YardMaster International Reviews 248

Yardmasters are a great family who will work with you regarding your lawn. Candice and Joel are always at the ready to help and their rates are more than reasonable. I'd be lost without them.

Ordered shed online, very easy, with regular update of delivery. Arrived on time but caution the box was tall but narrow and extremely heavy. Shed comes in multiple pieces that all have to be screwed together. Most pieces were numbered although not all. Instructions clear enough with a little studying as you go, similar to any item that needs construction at home. Our shed was quite large 10 x 4 so had two people constructing, took nearly all day, as stated don’t do it on a windy day the individual pieces are very light. Lots of screwing so use cordless if you can. Quality okay for the price.

The level of information on delivery is poor. Delivery going to be late and basically was told like it or lump it. Extremely curt customer service bordering on rude. I cannot recommend this company in any way
Your reply states it was delivered in the 10 window. It was not it came on the 11th business day

Just erected my new shed and am very pleased with it, looks great , and delivery and ordering were very good, highly recommend

We bought a yard master castleton metal shed from A1 sheds last September . But didn't have the opportunity to build it until last week mainly due to the weather . It's not the easiest shed to build and is definitely a two man job . It took around 6 hours.
However on completion , one of the sliding doors had a small dent which meant we couldn't close it properly. We contacted Yardmaster and they could not have been more helpful and immediately sent us a replacement .We have nothing but great things to say about them and from that alone we would highly recommend them as a company . Our only negative comment on the shed is that the sliding doors don't slide smoothly as we would expect . They would be better suited to having drawer runners . But we did grease the frame which helped .

My son bought a new shed through Argos. He wanted to add a lean too for a log store. I contacted Yardmaster and communicated with Orla. The additional panel was sent free of charge via FedEx which wouldn't have been cheap. I couldn't fault the customer service at all, amazing service from start to finish. The shed is amazing also.

There is nothing more I like than being under house arrest as a time slot was given from 7am to 6pm.
Only to find that no one turned up after I took a day off work to wait for delivery and with no explanation of why it did not deliver on the day they said they would. Now I suppose I will have to take another day off if and when they decide to deliver.
Sorry but not impressed so far but on the other hand they did take the money pretty quickly, if I could I would leave no stars but I have to give 1 star for the review. It is my fault for not viewing other reviews (average 2.2 stars) never again will I buy from this company. Now not going to deliver until Monday 20th so on that I have cancelled the order and getting a full refund. People who may be reading this you have been warned.

I went online looking for the white washers, as I did not find them I sent them an enquiry email. Was advised to purchase the black washers and the white washers were dispatched together. The following day I received the item. Great service.

A school brought one of your metal sheds and asked me to put it together,absolutely shocking. They obviously didn’t look at the reviews

Poor delivery, poor build instructions

I have just completed the assembly of a yardmaster 10ft x 6ft apex roof metal shed. I should say that I am a mechanical engineer with 25 years experience in the aircraft industry so it could be said that I have a head start in the assembly process.
Firstly I would say the instructions are detailed and need to be throughly studied before starting, I had to read the instructions three time before I was happy to start.
After checking I had all the required components and they were in good order (there are lot of components and fixings)assembly commenced on a level concrete base.
I had the optional floor kit to keep the contents dry.
Assembly took 2 full days working on my own, it would have been easier with two people.
During assembly the shed is very flimsy, it is not until the assembly is complete does the shed become secure.
The finished shed is sturdy, watertight (garden hose used to test for leaks) and should last for many years as the steel is zinc coated.
Assembly is straight forward if you are prepared, have patience, follow the instructions to the letter and take your time.
During assembly I would recomend frequent checks to ensure the assembly is square and level.
I fully understand that everyone may have different skill levels but I have to say I enjoyed building the shed.

Possibly the worst assembled product possible. Instructions were totally wrong, unreadable and totally confusing. I had to think on my own feet and was trial and error. Pannels were out of alignment. Its flimsy. Terrible packaging. Awful. Do not purchase. Doors are flimsy and dont open and shut properly

For ORLA, i kept to my word! Customer service in Ireland is IMPECABLE!
I've read what others have written & i dont believe them! Because we've had a door runner break on our Emerald deluxe after over 25yrs, now thats a boast for yardmasters ;-)
Orla replied the next day cos i emailed @ night. I replied & within a cpl of hrs she'd stopped drinking her Guinness, taken her feet off the desk & replied back again, & thats in-between answering all the other calls she's getting.
We always remember we're not the only ones in the world with questions! (& keeping the mgr fed with his tea & biccys lol, hope her mgr likes that?)

Well! The runner that we've got they cant supply but she told me where to go (theres a joke there lol) to get what we needed at a very reasonable price, £5.89. with new nuts, bolts & washers inc.
Now hows that for customer service? We can only say FIRST CLASS! As the saying goes, She went Above & beyond, you dont get any better than that!

Hmm? Well you do, you get Orla, she's got a sense of humour whilst still being very professional!

P.S. We bought a pent 8x4 a little while back to hse our hens feed & it went together a dream & its waterproof so dont be put off by these so called engineers who cant put a Yardmaster up properly lol!
Yardmaster you're the best by far!

Date of Reply to Yardmasters Response 19/3/26 Dear Yardmaster, nice to see a human reply rather than AI for a change! It shows you have feelings for your customers whereas AI (Absent intelligence lol) doesn't have feelings. We read your reply to our hens & they're having a clucking good time thankyou ;-)

Poor quality . Not fit for purpose . Customer services unhelpful and rude . Same as Argos . Do not buy one of these sheds as your be wasting your money .

Just finished building a shed bought from Bricomarche in Normandy. Process was complicated by mismatching boxes of parts being supplied. Eventually sorted with the help of Bricomarche and Yardmaster customer service when we eventually got through.
The initial instructions/schematics were OK, but soon diverged from reality on the ground. It's a budget priced oeoduct but missing part numbers, incorrect processes etc should not be ignored. However as soon as we ignored the manual, apart from basic identification, assembly proceeded reasonably well. Only one area required a few new holes to be drilled and this could be down to tolerance build up. Not sure I'd use them again, unless there was a significant improvement in instructions/schematics

I would not buy from these people, directly or indirectly through a 3rd party like Argos. The product is faulty and is of low quality, including miss leading measurements and poor construction parts. Contacted the company directly to correct the problems and all we got was as rude, arrogant and patronising answers. Avoid, avoid, avoid!!

I have to say that this experience in DIY was the worst in my life, and I regard myself as a competent person with an Engineering background in the military aerospace industry, imagine my response when I saw the pile of scrap metal in the 3 boxes, which one reviewer said was stronger than the shed.

We wasted our money a the top of the line (hah) 10ftx 17ft.
Parts missing, parts mis-labelled, holes in parts misaligned or non existent.
We had to drill holes in a whole part that did not have any at all, so transferring the measurements from another part took time and was really frustrating, and very annoying.
Most of the construction was using tiny self tapping screws, most should have been at least the next size up in length and width, even that is borderline.

We have found that there where some parts missing, and some part's incorrectly labelled which caused a lot of confusion, however, after contacting them. they sent a replacement, if we had done this now, most of the garage would have had to be replaced due to poor workmanship or machine tooling.

The manual does not help, using less than useful text, just crappy drawing's that are not accurate.

This was the start of a nightmare:-

The whole front and rear roof apex triangular panels X 3 did not align and when offered to the equally appalling front door frame and rear panel!! The doors do not fit the aperture, the rear did not fit with the side panels.
The doors are so bad that they are a security risk, how the hell am I supposed to close one door using 2 internal flimsy drop bolts, THEN, close/open the other one, with one on the inside? not 2 latches, non on the outside, it is physically impossible?

The panel gaps are atrocious, nothing align's, on the roof, the side panel's or, anywhere,it is just shocking.

Why only 13 fixing bolts and washers when there are actually 17 holes in the base frame, I bought 4 more bolts and washers and used the holes already there.

The translucent panels in the roof did not have ANY holes or method of fixing, according to the manual only one side of the roof is shown, the other side is totally the opposite.
Today 23/10/25, we have 50 mph winds and heavy rain, when i went into the structure, I cannot call it a garage anymore, there was water everywhere, dripping down ALL the panels on the sides AND the roof.
I cannot even think of putting my prized car into this structure that I cannot even get into, refer to above.
The structure leaks like a sieve, it is wet, draughty and a liability.

It is NOT fit for purpose in any way shape or form.
I want answer's as to why this batch went so wrong, a Friday job maybe?

This structure took over a week, not the 8 hours to put together.

I AM NOT HAPPY.

I can understand the criticism of these sheds, as they
do have challenges in construction but this has to be balanced against the price and finished product. The instructions are useless and I would suggest they invest in redoing. Watching the YouTube video certainly helps. There are a lot of screws and great care is needed when screwing together as the metal is thin. It took 2 days for 2 experienced DIYer's to construct. Everything appears flimsy until completed when rigidity is perfectly acceptable and does look good. We had a downpour just after construction and no leaks.

I bought this on eBay from yardmaster product returns at £249 for a 9' x 7'. In comparison, last year for a similar amount I bought an overlap log store which I had to add so much interior bracing and lining to I might as well have built from scratch.

Ultimately, these sheds are very much made to a budget but for the sake of some effort we have a watertight and perfectly good looking shed at a reasonable price.

Whilst the customer service was actually very good (thanks Pauline), the actual products are dreadful. Avoid at all costs. You WILL be sorry if you buy one of these. There isn't a single component that can be described as quality, the screws supplied wouldn't hold a wendy house together you WILL need to buy proper ones (Tech Screws for the roof for sure). The instructions MIGHT be ok to light a fire with but will be of no use at all to build this monstrosity. I know it is cheap, but it is still a waste of money. Holes are miss drilled or missing, panels don't fit, have holes where they shouldn't, the doors are a jokes, and so it goes on. Awful

If I could give it a zero I would!
I purchased the Yardmaster 10x6 metal shed for my elderly parents, I just wish I had read the reviews beforehand. Disappointed is an understatment. No reflection on Shedstore but this product can only be described as shockling rubbish. Never in my life have I seen so many pieces to put together, materials were cheap and flimsy, with dangerously sharp edges. I wouldn't even bother with the instructions included, whoever put them together should be shot. Found the YouTube video more understandable. After 3days of watching, pausing and rewinding mixed with tested patience. We opted for a metal shed, purely with the view of being low maintenance, but I honestly think we should have just stuck with what we know. I will never go for a Yardmaster shed again and will definitely do my homework next time. A total waste of money.