After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more
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Company details
- #9 of 12 best companies in Home Goods Store
Written by the company
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Contact info
121 King William Street, 5000, Adelaide, Australia
- hi@solagarden.com.au
- solagarden.com.au
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Replied to 100% of negative reviews
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Excellent customer support
I ordered 12 LED outdoor lights from Solagarden, and after a few months, three stopped working. I emailed the company for a replacement, and they responded promptly—within minutes—even though it was the weekend! I’ve since received the replacements, and they’re even brighter and better than the originals. I’m very impressed with their excellent customer service. I also purchased the festoon lights, and my backyard looks amazing with all the lights. Wonderful products and outstanding support!
The product is great and the customer…
The product is great and the customer service is supportive, practical and helpful.
Prompt delivery and easy installation
Prompt delivery and easy installation. I had a slight glitch because the electrician didn’t press the on/ off button and he’d put the panel up high on the pergola so I couldn’t reach it. I asked for help from Solagarden and it came immediately. The electrician returned and now all is fine. Good service ( not so much from the electrician) and a good product.
Outstanding customer service
Thanks to Paul’s customer service and immediate replacement of a faulty light! So refreshing.
Terrific product and customer service
My festoon lights arrived surprisingly quickly. Unfortunately one of the globes didn't seem to work so I emailed them. I received a response almost immediately which was a surprise as it was late afternoon. They gave me a simple fix to try before proceeding with a return, and it worked. The lights look bright and sparkling and have transformed our patio area.
Exceptionally Happy
I purchased 2 sets of lights and was very happy with the quality but then one set stopped working. I contacted SolaGarden and, with no questions asked or proof required I was sent a replacement set. It was so lovely to deal with real people and for my issue to be resolved so effortlessly. I am sure I will be purchsing again as piece of mind is everything.
A little disappointed
Not as bright as I had hoped they would be, sadly. No one even notices them.

Reply from SolaGarden

Reply from SolaGarden
Have purchased 2 sets of lights now
Have purchased 2 sets of lights now. Both came very quickly, quality was great, easy to set up and they look fantastic!
Love these lights
Love these lights, they look so good in the garden and work so well.
SolaGarden was an amazing company to do…
SolaGarden was an amazing company to do business with. Great, fast service and a fantastic, high quality product. Our pool yard now feels like a private resort. Paul ensures the customer is satisfied and he is very helpful and supportive. We are about to place our 4th order with this company because we love our lights and the products so much! They are bright, beautiful and a high quality finish - not like the cheap rubbish solar lights you will find at major chains. Highly recommend 👌
Excellent products and exactly as…
Excellent products and exactly as described. I had a problem with one of the stair lighting and it was quickly dealt with and a replacement is on its way.
Amazing customer service.
Amazing customer service.
We were unfortunate to have some garden solar lights die on us. When we reached out about the issue, the team responded quickly and made the replacement process simple and hassle-free. Communication was clear throughout, and they genuinely stood behind their product. Highly recommend.
If I could give 10 Stars to this…
If I could give 10 Stars to this company, I definitely would do so! Customer service provided is exemplary and the solar lights transform our garden into a magic space. Heartfelt thanks to Paul and the SolaGarden team for their care and effort to replace some of my lights that are no longer working (free of charge as they have promised in their marketing ads!☺️). A rare and caring company that delivers a wonderful service and product! Highly recommend!
We love our festoon lights
We love our festoon lights - they give the backyard a terrific vibe, especially during the festive season. When we had an issue with our solar panel, Paul was quick to remedy it and fast in his communication with us. Very satisfied and highly recommend!
i love my lights that are in ground…
i love my lights that are in ground beside driveway...3 of the 4 decided to stop working . I contacted Paul , he replied next day stating he was sending me replacements . They arrived 2 days later . Amazing post sales service and communication . Thank you Paul and company so much .
Great product and customer support .
Great product and customer support .
I really appreciate Paul Giray’s assist.
Stunning Path Lighting.
I received my solar pathlights today & after installing, immediately ordered another 16 lights.
Support this Aussie business. Lights ooze quality, ease to install & reliable backup.
The white lights look stunning & i for one am another happy customer.
Great Australian product and prompt…
Great Australian product and prompt reply when I made a query. Easy to install, solar panel feels sturdy and has the added feature of charging via usb-c.
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