My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more
Company replied
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My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more
Company replied
Solace Health's phone system is horrendous. Especially for the Deaf community who uses Video Relay Service. Sometimes, as it happens once in a while, the interpreter has technical issues and disconnec... See more
My advocate is so caring and helpful. Thank you again for pairing me with her. Our conversations are uplifting and no matter my question, Evelyn gets right to work finding the answer and helping me to... See more
Michelle lowered one of my prescriptions from $85 per month to $5 per month through her research. She also helped me to get rides to and from my physical therapy appointments. She has been tremendous... See more
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
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Leigh is phenomenal. Because of her dedication and commitment I thought a friend who is physically disabled, depressed and confused with her current situation. She has her own advocate and is now starting to feel better. I’m not an easy person to work with, I expect people to be accountable while doing their jobs. Leigh goes above and beyond and has reassured me she will advocate for me

Reply from Solace Health
Your company cares about it's clientele. My first advocate and I did not click. The next advocate, Jacque, and I seem like we are long lost friends. The best part of Jacque is that she really does work to help her client. I believe have been with Jacque for about a month now, she has done more for me than my other advocate ever thought about doing. Jacque has reached out to my doctors, etc, helped me find things out I can use. My first advocate had me make the phone calls.
Jacque is one awesome advocate she has a heart of gold, and a very caring personality.

Reply from Solace Health
Where do I start? I’ve been writing about this company all night. First, the Better Business Bureau rating can be bought. Second, only the provider is billing your insurance company.The provider pays solace a percentage for the advertisement fee. The advocate is a sub contractor and mine did not do anything but talk to me on the phone. She never called doctors offices nor anything to do with medical. Nothing! She also buffed the amount of time she talked to me on the phone. Can’t make contact in between appointments. Billed insurance times I never even talked on the phone with her. I can go on and on. Terrible company, great idea

Reply from Solace Health
My Advocate is wonderful! So nice, personable, and a tremendous help to me!

Reply from Solace Health
I feel that your helping me when I needed help shows you care.

Reply from Solace Health
That this advocate are on top of our needs. It is a big help for someone to be doing searching and looking for assistance on what a person needs. I may miss some phone calls due to anxiety stress it’s going on with me but they never give up. They keep in contact and communication with you. Sandra is my advocate and she’s been very helpful and he’s doing a great job. Thank you so much for your assistance helping me. .

Reply from Solace Health
Great Advocate, Jovanna, who located a MOBILE Podiatrist for me after many frustrating hours and attempts on my own! Good followup and follow-through service as well. Much needed help. THANK YOU!!

Reply from Solace Health
PLEASE DELETE ALL MY INFORMATION FROM YOUR WEB SIGHT! IMMEDIATELY!!!

Reply from Solace Health
My main contact /advocate is very helpful. She is always looking forward for ways that she can help me out with my upcoming needs and appointments.

Reply from Solace Health
Kim is a good listener and helps me with research and gives me good advice.

Reply from Solace Health
She was very nice and helpful and really worked on my case

Reply from Solace Health
I am so glad I took a leap of faith and called Solace. I wish I would have done this when I became disabled a few years ago

Reply from Solace Health
My lady Frazzie is super pro-active.
Happy Camper Here!
B

Reply from Solace Health

Reply from Solace Health
My advocate is patient in resolving insurance issues. She doesn't give up.

Reply from Solace Health
My advocate is great. She cares and she s aware and she s friendly hard working. She s easy to talk to.

Reply from Solace Health
Christy has done a great job in helping and communicating for me as an advocate. Giving me information for my assistance.

Reply from Solace Health
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