fitter (Andy). That actually says an awful lot. These people know their stuff - knowledgeable, professional and no pressure. Nice people who seem to care about doing a first-class job. And, on the odd occasion when I have needed their customer service, same high standards. No hesitation in giving them my highest recommendation.

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service an attitude…

Terrible customer service an attitude of the fitter.

16 March 2026
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

We notice that you and your partner have both left us 1-star reviews, however, we can’t find either of you on our database so believe you have ordered from another retailer. Please do get in touch so that we can investigate further. The Specialist Blinds Co. Ltd

Rated 1 out of 5 stars

The guy who fitted my blinds had the…

The guy who fitted my blinds had the worse attitude ever and was rude.

16 March 2026
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

We notice that you and your partner have both left us 1-star reviews, however, we can’t find either of you on our database so believe you have ordered from another retailer. Please do get in touch so that we can investigate further. The Specialist Blinds Co. Ltd

Rated 5 out of 5 stars

Specialist Blinds offer a superb…

Specialist Blinds offer a superb service! The initial visit to discuss the options was done with great professionalism by someone who clearly had a great deal of knowledge about the options for fulfilling our needs for blinds in a new glass extension. The survey and installation by Jack was done with equally high levels of professionalism, care and skill.

10 February 2026
Unprompted review
Rated 3 out of 5 stars

Wide gap between blinds so you can see in

Meant to leave this review last year. I had electric blinds done on sliding kitchen doors. They were installed as 3 separate blinds as a large area. However, there is a massive gap between two of them which miss the aluminium post and so anyone outside can see straight in and we can see the garden clearly. Not private and secure as was the idea of having them.

19 February 2026
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Thank you for the feedback, and we’re sorry to hear about your experience. Depending on the type of blinds you have, there will be inevitable gaps between the blinds due to the hardware and mechanisms at the top of the blinds.

If you haven’t already done so, please feel free to contact us directly so that we can find your order and investigate further for you.

Rated 5 out of 5 stars

Really pleased with our blinds

The salesman was very polite, not at all pushy, we were happy with the quote so went ahead. The surveyor/ installer was also very polite and very knowledgeable. The installation was mess free and very quick, we were very pleased with the whole process and would highly recommend.

18 November 2025
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟
5 star experience from the start with Kevin to the installation with Rob. Both very professional and helpful.
I will be recommending specialist blinds over and over.
Thank you!
Emma Grover

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to their name. The service has been really good from the first contact and subsequent visit from local rep Greg, who was extremely knowledgeable and helpful. He passed over to Rob our fitter who was brilliant. He did a pre-order survey and came back to do a great job fitting the blinds. We received informed advice throughout and the product is high quality and works brilliantly. Based on our experience, we would definitely recommend Specialist Blinds.

15 December 2025
Rated 5 out of 5 stars

Really good company to deal with

Good communication from start to finish. Very helpful salesman who showed us all the options we could have for our bi-folds and wasn't pushy. The fitting process was smooth and relatively quick and the blinds look amazing and really keep in the warmth. Overall very happy and would highly recommend.

21 October 2025
Rated 5 out of 5 stars

Excellent five year annual maintenance programme

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and service the blinds each year. I cannot recommend this highly enough. After five years the blinds still look as good as new, with none of the staining and insect debris that usually gathers. An excellent follow up service.

18 December 2025
Rated 5 out of 5 stars

Five Stars

I needed blinds to reduce the heat and glare in my small conservatory which was reaching over 41c in summer. My consultant Paul explained the options and recommended cellular blinds all round (I'd initially wanted just the roof and the large windows done, not the small windows and double doors). I'm so glad I took his advice. He fitted the blinds a few weeks later and the difference is staggering. I can read/work without being dazzled and at midday it hasn't exceeded 34c inside. The blinds are well made, look super smart and are easy to operate. As it's got colder, I've found that closing them at night has also helped to keep heat in. I highly recommend Specialist Blinds.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

2yrs on and I love my blinds!

I’ve had my blinds installed now for 2years and I absolutely love them. They are on my conservatory roof and make the room so much more useable. They look like a cream ceiling on dark nights and I open them every morning to let the sun and light in. Can’t recommend Specialist Blinds enough.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

From sales to fitting we had a brilliant experience with Specialist Blinds. We had automatic blinds fitted for large sliding doors. We are really happy with the product quality and design and would happily recommend.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

World class service

We had a complicated kitchen with large sloping glass panels and lights near the glass. The kitchen was hot in summer and cold in winter. We now have amazing blinds that we are very happy with. Massive shout out to Ryan who installed them working non stop from 8am to 7:30pm and to Grant for patiently helping me find an electrician to move our lights.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly delighted.

Am highly delighted with the product and service I’ve received. The representatives were courteous, friendly and knowledgeable and installation carried out with a minimum of fuss. Would definitely recommend this company.

10 June 2025
Unprompted review

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