James was very helpful. He was proactive in helping me make a decision regarding the purchase.
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SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible. We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.
Contact info
Portglenone, BT448DT, Belfast, United Kingdom
- (0333) 7721 109
- sales@sparetoolparts.co.uk
- sparetoolparts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 2 weeks
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Roybi belt sander when they were good quality tools
Very helpful and knowledgeable, helped sort out parts for my Roybi belt sander. When they were quality tools .
40 days to receive the wrong item
It took 40 days to receive my Order. I was only notified after payment had been made that the Items was not in stock and that delivery would therefore take longer. Nevertherless the Items has now arrived, unfortunately insted of the right-hand component the left was dispatched. A rating of minus five stars would be what this seller deserves

Reply from Sparetoolparts
Knowledgeable assistant easy to deal…
Knowledgeable assistant easy to deal with
Excellent company
Excellent company, they sourced and delivered the parts I ordered for my very old Makita jigsaw which has renewed it's functionality like new again. Well done Sparetoolparts!😃👍
Probably the smartest scammers don’t…
Probably the smartest scammers don’t buy anything from them . Bought item never showed just excuses

Reply from Sparetoolparts
Absolutely rubbish waiting nearly 2…
Absolutely rubbish waiting nearly 2 weeks for part and still no part had to request refund there over priced compared to other sellers won't be useing again

Reply from Sparetoolparts
You can't beat a real live person! Although I used what looked like a…
Although I used what looked like a chat-bot, I was delighted to reach a real person. James was knowledgeable and gave great advice. I sent over a photo and James was able to identify which parts I needed and I was able to fix the chainsaw.
Ryobi sander spare base
When I ordered last week it didn't say out of stock at checkout. Only after I paid. Said 10days to get one from Ireland then they have to post to us . No good for me I need it now. Sent emails to ask for refund no reply
Endless phone calls nobody answers. Dreadful service as there is no service

Reply from Sparetoolparts
Very helpful
Very helpful, explained the process to find the parts we needed.
Excellent customer service skills
States item is stock when its not
States item is stock, but then sends email saying its not in stock but has been ordered from manufacturer, which i could have contacted direct myself. Avoid.

Reply from Sparetoolparts
"stock" item are not always in stock - you may have to wait weeks
"stock" item are not always such, been waiting three weeks for a ryobi flange washer - avoid this company

Reply from Sparetoolparts
Still waiting
Still waiting, nearly 3 weeks. Seems they don't carry stock. Ended up buying a new tool.
James was very helpful.
James was very helpful.
He was proactive in helping me make a decision regarding the purchase.
Very helpful good manners clear…
Very helpful good manners clear understanding of my needs overall excellent
James was very helpfull he solved my…
James was very helpfull he solved my problem straight away I tried other companys they were not interested Sparetoolparts and James ordered my part it will be with very soon I am very very pleased.
Very friendly service when I telephoned…
Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower.
Good delivery time.
The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch cable needs to be replaced.
I would definitely recommend seller.
Quick, efficient and friendly customer service
The sales assistant was friendly and helpful. He displayed an excellent knowledge of products and was able to organise our order quickly and efficiently.
Extremely helpful and knowledgeable on…
Extremely helpful and knowledgeable on the parts I required, thank you!
Sparetoolparts are an absolute gem of a…
Sparetoolparts are an absolute gem of a find....if you dont mind repairing your own tools then James is gold he knows his stuff...they have parts for all tools and is a great help....highly recommend i will continue to use him in future repairs....many thanks
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