Solace Health Reviews 

660
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The Advocate appointed to me, Leisha Fee, has been so very helpful, thoughtful, pleasant, and such a good listener. She has helped me maneuver different agencies and get a fix on new options. I am qui... See more

Rated 1 out of 5 stars

I had a scheduled appointment on my day off 7/27 at 10:00 a.m. I had been deluged with marketing pop ups and decided to try as I have struggled to find healthcare since I moved. After waiting for 34 m... See more

Rated 5 out of 5 stars

My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more

Company replied

Rated 5 out of 5 stars

My advocate is so caring and helpful. Thank you again for pairing me with her. Our conversations are uplifting and no matter my question, Evelyn gets right to work finding the answer and helping me to... See more

Company replied

Company details

  1. Health Consultant
  2. Health Insurance Agency
  3. Insurance Agency
  4. Internet Marketing Service
  5. Life Insurance Agency

Written by the company

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never  pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

660 reviews

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4.5

All reviews

(660)

656 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Solace are very helpful…

The staff at Solace are very helpful and pay attention to your needs.
Tammy went right to work and started the ball rolling.

8 July 2026
Solace Health logo

Reply from Solace Health

We are so happy to hear that our team was helpful and attentive to your needs. We appreciate your kind words!

Rated 5 out of 5 stars

Julia My Advocate Has gone up and…

Julia My Advocate Has gone up and Beyond my expectations She is getting into my problems and helping me out tremendously She is a fantastic young lady and I appreciate everything she does

8 July 2026
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Reply from Solace Health

We are so glad to hear that our team member has exceeded your expectations and provided such tremendous help. Your kind words are truly appreciated.

Rated 5 out of 5 stars

Danielle Follen deserves a raise

Danielle Follen, is my advocate, and she is absolutely wonderful, helpful, kind, informative, I give Danielle 700 stars out of 10. Give that girl a raise! She deserves it!

9 July 2026
Unprompted review
Solace Health logo

Reply from Solace Health

We are so happy to hear about your wonderful experience and that we were able to exceed your expectations. Thank you for your kind words!

Rated 5 out of 5 stars

This experience has been amazing!!

This experience has been amazing!!! Ivy Large is my advocate and she is the nicest and most helpful peron!!! I am beyond happy about choosing Solace and for having Ivy as my advocate!!!! A+++++++

Pamela Koen

8 July 2026
Unprompted review
Solace Health logo

Reply from Solace Health

We're so happy to hear about your amazing experience and that our team member provided such helpful support. We truly appreciate your kind words!

Rated 5 out of 5 stars

My advocate Gina

My advocate Gina, she is very helpful and caring about me and my needs!
She is a wonderful friend!!!

1 July 2026
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Reply from Solace Health

We are so glad to hear that our advocate was able to provide you with such helpful and caring support. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Meghan is great in every way...

Meghan is great in every way; kind, thoughtful, understanding & helpful. All of our sessions are at least an hour, thanks to my talkative nature. I don't hold much back, unfortunately, but Meghan handles it all with grace & good humor. I come away feeling heard every time. I feel like I've made a friend. She's also helped me be a better friend & listener to others.

2 July 2026
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Reply from Solace Health

We are so pleased to hear about your positive experience and appreciate you sharing such kind words. It's wonderful to know that our team member has made such a meaningful impact and that you feel heard and supported. We value your feedback.

Rated 5 out of 5 stars

Receptionist was awesome

Receptionist was awesome. They came out fast brought me back. We did our business as my questions I needed to ask and he answered them very promptly. Everything work out just fine as always thank you deal Switzer and company.

8 July 2026
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Reply from Solace Health

We are so pleased to hear about your positive experience with us! It's wonderful to know that everything worked out well and that your questions were answered promptly.

Rated 5 out of 5 stars

Kati understands and advocates for my…

Kati understands and advocates for my dilemma with the doctors.

7 July 2026
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Reply from Solace Health

We are so glad to hear that Kati has been able to provide you with such excellent support and advocacy. We truly appreciate your positive feedback.

Rated 2 out of 5 stars

My advocate was polite and courteous

My advocate was polite and courteous, claimed to understand the issues, but in practice, did not advocate to solve any issues. Was unprepared, although well informed by me. Didn't address issues involving my "Pharmacy Provider, Medical Provider and Insurance?" And their individual responsibilities.

29 June 2026
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Reply from Solace Health

Thank you for sharing this in such detail, and we're sorry your advocate wasn't able to follow through on the coordination you needed across your pharmacy, provider, and insurance. This is not the experience we want for you. Please reach out to our customer service team so we can make this right for you (240) 693-3281

Rated 1 out of 5 stars

I was assigned an advocate who gave me…

I was assigned an advocate who gave me incorrect information and almost caused a huge problem. She looked up information and passed it on to me, expecting me to do all the work in contact the insurance company to appeal a decision. My recommendation; vet your advocate to find out what their experience is before you end up wasting a lot of time accomplishing nothing.

1 July 2026
Unprompted review
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Reply from Solace Health

Thank you for sharing this, and we're truly sorry to hear your advocate gave you incorrect information and left you to handle the appeal on your own, that is not the level of support you should expect. We are requesting more information from you so we can try to make this right.

Rated 5 out of 5 stars

Amber is spectacular

Amber is spectacular. She listens, advises and directs for my best interests. She has a great sense of humor and is very patient with me and my joking around. She is my advocate and I couldn’t be in better hands! Give her a raise!

8 July 2026
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Reply from Solace Health

We are so happy to hear such wonderful feedback about your experience. It's fantastic to know that you feel so well-supported and that your advocate is looking out for your best interests. We truly appreciate you sharing this!

Rated 4 out of 5 stars

I’m not sure what to say about that

I’m not sure what to say about that. I’m waiting for my next appointment on July 26 with Mary Reay

7 July 2026
Solace Health logo

Reply from Solace Health

We appreciate you taking the time to share your thoughts. We hope your upcoming appointment is productive and meets your expectations.

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