Sparkle Lighting Reviews 

301
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, efficient shipping methods, and the wonderful selection of beautiful, high-quality decorative products available online. Consumers also deeply appreciate the helpful customer service, polite staff support, and the simple, straightforward online ordering process that makes purchases effortless. People often mention how well the items are securely packaged and how easily the stunning products fit into their home or garden spaces. However, some customers also noted minor technical issues, such as occasional faulty wiring connections, excessively tight battery compartments, or unexpected buzzing noises from certain lights.

What people talk about most

Product

Customers had positive experiences with the product, frequently noting that the lights look stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt postage, safe packaging,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the vibrant colours, strong... See more

Service

Reviewers mention positive feedback about service, highlighting a helpful, efficient, and professional... See more

Order

People report positive experiences with order, highlighting that the online ordering process is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company, quick delivery and no amazing customer service. After order need it to change address and this was quick respond and no problem. Once received - asked for vat invoice was s... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

The transformer for the lights didn’t work on trying, the customer service team were amazing and organised a replacement via the supplier, I now have beautiful lighting and I’m so happy with them and... See more

Company replied

Rated 5 out of 5 stars

Really cute and well-made lights. Definitely worth the money and makes the room so cosy and whimsical. The colours are vibrant and the materials used are strong and good quality.

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(301)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful lights & great service

Beautiful lights & great service. Arrived on time .Would buy from Sparkle again. Recommend

5 October 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for wonderful review! They really do make such a difference.

Rated 5 out of 5 stars

I had seen the advert on social media…

I had seen the advert on social media for the pom pom lights and thought they looked perfect for my shelving at home. Ordering was easy and delivery was quick. Really easy to put up and they look great. Highly recommend.

21 September 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much Jo for the lovely review! So pleased you love your pom pom lights

Rated 5 out of 5 stars

Beautiful lights

Beautiful lights

7 September 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the lovely review and so pleased you love your lights.

Rated 5 out of 5 stars

Great service

The transformer for the lights didn’t work on trying, the customer service team were amazing and organised a replacement via the supplier, I now have beautiful lighting and I’m so happy with them and the first class service. Thank you!

1 September 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the amazing review and so pleased to hear that you were looked after so well. x

Rated 5 out of 5 stars

Amazing service

Amazing service, quick and reliable and the star light I ordered looks great - exactly like the image on the website…

1 September 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love your star light. Thanks so much for the review, it means alot. x

Rated 5 out of 5 stars

Really cute and well-made lights

Really cute and well-made lights. Definitely worth the money and makes the room so cosy and whimsical. The colours are vibrant and the materials used are strong and good quality.

15 August 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you love them Lucy! Thanks so much for the lovely review. It is so appreciated.

Rated 3 out of 5 stars

Damaged item, poorly made.

Received my order and one item has a broken part. It looks cheaply made. Considering the prices I was expecting better quality. Amazon offerings would be of similar quality.
I’ve not had a response from customer service yet either. Wouldn’t recommend them based on my experience.

9 September 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Richard, I am ever so sorry about this, I thought you had had a response already. I have sent you an email now and I would like to sort this out for you. I will personally look after this. Warm wishes Thalia

Rated 5 out of 5 stars

Brilliant company

Brilliant company, quick delivery and no amazing customer service.
After order need it to change address and this was quick respond and no problem.

Once received - asked for vat invoice was send very quickly.

Definitely will be back!

Thank you.

6 August 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing! So pleased you had a great experience. Thanks so much for the review and feedback x

Rated 3 out of 5 stars

Nice but overpriced

Had to chase delivery. Lights are nice but over priced

28 August 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Debbie, I am so sorry that you had to chase for delivery, I think your lights were slightly delayed arriving into us. If you are not happy with them, please do let me know as we can organise for them to be returned. We want you to be happy with your purchase.

Rated 5 out of 5 stars

The lights I ordered look fantastic

The lights I ordered look fantastic. Perfect coverage and colour. Very sparkly ✨️ 💖

26 August 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you are loving your lights Fiona! Thanks so much for the review, it is so appreciated.

Rated 5 out of 5 stars

Great customer service when I had an…

Great customer service when I had an issue with one of their products.
I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you don't get loads of light from it but it's more of a decorative piece. The Green lamp seemed to have a faulty connection, it flickered and went out every time I used it. I emailed their customer services and a lovely lady called Grace got back to me, asked for a short video of the problem and then immediately sent me out a new lamp. I appreciated that she solved my problem so quickly. And the lamps themselves are a nice product.

3 August 2026
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for your review and so pleased Grace looked after you so well and you love your lamps x

Rated 5 out of 5 stars

Lovely leaf stake lights.

The lights arrived very securely and ethically packaged (no plastic). The lights worked first time and were very easy to set up. They look beautiful in large plant pots in our garden.

14 July 2026
Rated 5 out of 5 stars

Gives the WOW factor!

We absolutely love our solar dandelion lights. They add a definite wow factor and finish off our garden scheme beautifully. The company was extremely helpful throughout the process providing a professional, efficient service. We would definitely order from them again and recommend others to do so.

15 July 2026
Rated 5 out of 5 stars

The light arrived quickly

The light arrived quickly, it was a gift and the recipient loves it. Love that it has solar or battery option. Would definitely buy again

7 July 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review, it is so appreciated. So pleased you will be back.

Rated 3 out of 5 stars

Such pretty lights and look great by…

Such pretty lights and look great by day- not that bright at night though..
Great they have optional battery use for indoors-fab
Disappointed in how long they took to arrive! Did not arrive in the first week- 2/3 weeks before I received them- had needed for a party occasion
However, have seen some more lights and hope to buy and receive sooner this time!!

2 June 2026
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Reply from Sparkle Lighting

Thank you for your review Lesley! So sorry for the delay getting these too you as they were delayed arriving into us. We normally always try and dispatch within 24 hours.

Rated 5 out of 5 stars

This is my third set of lights from…

This is my third set of lights from you. They are very unusual and beautiful. I love them all. I bought the most recent ones for a gothic lantern and placed them in the bottom. Stunning.

5 June 2026
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much Susan for being a great customer and for the fantastic review. It is so appreciated and helps so much. x

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