I'm a keen gardener but have only just come across this company. Ordered 3 x Agapanthus - impressed with their speedy and personal customer service and also with the plants when they arrived - exactl... See more
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Company details
Written by the company
An edit of stylish garden looks delivered to your door, tailored to your garden conditions.
Contact info
Unit 8, Menin Works, CR4 3HG, London, United Kingdom
- hello@sotogardens.com
- sotogardens.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
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Great service and the plants are in…
Great service and the plants are in good conditions. They are happily settling in our garden and can’t wait to see them in spring.
Another great experience with Soto
Another great experience with Soto, quality plants delivered
Fantastic quality plants all came…
Fantastic quality plants all came really quickly. Great service and good value for money. Would highly recommend
Very good quality, highly appreciated
Nice flower with good delivery, my family like your company's product. Thank you very much. Especially the flower pot.
Very impressed by the service
Very impressed by the service, plant quality and flexibility in allowing me to swap the variety of hydrangea. My plants are in and looking fabulous!
Beautiful plants and arrived in perfect…
Beautiful plants and arrived in perfect condition. Quick delivery too.
Plants were well packed
Plants were well packed, instructions with video and written on their site were very helpful, communication was excellent. Highly recommend. Now I pray my garden grows 🙏🏼
Great communication from the company…
Great communication from the company and responsive follow up when I made contact. Looking forward to seeing how the plants develop in their planted space.
Absolutely fabulous company and plants
Absolutely fabulous company and plants. I was a difficult customer as I wanted to order the Soto White but have a little pink added. I also needed a little help as the new bed was going to be directly outside an annexe that we've created for my octogenarian mother who still needed to be able to see the rest of the garden and garden birds. The team were all wonderfully helpful.
When the plants arrived they were packed really well. They were all super healthy and established enough to look good when initially planted.
I really can't recommend them highly enough. Brilliant.
My order arrived well packaged ,plants…
My order arrived well packaged ,plants etc good healthy plants. As usual an excellent service.
Genius concept, great plants
Great plants - all arrived on time and in excellent condition. All are thriving. Can’t wait to see how it all looks when they start to flower but so far, very impressed. As a non-gardener - this concept is a dream, someone else telling me what to plant and where. Great value as in the past I have spent £100’s in garden centres with no idea what I was buying except for liking the colours! Now I have a planned bed and am thrilled.
Customer service exceptional
Customer service exceptional, communication exceptional, quality of plants exceptional.
Thank you SotoGardens, looking forward to purchasing my next border collection.
Great quality plants and packaging
Great quality plants and packaging. I love the whole concept as I have magpie tendencies at garden centres which don’t make for a cohesive border 😂. I will be buying more! Thank you
Excellent
Very good. Easy to order. Delivery very quick. Extremely well packed.
Plants were young but it is the front end of the season so in some instances the roots have not had time to fill the pot. The plants are very healthy.
Premier quality
I recently placed my first order with this company
I order was packed extremely well and the quality of the Rose bush premier.
I will most certainly be buying from them again.
Chelsea London
Another great Soto experience
Another great Soto experience. I had a few questions before ordering and the team were very helpful. Plants arrived very well packaged and within the time frame. The planting plan was easy to follow. Quality of plants great as always, I look forward to watching them grow throughout the spring. I’ll be back for
more.
Not as shown in the ads
Totally different experience than the ad highlighted reviews unfortunately - plants much smaller than photos depicted, bone dry in the boxes and poorly looked after. Wouldn’t shop here again - much more expensive than a garden center and not mature plants
Pet friendly border
The plants look healthy, but the geraniums are very small and not particularly good, they were also packed under heavy plants so were very squashed and flattened when removed from the packaging , just hope they will grow ! Expensive plants for what you get . The plan on how to plant , however is good and helpful .
Absolutely love the concept of Soto’s…
Absolutely love the concept of Soto’s pre planned and purchase planting schemes.
I’ve now bought twice from Soto garden and would highly recommend their, plants, plans and custom service.
Did you know they can even help you with a difficult area of your garden with a refundable plan for your unusual shaped garden border if you purchase plants from them afterwards.
I found questions were answered within a day or so, delivery was on time as expected and communication was very good.
I highly recommend them.
My plants are slowly going in and look good but can’t wait for them to show off very soon.
Congratulations Soto.
I’ll be back.
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