SonnyAdam LTD Reviews 

298
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and genuinely helpful, often going above and beyond to ensure a smooth process. Many people highlight the outstanding customer service and transparency, noting that the team made them feel at ease and provided top-tier support. Reviewers are often very happy with their purchases, describing their new cars as amazing, in perfect condition, and driving beautifully. However, some customers also noted issues with the quality of their vehicles, experiencing faults shortly after purchase. A few other people also felt that communication was poor, with reports of unreturned calls, lack of replies to emails, and unprofessional conduct from some staff members. There were also instances where cars were not properly prepared for collection or had issues with after-sales support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the outstanding, amazing, and... See more

Product

Clients share ambiguous opinions on product quality, with some reviewers expressing high satisfaction with... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting significant... See more

Quality

Consumers find quality to be negative, with many reporting significant issues with vehicles shortly after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager p... See more

Rated 5 out of 5 stars

I was looked after by Hamza at Sonny Adams, great experience. Called up on the day and turned up and took the car for a test drive within minutes. Sorted out my car, my warranty and took care of any q... See more

Rated 5 out of 5 stars

Bought a Volvo from Sonny Adams, and Hamza was amazing throughout the whole process! Even though my credit wasn’t the best, he managed to get me approved with a great rate and worked out an incredible... See more

Rated 5 out of 5 stars

I purchased my new car and part exchanged today, and I couldn’t be happier! The entire experience was smooth and completely stress-free from start to finish. The staff were super friendly, professiona... See more


Company details

  1. Used Car Dealer

Written by the company

Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(298)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AT ALL COSTS!

Returned the car within two weeks due to issues, and it took weeks of chasing just to get my deposit back and the finance cancelled. Communication was poor and full of excuses.

To top it off, my USB-C charger and blind-spot mirrors left in the car were never returned.

Overall, a stressful and disappointing experience — would not recommend at all.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Got my car delivered to my from Sonny…

Got my car delivered to my from Sonny Adam, great communication by the team especially Hamza, they facetimed me to show the car before the delivery I was super satisfied with the service they provided. The driver was lovely too certainly recommend anyone that's doing delivery to go ahead with Sonny Adam. Super trustworthy

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service by Hamza and…

Great customer service by Hamza and Hasan, I didn’t buy a car however the service they provided was top tier.

It’s still early stages for me to buy a car but I’ll certainly be browsing sonny Adam’s stock, and once a car comes into stock that ticks the boxes I’ll certainly come in to buy a car

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly staff

Great friendly staff. They answered all my questions about the car I wanted. It was great test driving few options before buying the car I chose.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant dealership

Purchased a vehicle from this dealership, noticed the car needed a few things to be done on it, but Hasan and his team dealt with the matter quickly and it was resolved, happy with the purchase. Thanks 👍

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I came into sonny adam to view multiple…

I came into sonny adam to view multiple cars, I didn't come with the intentions of purchasing a car however because how good the customer service by Hamza and Hasan also on how trustworthy they were I left a deposit and going to come back to collect the car

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Bought a Volvo from Sonny Adams

Bought a Volvo from Sonny Adams, and Hamza was amazing throughout the whole process! Even though my credit wasn’t the best, he managed to get me approved with a great rate and worked out an incredible deal on the warranty too. Couldn’t be happier with the service — highly recommend!”

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Hasan a very great individual he was…

Hasan a very great individual he was very transparent with the sales process. He gave the vest possible deal. Also the branch manager mert great person with a great heart. Made me go on a test drive to make me fall I love with the car

10 November 2025
Unprompted review
Rated 5 out of 5 stars

great atmosphere in the office with…

great atmosphere in the office with Hamza Hasan and the manager of Sonny Adam. very transparent from start to finish, i recommended anyone reading these reviews to go buy a car from them.

(i left this review a week after purchasing my car)

9 November 2025
Unprompted review

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