After being let down by the NHS I went to South face where Dr. Helen Robertshaw came up with a plan to resolve the issue. The procedure was undertaken on time and the issue resolved. I would not hesi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Contact info
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, United Kingdom
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From booking an appointment to arriving…
From booking an appointment to arriving there to my consultant everything was excellent

Reply from Southface Dermatology
Caring ,knowledgeable staff
The staff are knowledgeable , caring and have an eye to detail .I would highly recommend them, they went beyond for me and continued to assist in dressing of the wound from a carcinoma procedure ,in Jan 2024 and I am back again says it all … cannot fault .

Reply from Southface Dermatology
Hydra facial treatment
I had the signature hydrafacial with Amanda Capriani. I was impressed with how Amanda talked me through all the techniques she was using and her patience with my questions. My skin felt wonderful afterwards and I will definitely be returning! Thank you! Rebecca Earl

Reply from Southface Dermatology
CRYOGENIC TREATMENT
20/10/25. I was seen on time. I was a little worried that my skin issue might be more serious than it turned out to be but the consultant was professional, reassuring and friendly, explaining the process clearly and it was exactly as described. You can't ask for more.

Reply from Southface Dermatology
The place to go for any skin related concerns
I cannot recommend Southface Dermatology,Dr. Helen Robertshaw and her team highly enough. Over the past 12 months I have undergone various treatments under the guidance of Dr. Robertshaw all of which have been successful. Throughout the whole process every aspect of dealing with Southface has been totally professional

Reply from Southface Dermatology
I was very pleased with my consultation…
I was very pleased with my consultation with Dr Luna. She was very kind and professional and explained my treatment. Highly recommend them.

Reply from Southface Dermatology
Dermatology and thread vein treatment
I've had 2 separate treatments and I must say the whole experience has been fantastic. Great staff, friendly and professional.
I highly recommend Southface.

Reply from Southface Dermatology
Lovely team of real experts
Nurse Amanda does an amazing job at explaining the process of a procedure and providing suggestions/options. I’m always thrilled with the results. The Southface team are lovely - welcoming and friendly - special shout out to lovely Anne

Reply from Southface Dermatology
Excellence throughout the whole team
Excellence throughout the whole team, experts and so very kind and courteous. You couldn't ask for more

Reply from Southface Dermatology
I always feel in good hands here..!
I always feel in good hands here..!
The staff are all so friendly, professional and knowledgeable.
Thankyou ☺

Reply from Southface Dermatology
charming staff Helen was amazing 10 out 10…
charming staff Helen was amazing 10 out of 10
Michael cope

Reply from Southface Dermatology
Great experience
Great experience with Dr Robertshaw and also the lady that picked up the phone was very helpful.

Reply from Southface Dermatology

Reply from Southface Dermatology
digital mole mapping
The nurse was very knowledgeable
the technology was excellent
i was happy i now have a baseline record of my skin, any further issues , i can refer to this report and it would help any further follow ups and treatments, if required. reassuring i have nothing that needs treatment presently.

Reply from Southface Dermatology
Great care from Nirse Nikki
The kindness, understanding and empathy from Cancer specialist Nurse Nikki was a totally reassuring experience
The comprehensive consultation and swift treatment are exemplary of a perfect service

Reply from Southface Dermatology
Well worth getting checked.
Always professional, friendly and caring. Well worth getting my skin checked.

Reply from Southface Dermatology

Reply from Southface Dermatology
Removal of unsightly skin lesions
Very thorough and informative examination delivered with sensitivity and empathy. This was followed up with a very comprehensive letter with a full explanation of the treatment given accompanied with useful advice . Have no hesitation in recommending Southface to anyone with skin problems.

Reply from Southface Dermatology
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







