Sparkle Lighting Reviews 284

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful appearance and high quality, often describing them as stunning and elegant. Many people appreciate the wide selection of lighting options available, suitable for various indoor and outdoor settings. Reviewers frequently mention the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. However, some customers experienced issues with faulty products, including lights that stopped working shortly after purchase, and found the return process inconvenient. A few other people also felt that some items were smaller than expected or had design flaws like inaccessible on/off switches or tight battery compartments.

What people talk about most

Product

Reviewers mention positive feedback about product, often describing them as beautiful, stunning, and unique,... See more

Quality

People report positive experiences with product quality, describing items as beautiful, stunning, and lovely,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them. Helpful communication throughout the return process and my money was refunded promp... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was sent an incorrect item

I was sent an incorrect item. I emailed to let them know but as yet, have not even received confirmation of my email

3 November 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hello, I am so sorry about this, I wonder if ended up in junk mail. Could you email me again on info@sparkle.lighting? Let me know here when you have done it and i will sort this for you.

Rated 5 out of 5 stars

Amazing products and customer service!

Apart from the amazing quality of the lamps (which look fab in my living room), the customer service is absolutely brilliant. I would not hesitate to recommend Sparkle - really impressive!!

2 October 2025
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Reply from Sparkle Lighting

Thanks Jen for the amazing review. You have made my day. Thank you

Rated 4 out of 5 stars

Very pretty lights

Very pretty lights, a little brighter than expected but still look great.

3 October 2025
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Reply from Sparkle Lighting

Thanks Sarah for the review, it is sp appreciated.

Rated 5 out of 5 stars

Adorable lights & great customer service!

I'm so happy with my silver cluster lights which adorn a large mirror and completely elevate the whole space. Excellent personalised customer service by the delightful owner herself (Thalia) and quick delivery resulted in a great overall five star customer experience, so rare to find these days! :)

8 October 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the fantastic review Meena! So pleased you love your silver cluster fairy lights.

Rated 5 out of 5 stars

Lovely product, great service

Easy to use website, fast response to queries, quick delivery. The product is really fantastic and looks great in our wine bar.

9 September 2025
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Reply from Sparkle Lighting

So pleased they have worked out perfect, thanks so much for the fantastic review.

Rated 5 out of 5 stars

Gemstone Fairy lights

Ordered these as a gift but they are so beautiful ……. I might just keep them for myself! Will definitely get some myself if I don’t!

2 September 2025
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Reply from Sparkle Lighting

Amazing! So pleased to hear that you love them that much! :)

Rated 5 out of 5 stars

Great quality

Great service and beautiful lights

8 August 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks for the lovely review Emma! So pleased you love your lights.

Rated 5 out of 5 stars

Stunning Sparkle candle trio

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmth / flicker of the fake flame to suit the mood and atmosphere. I regularly buy from Sparkle - have been obsessed with their beautiful rimmed cordless glass lamps for the past 2 years since discovering them on the website and ended up buying a few of them to place around my home. Huge thanks to the fantastic team at Sparkle for their superb creative buying choices and offering such a wonderful range of products for both indoor and outdoor lighting. Really classy, uniquely designed products and at incredibly reasonable prices too.

16 July 2025
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Reply from Sparkle Lighting

Suzi, you have made my day and month. Thank you so much for the amazing review. I so appreciate it.

Rated 5 out of 5 stars

Excellent customer service

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights are perfect (long indoor cluster lights) and look lovely along the high ceiling of a dark bedroom. I definitely recommend.

4 July 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the fantastic review! It is so appreciated. I would love to see a photo of them in situ. x

Rated 1 out of 5 stars

I ordered 10 days ago and item still…

I ordered 10 days ago and item still not delivered

1 July 2025
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Reply from Sparkle Lighting

Hi Tanya, We sent your order on 1st July as we discussed yesterday. It looks like something has gone with the shipping and I thought we had agreed that we would send another one on Wednesday if this one still hadn't turned up. Let me know in the morning and we will get a replacement out to you. Warm wishes Thalia

Rated 5 out of 5 stars

Great light

Great light, with great communication and really well packed. Thankyou

25 June 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Mathew! Thanks a lot! So glad you loved the light and had a smooth experience with us. Really appreciate your kind words!✨

Rated 5 out of 5 stars

Excellent customer service

Rapid delivery, follow up email to check goods had arrived safely, product description very accurate. Would recommend and would order again 🤩

20 June 2025
Unprompted review
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Reply from Sparkle Lighting

Hi there! Thanks so much for the lovely review! Glad everything arrived quickly and matched perfectly—hope to see you again soon! ✨

Rated 5 out of 5 stars

Bought the Pom Pom lights after…

Bought the Pom Pom lights after admiring them for so long. So happy with them. Beautifully packaged and added warmth to the livingroom. Would highly recommend this little business. Love adding some sparkle to my home and these lights are a lovely change from the fairy lights.

15 June 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Eleanor! So happy the Pom Pom lights were worth the wait—they sound perfect in your living room! Thanks for the kind words and for supporting our little business! ✨

Rated 5 out of 5 stars

Love this local company and its products

The service and product are very efficient and beautiful respectively. I’m so happy with the lights that match the description perfectly. I’d buy again, and regularly go to Sparkle for my decorative atmospheric lighting.

27 May 2025
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Reply from Sparkle Lighting

Hi Mel! Thanks so much for the lovely words! We're thrilled you love the lights and keep coming back to us for that extra bit of glow. ✨

Rated 5 out of 5 stars

My first time ordering from Sparkle…

My first time ordering from Sparkle Lighting. Very prompt delivery and lovely products.

2 June 2025
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Reply from Sparkle Lighting

Hi C! Thanks so much for your first order! So glad you loved the products and the speedy delivery. Hope to see you again soon! ✨

Rated 5 out of 5 stars

Lovely lights and great service

Lovely lights, great company to buy from. Updates and communication good and clear.

2 June 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Pam! We're so glad you loved the lights and felt well looked after! Thanks for the kind words and support!✨

Rated 5 out of 5 stars

Return customer. Love Sparkle!!!

This is my second time ordering from Sparkle. The first was to add the charm of the dandelion yard art for my daughter’s wedding rehearsal dinner. Absolutely perfect!
I wanted to add more. I bought three of the same.
The communication updates are great (I live in the US). Shipping and handling fantastic.
And I even got an email saying that it looks like my items arrived and she was checking to make sure all was well.
That’s great customer service!
You won’t be disappointed buying from :
Sparkle!

12 May 2025
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Reply from Sparkle Lighting

Amazing Anna! I hope the wedding went well. Thanks so much for the fantastic review, it is so appreciated. x

Rated 5 out of 5 stars

Love my new lights from Sparkle

Love my new lights from Sparkle.
Not my first purchase from them and their products and service never fail to impress.

12 May 2025
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Reply from Sparkle Lighting

Hi Mr Noble! It’s always a joy to have you back! So glad you’re loving your new lights—thanks for the continued support! ✨

Rated 5 out of 5 stars

Good quality product and service

Quick delivery, well packaged, good quality product. I've purchased so many battery-powered lights, and they are always of such poor quality. Finally, I have something that looks nice and doesn't destroy the battery within seconds. Thank you

21 May 2025
Unprompted review
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Reply from Sparkle Lighting

Hi GP! So glad you finally found battery lights that look great and last! Thanks for your lovely feedback—it really means a lot! ✨

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