SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. #9 of 12 best companies in Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Light up your yard for free, it works brilliantly

First I ordered the flat ground lights to light up my yard border, I was so impressed with them I have gone back & ordered the spot lights, & I can tell you they are great. My back fence is glass & looks into directly into the jungle in Port Douglas & all night the jungle looks amazing with flooded light. Love them

18 March 2026
Rated 3 out of 5 stars

Lights smaller

Items are a lot smaller than i imagined. My project isn,t finished yet so not sure if i would use them.

18 March 2026
Rated 5 out of 5 stars

Excellent customer service

The guys at Solagarden are the best. I had an issue with some lights and reached out to Paul who immediately sent me a new set. Great response and excellent customer service. Great lights for your garden and I have loads of them. Would recommend Thanks guys

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and delivers on all…

Quality product and delivers on all counts. My lights were damaged in transit (as was the remote), but were replaced quickly and without hesitation by SolaGarden. The lights look lovely and I can highly recommend them to anyone who wants to lift the atmosphere of their backyard or garden.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

The lights I purchased were not suitable for my location, Paul at Solagarden was amazing to deal with, got straight back to my email and came up with a resolution that exceeded my expectations, I would have no hesitation recommending this company.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service !

Exceptional service !! As promised lifetime replacement. 2 of our solar lights stopped working . I messaged solagarden and no question asked they were in the mail within a few days . So happy . Thank you

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Solar Garden Lights

The lights are very effective, I use the ground lights for the side of the footpaths and they are very bright and light the way. I have recently purchased some festoon lights to put around my gazebo, I love the remote control and the different modes. The ordering and delivery is was very efficient and the lifetime guarantee ensures you will always have peace of mind.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Genuine AUSTRALIAN business💪

I had a minor issue with a plastic backing on my festoon lights solar panel and the solagarden team not only responded within 24 hours but issued me a replacement piece...AND THATS WHY YOU DEAL WITH AN AUSTRALIAN BUSINESS 👏👏👏...

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thank Paul…

I would like to sincerely thank Paul for his outstanding help and support. He was extremely professional, responsive, and truly focused on customer satisfaction. He quickly resolved my issue and arranged a replacement light without any delay, which I really appreciate.

I absolutely love the solar garden lights — they are beautiful, very noticeable, and long-lasting. Visitors often ask where I bought them, and I always recommend Solar Garden with confidence. 🌿✨

Paul’s excellent service made the whole experience even better. Thank you again for your kindness, efficiency, and dedication. It means a lot to have such reliable customer support. 🙏💡

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Bought 28 patterned solar garden lights. 2 were faulty and I emailed Paul late at night and he replied straight away (and it was a Sunday)! Very happy customer. Festoon lights i bought 4 years ago are also going strong! Yet to install my wall lights. Excellent company!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic for the garden and great follow up support

The lights are fantastic! But even better is the Customer Service! We had a couple of the lights fail after 12 months, and they replaced them immediately, no questions asked. The lifetime guarantee is not just a gimmick, they really do replace them if anything goes wrong. Makes the garden look great in the evening! Definitely recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Awesome solar lights

Awesome solar lights! Super fast shipping. Had a small problem with a couple of lights not working. They sent out a replacement set the very same day that I emailed them about the faulty lights. Absolute pleasure to deal with and the lights really are amazing!!!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. My Firefly lights stopped working and Paul send me out a new set the next day. We all enjoy the garden sola lights around the backyard we have 4 sets of Feston lights. Great company

12 March 2026
Unprompted review

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