My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more
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See what reviewers are saying
Solace Health's phone system is horrendous. Especially for the Deaf community who uses Video Relay Service. Sometimes, as it happens once in a while, the interpreter has technical issues and disconnec... See more
My advocate is so caring and helpful. Thank you again for pairing me with her. Our conversations are uplifting and no matter my question, Evelyn gets right to work finding the answer and helping me to... See more
Michelle lowered one of my prescriptions from $85 per month to $5 per month through her research. She also helped me to get rides to and from my physical therapy appointments. She has been tremendous... See more
Company details
- Health Consultant
- Health Insurance Agency
- Insurance Agency
- Internet Marketing Service
- Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
639 reviews
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Nadia is constantly following up on all…
Nadia is constantly following up on all of my appointments and communications by keeping me informed of every step of this process to get my Mobile equipment.
29 June 2026
Reply from Solace Health
We're so glad to hear our team kept you informed throughout the process of getting your mobile equipment. We appreciate your kind words!
Excellent excellent excellent excellent…
Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent
22 June 2026
Unprompted review
Reply from Solace Health
We are so glad you enjoyed your experience! Your positive feedback truly makes our day. Thank you!
My advocate
My advocate, Aimee, is absolutely amazing. She helps with my paperwork, renewals, makes Dr. appts that I can never seem to get ahold of (Specialist offices), looking into getting me a new computer, and is helping me with the testing of my well water! I will never meet Aimee, but she is a valued friend now.
30 June 2026
Unprompted review
Reply from Solace Health
We're so happy to hear about your wonderful experience with our advocate! It's truly rewarding to know we've made such a positive impact. We value your kind words.
My advocate is really nice and very…
My advocate is really nice and very helpful. She is really there for me. I highly recommend Solace Health for help when you can’t get things done by yourself.
22 June 2026
Reply from Solace Health
We're so happy to hear that our advocate has been such a wonderful support to you. Thank you for recommending our services!
It could be very helpful
It could be very helpful, but things don't go the you want them too. But they keep trying.
28 June 2026
Reply from Solace Health
We appreciate your honest feedback. We understand that things don't always go as planned, and we are continuously working to improve.
Competent and Experienced Medicare Advocate
Our Medicare Advocate is competent and experienced. She has led us through a successful phone conference with Medicare to start resolving issues!
27 June 2026
Reply from Solace Health
We are so pleased to hear that our advocate has been able to provide such competent and experienced assistance. It's wonderful to know they are successfully helping you resolve your Medicare issues!
She is really helping me with…
She is really helping me with everything concerning my health,if I have food to make and can I pay for my medication she is truly a blessing
27 June 2026
Reply from Solace Health
We are so glad to hear that our support is making such a positive difference in your health journey and daily life. We truly appreciate your kind words.
God chose My Advocate
My Advocate, Kristina Thomas, has gone beyond what I expected. I truly believe I will get the skooter I need so badly only because of Kristina's dedication to her clients and her job. My prognosis is that I will never walk again. That saddens me deeply, but when I ran across a person who reached out to me in ways my family couldn't, WELL, it just gave me a peaceful feeling. I know Solace is offering a wonderful opportunity to folks like me. I'm just praying that I will get MY SKOOTER before this wheelchair bites the dust.
18 June 2026
Reply from Solace Health
We are so glad to hear about your positive experience and the peace of mind our services have brought you. It's truly rewarding to know that we could offer support during a challenging time. We are committed to helping you secure the mobility you need.
Reply from Solace Health
Wonderful! Thank you for sharing your experience about Lisa!
Advocates I've Connected With
The Advocates I've connected with were helpful and caring. But I'll soon be meeting my third advocate in five months. The turnover affects continuity.
20 June 2026
Reply from Solace Health
We appreciate your feedback and understand your concern about continuity. We are working to minimize advocate transitions to ensure a more consistent experience for you.
Reply from Solace Health
We're so glad to hear that we met your needs! Thank you for sharing your positive feedback with us.
MY SOLAS
Wonderful Communication, Wonderful Help, Feels Like Someone Really Cares, Thank You
26 June 2026
Reply from Solace Health
We are so glad to hear that our communication and help made such a positive impact on your experience. We truly care about our customers.
My contact has gone above and beyond to…
My contact has gone above and beyond to help me she is fantastic
27 June 2026
Reply from Solace Health
We are so happy to hear that our team member provided you with such fantastic support. We appreciate your kind words!
Reply from Solace Health
We're truly happy to hear that we were able to assist you effectively and resolve your concerns. We appreciate your kind words.
Everything about Solase Health has been…
Everything about Solase Health has been great! My health care advocate has been instrumental in helping me with all of my medical as well as prescriptions. She has been a Godsend. She has helped me organize all of my medical and I appreciate her so much I highly recommend this company and their health care advocates!
19 June 2026
Reply from Solace Health
We are so happy to hear about your positive experience with our healthcare advocate! It's wonderful to know we could provide such instrumental support with your medical needs and prescriptions. We truly appreciate your high recommendation.
I have not received my scooter yet
I have not received my scooter yet ! But my advocate is working miracles I love her she’s done everything for me I know she’s a hard worker and stays on top of things she really is wonderful!! Thank you solace for the wonderful person she is!
24 June 2026
Reply from Solace Health
We are so sorry to hear this- we are requesting more information to look into this for you.
It is a company that does what it says
It is a company that does what it says, and you do not have any problems with making a claim they’re straightforward
16 June 2026
Reply from Solace Health
We are so glad to hear that our straightforward approach to claims was a positive experience for you. We appreciate your kind words.
Reply from Solace Health
We're so happy to hear such positive feedback about your advocate! We appreciate you sharing your experience with us.
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