I am more than surprised to receive such meticulous care and attention from Sonia. She always offers to make calls, she does research for me.. anything I need to make my life livable. I feel so ble... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Husband had a pain pump for over a year and suddenly the pain management physician that inserted it decided to get out of treating patients who have them. We had two weeks notice to find another Dr... See more
Company replied
Solace Kidney Advocate, Erika, has. Een wonderful in guiding me through this new journey . Erika was able to get my records from a previous surgery so i would be accepted as a new urology patient. She... See more
Company replied
My advocate made appointments for me that I had been putting off. She provided information to get my advance directive certified. She contacted my doctor directly to talk about health issues I always... See more
Company replied
Company details
- Health Consultant
- Health Insurance Agency
- Insurance Agency
- Internet Marketing Service
- Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
592 reviews
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My advocate Gina
My advocate Gina, she is very helpful and caring about me and my needs!
She is a wonderful friend!!!
1 July 2026
Reply from Solace Health
We are so glad to hear that our advocate was able to provide you with such helpful and caring support. Thank you for sharing your positive experience.
Meghan is great in every way...
Meghan is great in every way; kind, thoughtful, understanding & helpful. All of our sessions are at least an hour, thanks to my talkative nature. I don't hold much back, unfortunately, but Meghan handles it all with grace & good humor. I come away feeling heard every time. I feel like I've made a friend. She's also helped me be a better friend & listener to others.
2 July 2026
Reply from Solace Health
We are so pleased to hear about your positive experience and appreciate you sharing such kind words. It's wonderful to know that our team member has made such a meaningful impact and that you feel heard and supported. We value your feedback.
An angel. Stephanie Martin was sent by God to save me. Thank you for such a blessing.
Stephanie Martin has been a Godsend. I was so overwhelmed and she is just what I needed and then some.
8 July 2026
Reply from Solace Health
We're so happy to hear that our team member provided such exceptional support during a challenging time. We truly appreciate your kind words.
Receptionist was awesome
Receptionist was awesome. They came out fast brought me back. We did our business as my questions I needed to ask and he answered them very promptly. Everything work out just fine as always thank you deal Switzer and company.
8 July 2026
Reply from Solace Health
We are so pleased to hear about your positive experience with us! It's wonderful to know that everything worked out well and that your questions were answered promptly.
Reply from Solace Health
We're so glad to hear such wonderful feedback! We truly appreciate you taking the time to share your positive experience with us.
Kati understands and advocates for my…
Kati understands and advocates for my dilemma with the doctors.
7 July 2026
Reply from Solace Health
We are so glad to hear that Kati has been able to provide you with such excellent support and advocacy. We truly appreciate your positive feedback.
My advocate was polite and courteous
My advocate was polite and courteous, claimed to understand the issues, but in practice, did not advocate to solve any issues. Was unprepared, although well informed by me. Didn't address issues involving my "Pharmacy Provider, Medical Provider and Insurance?" And their individual responsibilities.
29 June 2026
Reply from Solace Health
Thank you for sharing this in such detail, and we're sorry your advocate wasn't able to follow through on the coordination you needed across your pharmacy, provider, and insurance. This is not the experience we want for you. Please reach out to our customer service team so we can make this right for you (240) 693-3281
I was assigned an advocate who gave me…
I was assigned an advocate who gave me incorrect information and almost caused a huge problem. She looked up information and passed it on to me, expecting me to do all the work in contact the insurance company to appeal a decision. My recommendation; vet your advocate to find out what their experience is before you end up wasting a lot of time accomplishing nothing.
1 July 2026
Unprompted review
Reply from Solace Health
Thank you for sharing this, and we're truly sorry to hear your advocate gave you incorrect information and left you to handle the appeal on your own, that is not the level of support you should expect. We are requesting more information from you so we can try to make this right.
Amber is spectacular
Amber is spectacular. She listens, advises and directs for my best interests. She has a great sense of humor and is very patient with me and my joking around. She is my advocate and I couldn’t be in better hands! Give her a raise!
8 July 2026
Reply from Solace Health
We are so happy to hear such wonderful feedback about your experience. It's fantastic to know that you feel so well-supported and that your advocate is looking out for your best interests. We truly appreciate you sharing this!
Samantha is so very helpful!
29 June 2026
Reply from Solace Health
We're so glad to hear that our team provided such helpful assistance. We truly appreciate your kind words and positive feedback.
I’m not sure what to say about that
I’m not sure what to say about that. I’m waiting for my next appointment on July 26 with Mary Reay
7 July 2026
Reply from Solace Health
We appreciate you taking the time to share your thoughts. We hope your upcoming appointment is productive and meets your expectations.
Great advocate
30 June 2026
Reply from Solace Health
Yay! We love to hear this! Thank you so much for sharing,
Reply from Solace Health
We're so glad to hear our advocate was kind and helpful during your calls. We appreciate your positive feedback!
I was blown away by my advocate Wendi…
I was blown away by my advocate Wendi conyer from our first talk she made me feel comfortable her energy and compassion and caring was so refreshing I felt so welcome I could tell this wasn't just a job to her and ever since that first talk she has never let me down she has been proactive about getting me help with my meds she's assisting me with housing she has got me clothing I have not a shadow of a doubt that she is truly my advocate that she has only my best interest in her heart for me but more than all that she has become a friend and confidant and as a person that has a terminal illness
I can't help but give back some of the love 💕 and support she has given me so Wendi conyer thank you for your help but God bless you for your love and friendship 🙏❤️🍑🔥
8 July 2026
Unprompted review
Reply from Solace Health
We are incredibly touched by your heartfelt words and deeply appreciate you sharing your experience. It brings us immense joy to know that our team member provided such exceptional support and compassion. We are truly grateful for your kind feedback and are honored to have made a positive difference in your journey.
Reply from Solace Health
We are so happy to hear such wonderful feedback about our advocate. We truly appreciate you sharing your positive experience with us.
Struggling for rides
I had lost my rides to appointment and Jazmine got them back for me. What a life saver!
6 July 2026
Reply from Solace Health
We're so glad we could help you get your rides back for your appointment! We appreciate your kind words.
Excellent advice and help
4 July 2026
Reply from Solace Health
We're happy to hear that we provided excellent advice and help. We appreciate your positive feedback.
Nada has been very helpful
Nada has been very helpful, but I wish it was possible to check in on a weekly basis! I can get easily confused
29 June 2026
Reply from Solace Health
We're happy to hear Nada was helpful! We appreciate your feedback regarding weekly check-ins and understand how that could be beneficial.
Reply from Solace Health
Grateful to hear that! Thank you so much for telling us!
Made me aware of what is available to…
Made me aware of what is available to me,and are helping me with my needs. I'm so thankful to my worker Marcy.
6 July 2026
Reply from Solace Health
We are so glad to hear that we could assist you and that our team member provided such helpful support. We appreciate your kind words.
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