SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. #9 of 12 best companies in Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

SolaGarden customer gems

Paul is fantastic, customer service is second to none with this company. We have been repeat customers for a few years now and love the products we have purchased. If any issues we have always been taken care of.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Long Lasting Solar Garden Lights

We were drawn to order solar garden lights from Solagarden based on the information contained in their advertising material. The order was placed and delivery was speedy. The warm white garden lights have boosted the overall appearance of the garden. The lights have certainly outlived previous solar lights that we have purchased in the past. Ongoing professional and supportive backup provided by the company is truly unique and much appreciated. A fantastic addition to our garden!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Superior festoon lights

This was our 4th set of festoon lights from Solagarden, to replace an inferior set we purchased previously from another company. We really like the big size of the solar panel and all the cable ties to help secure the lights to the fences, and are gradually replacing all our solar garden lights with those from Solagarden.

15 February 2026
Rated 5 out of 5 stars

I bought 3 sets of feston lights a year…

I bought 3 sets of feston lights a year ago and i was extremally pleased with them.lastweek 1 decided not to come on.i contacted supplyer and they suggested a few things to try wirh no sesult.they sent me a new ser straght away.Great service .

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I have made two purchases of ground…

I have made two purchases of ground solar lights as they came up on Instagram. They were inexpensive so whats the worst. They arrived really quickly and were all ready to go. Placed them and really impressed at the warm white light they put out. Not at all dull. Ok so ordered another 8 and they arrived equally as fast and the same deal. All ready to go. After a few weeks three decided they didn't want to work any longer so I contacted the company. Within id say an hour, I had a reply saying we are sending replacements. Now thats customer service!
They are really great lights and I would definitely order them again and also tell friends.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. I have purchased 3 different products from solar garden and very happy with them all. They are responsive and understanding when needing replacement.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt,efficient service

I needed a solar light with a remote solar panel, but unfortunately there were none shown in their catalogue. Paul went out of his way to obtain one for me. The service was very prompt and professional. Thanks Paul.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 8 garden solar lights for…

I purchased 8 garden solar lights for Christmas. Despite being in full sun o ly 4 of them work now. VERY DISAPPOINTED AS I THOUGHT YOU SOLD QUALITY PRODUCTS.

17 November 2025
SolaGarden logo

Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

Outstanding service

Having been extremely impressed with the fast delivery of the ordered ground lights and loving the transformation of the back garden, I had occasion to email Solagarden regarding a malfunctioning light. I couldn’t believe my eyes when I received a most courteous reply only FOUR hours later with the advice that a replacement was to be shipped forthwith. I would highly recommend this company not only for its products but for the excellent customer service experience.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Terrific customer service

I had some solar lights that had a few issues. I emailed the team at solar garden and they replaced straight away. Excellent product and amazing service. Thanks 🙏

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Feedback

Goods arrived quickly.
All spot lights are working well and are easy to install
Good follow up by Paul to see if any orobkems

15 February 2026
Rated 5 out of 5 stars

Solar garden lights

I purchased these for my garden, 2 didn’t work so I contacted the company who were so helpful and sent replacements straight away without any delay! I highly recommend this company, there was no resistance to my request and they were so nice and efficient to deal with!
Highly recommend
Lights look beautiful in my garden at night ❤️

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Sola garden lights

Excellent products. Path lights are bright and stay on all night. Firefly lights are very pretty and add a nice touch to the garden. Very good customer service and quick delivery. Recommended.

19 January 2026
Rated 5 out of 5 stars

Fabulous lights. Amazing Customer Service!

I have bought quite a few sets of SolaGarden lights and I am clearly not stopping anytime soon. My 93 year old Mum loves them as well. They line the path outside her house and make it much safer if she happens to get home late at night.

And Paul’s customer service is second to none. If there were a 10 star option I would be giving it faster than the lights pop on at dusk.

17 February 2026
Unprompted review

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