Great customer service. Bought some TWS headphones last year and had a problem with them in the last couple of weeks, contacted the company and was sent replacements in a couple of days under warranty... See more
Company replied
Sourced Electronics
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Postage was fast audio quality and bass are good but it’s downhill from here. When watching YouTube there is audio latency the video and audio aren’t synced. When looking at the batteries on my iPhone... See more
Company replied
Received my i200 tws in super fast time, and works fantastically! This company without doubt has the best customer service support I’ve ever come across via online purchases ! Louise all the best and... See more
Company replied
Great customer service!!! Awesome headphones for next to nothing. Louise is amazing, very helpful and replies to emails in no time. I highly recommend Sourced electronics.
Company replied
Company details
Information provided by various external sources
On-trend Electronics & Gadgets At Affordable Prices. Sold & dispatched from the UK.
Contact info
Scarlet Close 21, E20 1FL, London, United Kingdom
- customer-services@sourcedelectronics.co.uk
- sourcedelectronics.co.uk
i100
this is not a review, but when will the i100 TWS be back in stock as they look really good??
24 January 2020
Unprompted review
Reply from Sourced Electronics
Hi Lucy, hope you are well.
Unfortunately, we no longer stock i100. However, we do have i200 and i500 available.
Louise
Good experience
Good price, quick delivery, good communications, would use again.
23 January 2020
Unprompted review
Reply from Sourced Electronics
Thank you Graham, much appreciated : )
It was broken when I received it
22 January 2020
Unprompted review
Reply from Sourced Electronics
Hi Susan, I'm sorry to hear you had an issue with your order. I was not contacted or made aware that there was an issue. However, if I was, I would have happily provided you with a brand new replacement or a full refund.
We conduct thorough quality checks, but we prefer to send all items factory sealed. I will be letting the factory know that your item was broken/faulty when you opened it.
Please feel free to contact me on customer-services@sourcedelectronics.co.uk to discuss the matter further.
Apologies again.
Louise
Quick delivery and good product
Quick delivery and good product, very pleased.
10 December 2019
Unprompted review
Reply from Sourced Electronics
Thank you, Alison, apologies for the delay in replying to your review : )
Amazed!
These headphones are amazing and super quick delivery definitely recommend purchasing for sourced electronics!! They were that good that I placed another order once I received my Bluetooth headphones.
7 December 2019
Unprompted review
Reply from Sourced Electronics
Thank you Mariam, I'm glad you are enjoying the earphones : )
why do the air pods not work in pocket
why do the air pods not work when there in your pocket also how do i send them back
3 December 2019
Unprompted review
Reply from Sourced Electronics
Hi Kyle,
I replied to your email asking for you to send over your order details, so I could find your information and what earphones you have purchased.
I'm more than happy to find a solution but need the above information to do so. Feel free to reply to my email (sent about 30mins ago, in response to your initial message) or email me directly on louise@sourcedelectronics.co.uk.
We can try a number of troubleshooting procedures and if they do not work, I'm happy for you to return them.
Louise
Reply from Sourced Electronics
Thank you, I'm glad your son is happy with them : )
Buy from them. Brilliant Customer Service
I had an issue with my I200s but Louise was extremely helpful and managed my issue very profesionally. This is what customer service should be. A virtuous and friendly manner to solve issues that the customer faces.
1 November 2019
Unprompted review
Reply from Sourced Electronics
Thank you ever so much. I'm glad we sorted everything out in the end : )
My headphones broke withings a week…
My headphones broke withings a week after the 30 day warranty
28 October 2019
Unprompted review
Reply from Sourced Electronics
Hi Honest opinion, hope you are well.
I'm sorry to hear you have had a bad experience with Sourced Electronics. We want everyone that shops with us to have a positive experience.
Did you contact us when these issues arose? As we would have tried to help troubleshoot the issues, send you a replacement or offer you a full refund.
Are you able to contact me directly via louise@sourcedelectronics.co.uk, so we can discuss the issue more thoroughly?
Many thanks,
Louise
Blue tooth air to ear plug.
Found product required, and ordered very easily.
Arrived safe and speedily.
Helpful advisor too.
Process found to be very straight forward, and product good quality and competitive pricing.
27 October 2019
Unprompted review
Reply from Sourced Electronics
Thank you Pernet, I'm glad the process was seamless : ) - Louise
Purchased i10 earpods for my daughter…
Purchased i10 earpods for my daughter her friends where so impressed with the quality they all got some for themselves, great quality and a fantastic service.
26 October 2019
Unprompted review
Reply from Sourced Electronics
Thank you Lee, apologies for the very late reply to your review : )
Excellent customer service & product
I purchased the i10 headphones for my son a few months ago from Sourced Electronics and was really happy with the product and customer service so I bought another set for my other son last week and when they arrived one headphone would not work. I emailed them and recieved a reply by Louise straight away and a replacement was posted with no hassle at all. I would highly recommend the product and their customer service is excellent
21 October 2019
Unprompted review
Reply from Sourced Electronics
Hi Hayley, I was glad we could get it all sorted in the end. Thank you : )
Reply from Sourced Electronics
Thank you Alfie : )
Great product
Great product. Fast delivery. An excellent alternative to Apple AirPods. Would fully recommend.
11 September 2019
Unprompted review
Reply from Sourced Electronics
I'm happy you love your product, thank you Martin : )
TWS i10 EarPods
I received a set of TWS i10 EarPods which were excellent, unfortunately the right EarPods wouldn’t charge properly. I contacted Louise at sourced electronics and organised for them to be returned for an exchange. I can’t fault the service I received and would highly recommend Sourced Electronic based on the service I got.
11 September 2019
Unprompted review
Reply from Sourced Electronics
Thank you Steven, I'm glad we got it all sorted.
Very helpful service
Very helpful service and replaced without question a faulty EarPods. Excellent service, thank you.
11 September 2019
Unprompted review
Reply from Sourced Electronics
Thank you Guy : )
Product came quickly
Product came quickly, in good packaging. Nothing negative
5 September 2019
Unprompted review
Reply from Sourced Electronics
Thank you, Kian : )
Reply from Sourced Electronics
Thank you ever so much : )
Reply from Sourced Electronics
Thank you, Scott : )
Excellent customer support
We har some delivery, but Sourced Electronics resolved it in a very good way and kept us informed all the way. Things can always go wrong and the important thing is how you fix it.
4 September 2019
Unprompted review
Reply from Sourced Electronics
Thank you Antonio, I was glad we finally got it resolved and you received the items.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.